Royal Bank of Canada

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Added 40 mins ago
RB
Senior Relationship Manager, Commercial Financial Services - Diversified Asian Markets
Royal Bank of Canada
Richmond Hill, ON
- Full-time
Added 40 mins ago
RB
Client Advisor
Royal Bank of Canada
Iqaluit, NU
- Full-time
Added 40 mins ago
RB
Investment Advisor
Royal Bank of Canada
Toronto, ON
- Full-time
Added 2 hours ago
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Royal Bank of Canada
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Banking Advisor
Royal Bank of Canada
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- Full-time
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Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Regina, SK
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Client Advisor - Casual
Royal Bank of Canada
London, ON
- Part-time
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Royal Bank of Canada
Toronto, ON
- Full-time
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Royal Bank of Canada
Montreal, QC
- Full-time
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Royal Bank of Canada
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- Full-time
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Trust Officer
Royal Bank of Canada
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- Full-time
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Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Thunder Bay, ON
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Royal Bank of Canada
ON · MARKHAM, Ontario
- Full-time
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Operation Specialist Performance Measurement
Royal Bank of Canada
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Assistant Branch Manager
Royal Bank of Canada
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- Full-time
Added 6 hours ago
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Royal Bank of Canada
Woodstock, ON
- Part-time
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Assistant Branch Manager Intern, Bloor & Yonge Branch
Royal Bank of Canada
Toronto, ON
- Full-time
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Branch Manager, Dundas & Parliament Branch
Royal Bank of Canada
Toronto, ON
- Full-time
Added 6 hours ago
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Assistant Branch Manager Intern, Bloor & Yonge Branch
Royal Bank of Canada
Toronto, ON
- Full-time
Added 8 hours ago
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Associate Operations Representative - Currency Processing
Royal Bank of Canada
Calgary, AB
- Part-time
Added 8 hours ago
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Manager NAV Production
Royal Bank of Canada
Toronto, ON
- Full-time
Added 8 hours ago
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Client Advisor
Royal Bank of Canada
Halifax, NS
- Part-time
Added 8 hours ago
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Senior Manager, Client Engagement
Royal Bank of Canada
Toronto, ON
- Full-time
Added 12 hours ago
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Banking Advisor - Toronto Downtown (Bilingual: English and Cantonese/Mandarin/French/Vietnamese/Spanish)
Royal Bank of Canada
Toronto, ON
- Full-time
Added 23 hours ago
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Senior Director, Mid-Market Leveraged Finance
Royal Bank of Canada
Vancouver, BC
- Full-time

Royal Bank of Canada

Associate Operations Representative - Currency Processing

Calgary, AB, T2P 1C9, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description

Assists clients with client transaction fulfillment.
Responds to client inquiries regarding bank products and services via phone or emaill; obtains and analyzes the validity of a customer's requests/complaints.
Resolves complaints from clients pertaining to banking services and provides follow-up calls when necessary.
Keeps records of all customer interactions, including inquiries, complaints, actions taken, etc., as well as banking service transactions performed.

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

1313 10 AVE SW:CALGARY

City:

Calgary

Country:

Canada

Work hours/week:

Employment Type:

Part time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Casual

Pay Type:

Salaried

Posted Date:

2026-10-06

Application Deadline:

2026-11-02

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Assist clients with transaction fulfillment and respond to inquiries about banking products and services by phone or email. Assess and resolve client complaints, provide follow-up when needed, and maintain records of interactions and banking transactions.

Requirements

The posting does not specify formal education, experience, or certification requirements. The role calls for communication, critical thinking, customer service, interpersonal relationship management, operational delivery, process improvement, and time management skills.

Skills

Communication
Critical Thinking
Customer Service
Operational Delivery
Process Improvement
Time Management

Visa sponsorship

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Keywords

Client Inquiries
Banking Products
Banking Services
Customer Requests
Complaint Resolution
Follow-Up Calls
Customer Interaction Records
Banking Transactions
Currency Processing
Communication
Critical Thinking
Customer Service
Operational Delivery
Process Improvement
Time Management
Phone Support
Email Support

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