Company Description Quinn Digital Asset Protection delivers advanced electronic security solutions across Canada through a network of employees and contractors from coast to coast. The company serves national retail chains, corporate offices, commercial properties, education and logistics organizations. Solutions include retail loss prevention technologies such as RFID, EAS, tagging, two-way radios, CCTV, intrusion and access control. Quinn Digital Asset Protection focuses on integrated, best-in-class systems that help clients protect their assets, people, and operations. Team members work with leading technology partners and a diverse client base in dynamic, mission-critical environments.
Role Description The Electronic Security Service Technician is a full-time, on-site role based in Mississauga, ON. This role is responsible for installing, configuring, and servicing electronic security systems, including CCTV, alarms, access control, intercoms, and related networked devices for retail, commercial, education, and logistics clients. Day-to-day tasks include performing system diagnostics, troubleshooting hardware and software issues, conducting preventative maintenance, and completing service reports. The technician will work directly at client sites, collaborating with project managers, other technicians, and client representatives to ensure systems are functioning optimally and meet safety, security, and compliance requirements. The role does involve occasional travel within the Ontario region, working with tools and test equipment, and responding to service calls and emergency issues as needed.
Qualifications
- Strong troubleshooting and diagnostic skills for electronic security systems and related hardware.
- Knowledge of network security principles as they apply to connected security devices.
- Minimum 5 years experience working with alarm systems, CCTV, access control, and intercom technologies.
- Understanding of occupational health and safety practices when working on-site and with electrical/electronic equipment.
- Ability to read and interpret technical drawings, wiring diagrams, and manufacturer documentation.
- Experience with IP-based systems, basic networking, and cabling (Ethernet, coaxial, low-voltage wiring).
- Strong organizational skills, attention to detail, and ability to complete service records accurately.
- Strong, effective communication skills and a customer-focused approach when interacting with clients and team members.
- Valid and Clean driver’s G license and ability to travel to customer locations as required.
- Relevant technical diploma, apprenticeship, or equivalent experience in electronic security, telecommunications, or a related field.
- Industry certifications (e.g., from major CCTV, access control, or alarm manufacturers) are considered an asset.
- The ideal candidate would be fluent and certified in both Synergis and Omnicast and comfortable working on large Enterprise Server based systems..
