Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.
At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.
Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of QFG?
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Health & wellbeing resources and programs
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Paid vacation, personal, and sick days for work-life balance
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Competitive compensation and benefits packages
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Work-life balance in a hybrid environment with at least 3 days in office
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Career growth and development opportunities
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Opportunities to contribute to community causes
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Work with diverse team members in an inclusive and collaborative environment
This job posting is for an existing vacancy
We’re looking for our next Manager, Canadian Tax Reporting. Could It Be You?
Questrade Inc., has multiple client tax reporting obligations to various tax regulators, including the Canada Revenue Agency (CRA), and Ministère du Revenu du Québec (MRQ). In addition, there are also regulatory obligations to obtain sufficient documentation from the client to identify their tax residency. Based on tax residency, withholding tax obligations must be met.
Reporting to the Senior Manager; the individual is expected to be the Subject Matter Expert (SME) on Canadian taxation, and act as the central and final point for all issues. In addition, the individual is expected to review processes and documentation that affects client tax reporting and cost basis to ensure applicability, completeness and accuracy, with a continuous improvement mindset, keeping a positive client experience front and center. You will manage both Junior and Senior Analyst. Your mission is to evolve manual workflows into scalable, automated processes while maintaining a culture of rigorous risk control and "zero-error" tolerance. You will actively monitor service quality to mitigate risk, ensure maximum customer value, and maintain Questrade's reputation for Operational Excellence
Need more details? Keep reading…
In this role, responsibilities include but are not limited to:
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Leading and monitoring Canadian tax reporting
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Expert Knowledge in preparing all or some of the following tax slips: T5, T3, T5013, NR4, T5008, T1135, 1099, 1042S, Realized Gain/Loss report, and/or K-1
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Prepare and monitoring XML filings
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Leading and monitoring tax season project plan, to ensure all regulatory deadlines are met or exceeded
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Leading discussions to ensure accurate classification of securities and income for tax reporting
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Ensuring timely and accurate remittance of payments to the CRA and MRQ
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Acting as the main point of contact with CRA and MRQ
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Leading and monitoring daily tasks such as security and corporate action research, FX conversions, mail and email monitoring and distribution
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Conducting and maintaining the reconciliation of internal tax remittance accounts with tax accounts with each regulator and ensuring discrepancies are resolved urgently and accurately.
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Conducting audits of client documentation to meet QI/FATCA/CRS requirements
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Participating in external and internal audits; define KPI, SLAs for team
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Managing distribution of client tax reporting related cases, and ensures timely resolution, providing recommendations for complex issue resolution and appropriate process improvements
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Attending industry calls or conferences representing the firm, draft call memos and distribute to internal audience
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Reviewing and coaching team members on complex reorganization and entitlement events to determine taxable or non-taxable treatment
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Initiating, leading and seeing through any ongoing project
So are YOU our next Manager, Canadian Tax Reporting? You are if you…
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Have University or post-graduate degree related to finance or accounting
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Have 5+ years experience in client tax reporting, ideally within the brokerage industry
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Have 3+ years of experience in people leadership role strongly preferred, ideally with client tax reporting
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Are considered to be a SME in Canadian and/or US client tax reporting and filing processes (ideally both)
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Have knowledge of U.S. withholding certificates (e.g., W-9s, W-8s), and Qualified Intermediary requirements
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Have knowledge of FATCA and CRS reporting requirements
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Have working knowledge of dividends, income processing, reorg, registered plans
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Have working experience with book of records and back-office operational systems and processes
Additional kudos if you…
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Have Tax related courses, or industry designations such as CSC, CPA would be an asset
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Have knowledge of Broadridge BPS and TFP systems would be an asset
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Have knowledge of database queries (e.g. SQL), Microsoft Access, and advanced Excel would be an asset; ability to work with large set of data
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Google Suite experience would be an asset
Compensation Information:
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Base salary range: $110,000 - $130,000
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The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.
Sounds like you? Click below to apply!
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence - not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
