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Added 1 min ago
LC
HMR Clerk Part Time Evening
Loblaw Companies Limited
Stratford, ON
- Part-time
Ensure accurate product scanning and identify inventory needs and assist with ordering
Added 1 min ago
LC
HMR Clerk Part Time Day
Loblaw Companies Limited
Stratford, ON
- Part-time
Ensure accurate product scanning and identify inventory needs and assist with ordering
Added 1 min ago
LC
Grocery Clerk Part Time Night
Loblaw Companies Limited
Toronto, ON
- Part-time
Ensure accurate product scanning and identify inventory needs and assist with ordering
Added 1 min ago
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Data Center Technicians - IT INTERNSHIP - Neurodiversity Hiring Program
Microsoft
Toronto, ON
- $43,800 to $50,000 CAD / year
- Full-time
…and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries…
Added 1 min ago
SC
shift supervisor - Store# 25623, MAIN AND MURRAY
Starbucks Coffee Company
Winnipeg, MB
- Full-time
Added 1 min ago
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barista - Store# 50490, MAPLEVIEW WEST â BARRIE
Starbucks Coffee Company
Barrie, ON
- Full-time
Added 1 min ago
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shift supervisor - Store# 26267, THE DISTRICT
Starbucks Coffee Company
Calgary, AB
- Full-time
Added 1 min ago
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barista - Store# 04344, BRAMPTON POWER CENTRE
Starbucks Coffee Company
Brampton, ON
- Full-time
Added 1 min ago
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shift supervisor - Store# 04265, 201 MAIN
Starbucks Coffee Company
Markham, ON
- Full-time
Added 1 min ago
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barista - Store# 59013, CHATEAUGUAY, BLVD ANJOU
Starbucks Coffee Company
Châteauguay, QC
- Full-time
Added 1 min ago
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shift supervisor - Store# 62159, 500 MUSKOKA DISTRICT ROAD 118
Starbucks Coffee Company
Bracebridge, ON
- Full-time
Added 1 min ago
SC
shift supervisor - Store# 04304, AJAX INDIGO
Starbucks Coffee Company
Ajax, ON
- Full-time
Added 1 min ago
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barista - Store# 15733, ST. CHARLES & HYMUS
Starbucks Coffee Company
Beaconsfield, QC
- Full-time
Added 1 min ago
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shift supervisor - Store# 15686, CITYVIEW SHOPPING CENTRE- KAMLOOPS
Starbucks Coffee Company
Kamloops, BC
- Full-time
Added 1 min ago
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shift supervisor - Store# 04719, KINGSTON RD & BINGHAM AVE
Starbucks Coffee Company
Toronto, ON
- Full-time
Added 1 min ago
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chef de quart - Store# 03772, CARREFOUR DON QUICHOTTE - ILE PERROT
Starbucks Coffee Company
L'Île-Perrot, QC
- Full-time
Added 1 min ago
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chef de quart - Store# 19166, PLACE SAINTE-FOY
Starbucks Coffee Company
Quebec, QC
- Full-time
Added 1 min ago
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barista - Store# 04643, ISLAND HWY & MILLS RD
Starbucks Coffee Company
Parksville, BC
- Full-time
Added 1 min ago
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barista - Store# 00172, LYNN VALLEY CENTRE
Starbucks Coffee Company
North Vancouver, BC
- Full-time
Added 1 min ago
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shift supervisor - Store# 04625, THE MELVILLE - MELVILLE & BUTE
Starbucks Coffee Company
Vancouver, BC
- Full-time
Added 1 min ago
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shift supervisor - Store# 04383, COUNTRY HILLS
Starbucks Coffee Company
Calgary, AB
- Full-time
Added 1 min ago
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barista - Store# 04578, 2795 EAST HASTINGS ST
Starbucks Coffee Company
Vancouver, BC
- Full-time
Added 1 min ago
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barista - Store# 04838, COBBLESTONE - GRANDE PRARIE
Starbucks Coffee Company
Grande Prairie, AB
- Full-time
Added 1 min ago
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barista - Store# 60507, LEDUC WEST
Starbucks Coffee Company
Leduc, AB
- Full-time
Added 15 mins ago
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Temporary Fashion Associate - Tsawwassen Mills
RW&CO
Delta, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…

Closed listing

Rhenus Logistics

IT Support Specialist

Mississauga, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Welcome to Rhenus!

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.

What you will be doing

The IT Support Specialist provides technical support to employees, ensuring the reliable operation of computer systems, applications, hardware, and IT services. This role provides first and second-level support, troubleshoots technical issues, manages support requests, and assists with hardware/software deployment, user administration, and IT projects.

You will be contributing to that vision by…

Provide first- and second-level technical support for hardware, software, applications, network connectivity, and user access issues.
Manage and resolve support requests through the IT ticketing system, ensuring appropriate documentation and timely follow-up.
Install, configure, deploy, and troubleshoot desktops, laptops, mobile devices, printers, peripherals, and other IT equipment.
Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
Create and maintain user accounts, permissions, and access rights in accordance with company policies.
Troubleshoot VPN, remote access, wired and wireless connectivity, and other common network issues.
Provide remote and on-site support to employees across multiple locations and departments.
Escalate complex issues to internal IT teams, vendors, or service providers while maintaining ownership through resolution.
Assist with hardware/software inventory, asset tracking, system updates, and equipment lifecycle management.
Support IT security initiatives and follow established security policies and procedures.
Provide basic user guidance and training on IT systems, applications, and equipment.
Participate in IT projects, system implementations, upgrades, and technology initiatives as required.
Identify recurring issues and contribute to improvements in IT processes and the end-user experience.

What skills & experience you will bring to us

Associate degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
Previous experience in a Help Desk, IT Support, or technical customer service role.
Working knowledge of computer hardware, operating systems, software applications, networking, and common troubleshooting techniques.
Experience supporting Microsoft 365 applications is preferred.
Strong problem-solving skills and the ability to diagnose and resolve technical issues efficiently.
Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users.
Ability to manage multiple priorities and support requests in a fast-paced environment.
Strong attention to detail and commitment to documentation, security, and confidentiality.
Ability to work independently and collaboratively with internal teams and external vendors.
Willingness to travel and work flexible hours when required.
Spanish/English bilingualism is considered an asset.

What You can expect

Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.

About employer

More about this job

Responsibilities

Provide first- and second-level technical support for employees, resolving hardware, software, application, access, and connectivity issues through the IT ticketing system. Deploy and manage equipment and user accounts, support Microsoft 365 and IT security, and contribute to projects, inventory management, user training, and service improvements.

Requirements

An associate degree in Information Technology, Computer Science, or a related field, or equivalent practical experience, is required, along with previous experience in help desk, IT support, or technical customer service. Candidates should have working knowledge of hardware, operating systems, applications, networking, and troubleshooting, as well as strong customer service, communication, documentation, and organizational skills; Microsoft 365 experience is preferred.

Skills

First- and Second-Level Technical Support
Hardware and Software Troubleshooting
Microsoft 365
IT Ticketing Systems
Desktop and Laptop Deployment
Mobile Device Support
User Account and Access Management
Network Connectivity Troubleshooting
VPN and Remote Access Support
IT Asset Management
IT Security
Customer Service
Technical Communication
Problem-Solving
Documentation
User Training

Benefits

Continuous Training
Professional Development Programs
Team Events
Flat Hierarchies
Innovation Opportunities
Quick Decision Processes

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Help Desk
IT Support
Technical Customer Service
Microsoft 365
Outlook
Microsoft Teams
OneDrive
SharePoint
IT Ticketing System
Computer Hardware
Operating Systems
Desktop Support
Laptop Support
Mobile Devices
Printers
User Accounts
Permissions
Access Rights
VPN
Remote Access
Wired Networking
Wireless Networking
IT Asset Tracking
Hardware Inventory
Software Deployment
System Updates
IT Security
IT Projects

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