Company Description Refined Digital Insight (RDI) helps organizations turn fragmented, underutilized data into governed, reusable data products that support sustainable revenue and strategic growth. The company bridges the gap between complex IT infrastructure and executive business goals by improving data governance, architecture, and workflow automation. RDI’s philosophy centers on building data confidence, ensuring data is discoverable, understandable, and trusted to power innovation, compliance, and AI-driven decision-making at scale.
Position Summary
We are seeking a highly motivated Technical Product Lead to lead the delivery and support of technology solutions across Trade Promotion Management (TPM) and Trade Analytics
This role will act as the bridge between business stakeholders, development teams, external vendors, and technology partners. The successful candidate will be responsible for driving product enhancements, managing project delivery, overseeing compliance-related initiatives, and ensuring alignment between business objectives and technical execution.
The ideal candidate combines strong technical aptitude, project management expertise, stakeholder engagement skills, and a hands-on understanding of Microsoft technologies, data analytics, and enterprise application support.
Key Responsibilities
Product Ownership & Technical Leadership
- Own and manage product backlogs for Trade Promotion Management (TPM) and Commercial Operations technology platforms across Canada
- Partner with business stakeholders to define, prioritize, and deliver technology enhancements that drive business value.
- Translate business requirements into functional and technical specifications for development teams.
- Act as the primary liaison between business users, developers, vendors, and technology partners.
- Coordinate release planning, testing activities, change management, and user adoption efforts.
- Ensure technology solutions remain aligned with business priorities, compliance requirements, and operational objectives.
Project Management
- Lead multiple concurrent projects and initiatives across analytics, sales operations, compliance, and commercial technology domains.
- Develop and maintain project plans, timelines, resource requirements, risks, and dependencies.
- Facilitate project governance, status reporting, stakeholder communications, and executive updates.
- Manage project scope, issue resolution, and escalation processes.
- Coordinate internal and external resources to ensure timely and successful delivery of projects.
- Drive accountability across cross-functional teams and vendors.
Trade Analytics & Reporting Solutions
- Support and enhance Trade Analytics capabilities through collaboration with business teams and technical resources.
- Coordinate ongoing improvements to Power BI dashboards and reporting solutions.
- Partner with developers and analysts to ensure reporting solutions meet business requirements.
- Support Excel-based data collection, planning, and reporting tools.
- Identify opportunities to automate manual processes and improve reporting efficiency.
TPM Systems Support & Enhancement
- Serve as the technical lead for TPM platforms supporting Canada and U.S. business operations.
- Manage enhancement requests, backlog prioritization, defect resolution, and system improvement initiatives.
- Work closely with DevOps and development teams to ensure timely and high-quality delivery of technical solutions.
- Coordinate user acceptance testing and business validation activities.
SOX Compliance & Audit Support
- Collaborate with internal and external auditors to support compliance and SOX audit activities.
- Coordinate evidence collection, documentation, and system control validation across Trade Promotion systems.
- Work with technical teams to facilitate data extracts, reporting requests, and audit-related queries.
- Ensure adherence to governance, security, and compliance standards.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related discipline.
- Experience working with TPM platforms
- 5+ years of experience in technology project management, product ownership, business systems analysis, or technical leadership roles.
- Experience managing multiple projects simultaneously within a fast-paced business environment.
- Strong stakeholder management and communication skills.
- Proven experience collaborating with development teams, vendors, and business stakeholders.
- Experience supporting enterprise business applications and technology platforms.
- Strong analytical and problem-solving skills.
Preferred Qualifications
- Experience within Consumer Packaged Goods (CPG), Retail, Commercial Operations, Sales Operations, or Trade Promotion Management environments.
- Understanding of SOX controls, compliance processes, and audit requirements.
- Experience with Agile, Scrum, Azure DevOps, Jira, or similar project management tools.
- Familiarity with Microsoft Power Platform ecosystem.
