ROOT CAUSE DENTAL GROUP
TMJ , Sleep , Airway Ortho
We're Hiring: Treatment & Financial Coordinator
London, ON Full-Time On-Site
THE VISION WE'RE BUILDING
By 2028, Root Cause Dental Group will be the leading, most trusted name in Airway, TMJ, and Sleep , serving 1,500 patients a year. This role sits at the center of that growth: you’ll be one of the first faces patients trust with the biggest decision of their care journey, and one of the people who helps build the systems that let us scale without losing what makes this place different.
ABOUT ROOT CAUSE DENTAL GROUP
We help children and adults resolve jaw pain, snoring, sleep apnea, and airway issues through permanent, non-surgical solutions. We treat the root cause, not the symptom , using an airway-first approach, advanced diagnostics, airway-centered orthodontics, and non-invasive TMJ therapy. Thousands of patients have already experienced lasting improvements in breathing, sleep, and pain without surgery or short-term fixes. More at RootCauseDentalGroup.com.
Our Mission:
Create a modern, disruptive healthcare company, transform patients’ lives by uncovering and addressing the root cause. We reconnect people to themselves and life through truth-driven care and deep human connection.
OUR CORE VALUES
Integrity & Authenticity
Be honest. Be real. Do what’s right.
Humility & Teamwork
Stay grounded. Work together. Keep learning.
Kindness & Positivity
Care deeply. Stay curious. Make a difference.
Accountability & Excellence
Take ownership. Guide each other. Give your best.
ABOUT THE ROLE
Manage patient treatment plans from initial consultation through completion
Present recommended care and explain clinical steps in simple, honest language
Coordinate appointments and keep patients moving forward on their care journey
Discuss financial options, handle payment arrangements, and support insurance documentation
Maintain accurate patient records and track treatment and financial status
Follow up on outstanding balances and collaborate closely with clinical and admin team members
WHAT YOU'LL NEED
Strong analytical skills to interpret treatment plans, financial information, and patient data
Excellent technical skills
Excellent communication and interpersonal skills , able to explain complex information clearly and build trust
Organizational skills, attention to detail, and the ability to manage multiple patient cases and deadlines
Dental, medical, or healthcare administration experience , treatment coordination or financial counseling , is an asset
Proficiency with practice management or billing software (Tracker for Dental is a plus) and general computer skills
High school diploma required; post-secondary education in business or healthcare administration is beneficial
IS THIS YOU?
This Role Is For You If…
You want your work tied to a mission bigger than a paycheck
You hold yourself accountable to outcomes, not just tasks completed
This Is Not For You If…
You want a slow-paced, unchanging role with no expectation of growth
You prefer to be told exactly what to do rather than make judgment calls
You want a job to clock into
Applications accepted through indeed.
Benefits:
- Dental care
- On-site parking
- Work with an amazing experienced team
- Opportunities to grow with the company
Work Location: In person
