We are looking for a detail-oriented Receptionist to support daily front-office operations in Ontario. This contract position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and creates a welcoming experience for employees, visitors, and clients. The successful candidate will manage reception duties, coordinate mail and document handling, and maintain confidentiality while balancing multiple priorities.
Responsibilities:
- Welcome visitors, employees, and clients in a courteous manner while ensuring the front desk reflects an organized and welcoming image.
- Handle incoming calls through a multi-line phone system, respond to routine inquiries, and direct messages to the appropriate contacts promptly.
- Oversee daily mailroom activities, including sorting regular mail, coordinating courier shipments, and processing priority packages and other deliveries.
- Keep visitor and access records up to date by monitoring sign-in procedures and maintaining reception logbooks with accuracy.
- Prepare, organize, and file office documents so records remain easy to retrieve and properly maintained.
- Support administrative tasks such as data entry, photocopying, laminating, and assembling bound documents as needed.
- Manage email correspondence and assist with routine office communication while protecting sensitive and confidential information at all times.
- Provide flexible front-office support during a short-term coverage period, adapting quickly to changing priorities and operational needs.
• At least 1 year of experience in a receptionist or front-desk position.
• Strong verbal and written communication skills with a customer-focused approach.
• Demonstrated ability to manage several tasks at once and remain organized under pressure.
• Proficiency with Microsoft Word, Excel, and Outlook in an office environment.
• Experience with data entry, email communication, and maintaining organized filing systems.
• Comfortable operating a multi-line phone system and handling a high volume of inquiries professionally.
• Adaptable, dependable, and able to maintain confidentiality when dealing with sensitive information.