Recovery Coach 2
Bowline Health
Bowline Health provides essential recovery coaching services for individuals living with addiction. With in-person and virtual care options, we ensure that participants receive appropriate recovery support without unnecessary delays. Our mission is to improve the well-being of individuals by leveraging cutting-edge technology and evidence-based practices.
The Recovery Coach 2 is an experienced recovery support professional within Bowline Health who delivers recovery-oriented services across navigation centres, correctional facilities, and transitional care pathways. This hybrid role blends frontline coaching presence, correctional engagement through Tier Talks, referral coordination, member transportation support, and intermittent involvement in emerging virtual recovery services.
The Recovery Coach 2 requires formal recovery coach training, demonstrated competency in recovery-oriented practice, and the ability to operate independently across structured and community-based environments. This position models best practices in recovery engagement and supports complex transitions from incarceration to community reintegration, from Therapeutic Living Units (TLUs) to next levels of care, and through community-based navigation supports.
This role requires flexibility, initiative, and a strong understanding of recovery capital, correctional environments, and system navigation.
Key Responsibilities:
Navigation Centre Support
- Provide frontline recovery coaching support within Bowline Navigation Centres.
- Assist with intake, goal setting, and individualized recovery planning.
- Model recovery-oriented practice and peer engagement strategies.
- Support continuity of care for members transitioning from institutional settings.
- Demonstrate trauma-informed, strengths-based, and recovery capital–focused engagement.
Correctional Engagement – Tier Talks
- Facilitate Tier Talks within correctional facilities in collaboration with institutional partners.
- Represent Bowline Health professionally within correctional environments.
- Gather and document direct referrals from interested individuals.
- Coordinate referral information with appropriate intake teams to support timely follow-up.
- Maintain professionalism, institutional awareness, and adherence to correctional protocols.
Transitional Transportation & Care Continuity
- Provide transportation support for members exiting TLUs and transitioning to next levels of care.
- Support members during transitions to ensure connection to receiving providers.
- Facilitate warm handoffs and service coordination.
- Promote safety, stability, dignity, and recovery-focused engagement during transitions.
Virtual Recovery Support (Intermittent)
- Provide intermittent support for Bowline virtual recovery services as needed.
- Engage members through approved virtual platforms when services are activated.
- Support follow-up, check-ins, and system navigation in virtual formats.
Documentation & Coordination
- Maintain accurate, timely documentation of Tier Talks, referrals, transportation, and transitional contacts.
- Communicate effectively with TLUs, navigation centres, institutional partners, and community providers.
- Ensure confidentiality and adherence to privacy legislation, institutional standards, and organizational policies.
- Contribute to coordinated care planning and information sharing within scope of practice.
Qualifications:
- Completion of Recovery Coach training through the Recovery Coach Academy of Canada (RCAC) is an asset.
- Recovery Coach Professional designation, or commitment to obtain designation within 6 months of hire.
- Minimum of 2 years of experience preferred in recovery coaching, peer support, correctional navigation, or community-based addiction support services.
- Demonstrated ability to work independently across multiple service environments, including correctional and community settings.
- Strong understanding of recovery capital, stages of change, trauma-informed practice, motivational interviewing principles, and continuity of care models.
- Experience working within correctional environments preferred.
- Must be eligible to obtain and maintain the necessary security clearance and institutional approval to access provincial and/or federal correctional facilities.
- Valid driver’s license and ability to provide transportation support as required.
- An equivalent combination of formal training, certification, professional experience, and lived experience will be considered.
- Strong relational and motivational interviewing skills
- Adaptability and flexibility across service environments
- Professional boundaries and ethical practice
- Cultural humility and respect for diverse lived experiences
- Crisis awareness and de-escalation skills
- Systems navigation and service coordination
- Ability to work independently and represent Bowline Health professionally across settings
- Must be willing to travel throughout Alberta. Travel may be required when assisting our members to the next level of care, for training purposes, for support purposes and more.
