rooms manager - accommodation services
- Edmonton, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Languages
English
Education
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Work conditions and physical capabilities
Health benefits
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for youths
Languages
English
Education
- Secondary (high) school graduation certificate
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Organize and maintain inventory
- Staff in various areas of responsibility
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Team player
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
- Group insurance benefits
- Other benefits
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
More about this job
Responsibilities
Develop and implement daily operating policies, recruit and supervise staff, conduct performance reviews and training, and establish work schedules. Coordinate suppliers, clients, maintenance, inventory, guest assistance, and customer complaint resolution.
Requirements
Requires a secondary school graduation certificate and 2 to less than 3 years of experience. The role is on-site in a fast-paced environment and requires strong communication, client focus, flexibility, attention to detail, and the ability to work under pressure and manage a large workload.
Skills
- Staff Recruitment
- Staff Supervision
- Performance Reviews
- Supplier Negotiation
- Training
- Client Relations
- Facilities Maintenance
- Complaint Resolution
- Guest Assistance
- Work Scheduling
- Inventory Management
- Policy Implementation
- Oral Communication
- Attention to Detail
- Flexibility
- Teamwork
Benefits
- Dental Plan
- Disability Benefits
- Health Care Plan
- Vision Care Benefits
- Group Insurance Benefits
- Other Benefits
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Management & Leadership
- Customer Service & Support
Keywords
- Accommodation Services
- Hospitality
- Daily Operations
- Policies And Procedures
- Staff Recruitment
- Staff Supervision
- Performance Reviews
- Supplier Negotiation
- Training Sessions
- Client Relations
- Facilities Maintenance
- Customer Complaints
- Guest Assistance
- Work Schedules
- Inventory Management
- On-Site Work
- Health Benefits
- Group Insurance