SAP Key User - Permanent/Hybrid - Ajax, ON
Supporting the different customers under the Accounting Shared Service Center, this role includes project management, relationship management, supporting ongoing system enhancements, implementations and system maintenance. Responsible for requirement gathering, gap analysis, testing, user training, application documentation and interface to end-users. Responsible for data extraction and Power BI dashboard reporting. Responsible for process mapping and S4H migration from a user standpoint. Reporting to the Senior Manager, Accounting Services, the SAP Key User is the system expert in terms of how the finance team utilizes all systems and serves as the first level of support for the accounting shared service center.
Responsibilities:
· Act as the primary liaison for accounting services and IT support, for service requests, projects and process improvements
· Monitor daily outbound and inbound Idocs relating to FI transactions
· Responsible for table mapping updates for FAB, Atlas and GTP
· Serve as main point of contact for technical support for all suppliers for the B2B Portal
· Act as a multiplier within the accounting shared service center to train and support end users
· Responsible for running data extracts for all SAP systems to generate Power BI dashboards and insightful KPIs.
Based on areas of opportunity, work with leadership and team members to bring efficiencies and increase departmental productivity
· Facilitate Power BI training sessions to all accounting and controlling team members
· Provide introductory SAP training to all new accounting and controlling team members. Actively update SAP knowledge to help end users utilize SAP to the fullest
· Lead the accounting team for the disaster recovery testing, oracle upgrades and overall system upgrades
· Support idoc management in coordination with other accounting services users
· Create, test and assign reference user ids for multiple SAP systems as per SAST tool
· Assist in business systems and process reviews, assist users in defining and documenting their business system requirements
· Guide employees when defining existing business process to ensure business system requirements are aligned with those processes, including recommendation for improvement and applicable documentation
· Facilitate business requirements gathering through workshops and interviews with business experts · Responsible for metrics and volume reports and any other adhoc reporting
Requirements:
Education Required: College or Bachelor’s degree
Years of Relevant Experience Required: 3 years
SAP navigation expertise in FI and CO modules: New General Ledger accounting, Accounts payable, Accounts receivable, bank communication management, Fixed assets management, cost center accounting, product cost controlling, profitability analysis (CO-PA) and tax management
· SAP Navigation expertise in FI and CO modules:
General Ledger accounting – creating GL accounts, mapping of chart of accounts
Accounts Payable module
Accounts Receivable module
Bank communication management (In House banking)
Fixed Asset management
Cost center/Profit center hierarchy
· Knowledge in Power BI reporting tool
· Experience in SAP S4Hana implementation and knowledge of SAP navigation & overall functionality
· Basic configuration knowledge in FI and CO module would be an asset
Great attitude and proven ability to be an effective business partner, team player, and collaborator
· Proven success in being proactive and solution orientated with strong leadership skills
· Partners at all levels of the organization, with ability to negotiate and influence to achieve results
· Excellent communication and presentation skills
· Strong computer skills including Excel and SAP
· Availability to work overtime and Canadian statutory holidays as business requires
