Company: Ranger
Job Type: Full-Time
About the Role
Ranger is looking for a highly organized and reliable Front Office Administrator to be the anchor
of our operations. In this role, you will be the face and voice of Ranger - managing the front
desk and creating a welcoming environment for our drivers and partners. Beyond reception, you
will handle critical financial data entry, coordinate office logistics, and ensure our fleet and
partner carriers remain strictly compliant with safety regulations.
If you are a multitasker who takes pride in keeping things organized, accurate, and running
smoothly, we want you on our team.
Key Responsibilities
Front Desk & Office Management
- Answer, screen, and redirect incoming phone calls in a professional manner.
- Warmly greet all walk-in traffic, including drivers, clients, and vendors.
- Act as the "keeper of the office"; ensuring the reception and common areas remain clean,
organized, and free of clutter.
- Receive incoming packages and promptly delegate or direct them to the warehouse.
- Create and process outbound courier shipments (e.g., FedEx, UPS, Purolator).
Financial & Bookkeeping
- Generate and process outbound customer invoicing accurately and efficiently.
- Receive incoming vendor invoices and properly assign them to the correct jobs in our
system.
- Create, manage, and reconcile expense reports for the company’s USD and CAD credit
cards.
Safety & Compliance
- Audit partner carrier Certificates of Insurance (COI) to monitor expiration dates and verify
that Ranger is officially listed as a certificate holder.
- Perform monthly driver’s license verifications and pull quarterly driver abstracts.
- Proactively track and alert drivers regarding upcoming expiring licenses and medical
downgrades.
Qualifications & Requirements
- Proven experience in an administrative, front office, or office management role.
- Experience in the transportation, logistics, or trucking industry is strongly preferred.
- Solid understanding of basic billing, invoicing, and expense reporting.
- Exceptional organizational skills and a natural drive to keep your workspace tidy and
efficient.
- High attention to detail - especially when handling compliance documents, insurance
certificates, and financial data.
- Ability to switch gears quickly between customer service and focused administrative work.
