Job Title: Operations & Sales Director
Location: North Gower, ON | On-Site
Job Type: Full-Time | Senior Leadership
We are looking for an experienced Operations & Sales Director to take ownership of the overall performance of our Operations and Sales functions.
Reporting directly to the CEO, this is a senior leadership opportunity for someone who can connect people, sales, operations, processes, and business performance to support the company’s next stage of growth.
Roles and Responsibilities
- Lead, develop, and hold Operations and Sales teams accountable.
- Oversee operational performance to ensure homes are delivered on time, on budget, and to company standards.
- Align Production, Scheduling, Estimating, Purchasing, Pre-Construction, Warranty, and Health & Safety.
- Improve operational systems, processes, tools, and standards to increase efficiency and scalability.
- Manage resources, capacity, trades, and operational requirements.
- Drive sales performance, pipeline health, lead conversion, and sales targets across communities.
- Establish a consistent sales process with strong follow-up and closing.
- Identify operational bottlenecks and implement sustainable solutions.
Qualifications:
- 8–10+ years of operations management experience.
- Proven experience managing multiple departments and cross-functional teams.
- Demonstrated ability to manage sales and large-scale projects on time and on budget.
- Strong leadership, accountability, communication, and decision-making skills.
- Bachelor’s degree in Business Administration, Construction Management, Civil Engineering, Operations, or a related field preferred.
- Experience in residential construction, homebuilding, commercial construction, or manufacturing is an asset.
- Familiarity with AI, project management tools, and operational systems.
- Strategic thinker who is also comfortable getting involved in day-to-day operations.
The Ideal Leader
You are someone who:
- Leads through people and builds strong teams.
- Sets clear expectations and drives accountability.
- Makes decisions using data and business priorities.
- Can manage difficult conversations when required.
- Builds strong relationships across departments.
- Focuses on root causes and continuous improvement.
- Can balance business growth with operational capacity.
- Takes ownership and delivers measurable results.
What Success Looks Like
- Sales targets are consistently achieved.
- Sales and Operations are aligned.
- Homes are delivered on time, on budget, and to quality standards.
- Teams have clear ownership and accountability.
- Operational processes become more efficient and scalable.
- Leadership has better visibility into business performance.
- The organization is positioned for continued growth.
