PT Stylist at Rodd & Gunn West Edmonton Mall
- AB, Canada
- Edmonton, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Position Overview-
This position takes part in assisting and supporting the Lodge Manager and Assistant Manager in maximising sales and the day-to-day operations of the Lodge, while ensuring customer needs are met, complaints are resolved, and service is quick and efficient.
KEY PERFORMANCE INDICATORS
Sales to Budget
IPT (Items Per Transaction)
Average $
Accessory Sales
VIP Sign ups
Key Tasks / Accountabilities
Qualifications-
Customer service experience
Exceptional Customer Service and Selling Skills
Professional written and oral communication skills
Basic computer usage skills
PERSONAL ATTRIBUTES-
This position takes part in assisting and supporting the Lodge Manager and Assistant Manager in maximising sales and the day-to-day operations of the Lodge, while ensuring customer needs are met, complaints are resolved, and service is quick and efficient.
KEY PERFORMANCE INDICATORS
Sales to Budget
IPT (Items Per Transaction)
Average $
Accessory Sales
VIP Sign ups
Key Tasks / Accountabilities
- Sales
- Customer Service
- Administration and Security
- Maintaining visual Standards
- Best Practice of Company Values
- Work with the Lodge team in the maximisation of sales and provision of exceptional customer service in accordance with the Rodd & Gunn sales training program and Sales Folder.
- Meeting set sales targets - this aspect of the work can be demanding, often carried out in a busy and pressured environment, with sales teams frequently expected to hit their targets;
- Stocking, replenishing and cleaning the Lodge
- Contribute to the minimisation of the Lodge’s costs and controllable expenses through pro-active and effective cost management.
- Effectively participate in administrative processes at a Lodge level and ensure compliance with all policies, procedures, standards and guidelines with respect to Finance and Administration, Stock Control, Point of Sale, Quality, Visual Merchandising, Security and Occupational Health and Safety.
- Support business direction and strategy in accordance with Rodd and Gunn directives, standards and guidelines.
- Adhere to company security policies in relation to cash handling, back room and safe security.
- Participate in stocktaking
- Reflect brand values with personal presentation and dress standards.
- Have a high level of product knowledge so that product features and benefits can be passed on to the customer.
Qualifications-
Customer service experience
Exceptional Customer Service and Selling Skills
Professional written and oral communication skills
Basic computer usage skills
PERSONAL ATTRIBUTES-
- Demonstrated work ethic, integrity, loyalty, honesty and professional conduct
- Reliable
- Self Motivation and Great energy
- Fashion Savy
- Have Initiative
- Desire to learn and grow
- “Can do”, Positive attitude
- Believes in brand values/culture
- Super Friendly- Know how to have fun
More about this job
Responsibilities
Support the Lodge Manager and Assistant Manager in achieving sales targets, delivering exceptional customer service, and managing daily Lodge operations. Maintain stock, visual standards, security, and administrative processes while following company policies and brand values.
Requirements
Customer service experience, strong selling skills, professional written and oral communication, and basic computer skills are required. The role also calls for reliability, initiative, a positive attitude, interest in fashion, and a willingness to learn.
Skills
- Customer Service
- Sales
- Selling Skills
- Communication
- Basic Computer Skills
- Product Knowledge
- Visual Merchandising
- Stock Control
- Cash Handling
- Cost Management
- Administration
- Security
- Reliability
- Initiative
- Teamwork
- Professional Conduct
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
- Art & Design
Keywords
- Retail
- Sales Targets
- Sales to Budget
- Items Per Transaction
- Average Transaction Value
- Accessory Sales
- VIP Sign-Ups
- Customer Service
- Selling Skills
- Product Knowledge
- Visual Merchandising
- Stock Control
- Stocktaking
- Point of Sale
- Cash Handling
- Security
- Occupational Health and Safety
- Cost Management
- Finance and Administration
- Brand Standards
- Sales Training
- Teamwork