Responsibilities
Respond to and follow up on customer calls, emails, and faxes about lead times, pricing, and after-sales service. Inform clients, negotiate solutions and charges, process orders in computer systems, and perform related tasks.
Requirements
Requires secondary-level education and/or 3–5 years of customer service experience; manufacturing experience is an asset. Candidates must be bilingual in written and spoken communication, know Microsoft Office, and demonstrate organization, prioritization, collaboration, customer focus, and reliability.
