Our client in the manufacturing and distribution sector is undergoing a major ERP transformation and is seeking an experienced Dynamics 365 Supply Chain Transformation Consultant to lead the supply chain workstream.
This is a hands-on functional role responsible for aligning end-to-end supply chain processes with Microsoft Dynamics 365 Finance & Operations / Supply Chain Management (D365 F&O / SCM). The successful candidate will work closely with Supply Chain leadership, IT, implementation partners, and business stakeholders to translate operational requirements into scalable, standardized ERP processes.
Location: Hybrid - Etobicoke 2-3d/week
Duration: 6 month to start
Responsibilities
- Serve as the Supply Chain Business/Functional Lead for the Dynamics 365 ERP transformation.
- Lead and coordinate a team of supply chain functional SMEs throughout the implementation.
- Lead the review, design, and standardization of end-to-end supply chain processes within Dynamics 365 Supply Chain Management.
- Provide functional leadership across demand planning and S&OP, procurement, inventory management, production planning, warehouse management, transportation and logistics, order fulfillment, and master data.
- Facilitate requirements gathering, process mapping, fit-gap analysis, and future-state design workshops.
- Translate business requirements into clear functional requirements for Dynamics 365 implementation and technical teams.
- Partner with IT and implementation consultants on D365 SCM solution design, configuration decisions, integrations, and functional requirements.
- Review proposed Dynamics solutions and challenge unnecessary customizations in favour of scalable, standardized functionality where appropriate.
- Identify process and system gaps and drive decisions and issue resolution throughout the implementation.
- Lead supply chain activities related to UAT, including test scenarios, test scripts, execution, defect resolution, and business sign-off.
- Support data cleansing, migration, validation, and master data governance for supply chain information.
- Lead business readiness activities, including process documentation, training, knowledge transfer, and super-user development.
- Support implementation planning, cutover, go-live, and post-production stabilization/hypercare.
- Drive adoption of new processes and Dynamics 365 capabilities across the supply chain organization.
- Establish and monitor supply chain KPIs such as service levels, inventory turns, forecast accuracy, on-time delivery, warehouse productivity, transportation efficiency, and cost to serve.
- Identify opportunities to improve operational efficiency, controls, service levels, and supply chain performance through the ERP transformation.
Requirements
- 5+ years of progressive supply chain experience, with strong knowledge across multiple areas including planning, procurement, inventory, manufacturing, warehousing, logistics, and order fulfillment.
- Demonstrated experience as a Supply Chain Functional Lead, Business Lead, Workstream Lead, or senior functional consultant on a major ERP implementation or transformation.
- Strong hands-on experience with Microsoft Dynamics 365 Finance & Operations / Dynamics 365 Supply Chain Management (D365 SCM) highly preferred.
- Experience participating in or leading at least one significant end-to-end ERP implementation, including requirements, process design, testing, deployment, and stabilization.
- Strong understanding of ERP-enabled supply chain processes and the ability to translate business requirements into functional system requirements.
- Experience working in a manufacturing and/or distribution environment.
- Strong understanding of production planning, inventory management, procurement, warehouse management, demand planning, and logistics processes.
- Experience with process mapping, fit-gap analysis, UAT, data migration, master data, and business readiness.
- Ability to work effectively with ERP implementation partners, technical teams, business SMEs, and senior leadership.
- Strong stakeholder management, facilitation, problem-solving, and decision-making capabilities.
- Bachelor’s degree in Supply Chain Management, Operations, Engineering, Business, Logistics, or a related discipline.
- Previous Dynamics AX experience combined with current Dynamics 365 experience is considered relevant.
- Bilingual English/French is an asset.
