L&B Maintenance Supervisor

Lift and Building Maintenance Supervisor

Title: Lift & Building Maintenance Supervisor
Reports To: Maintenance Manager

Position Overview

Located at Marmot Basin in Jasper, Alberta, the Lift and Building (L&B) Maintenance Supervisor is a full-time, year-round position that is part of the Maintenance team. They are responsible for the guidance, training and oversight of staff within the department and ensures the proper maintenance and availability of all surface and above-surface lifts, chalets and outbuildings, and various tools and equipment. They must ensure open communication is maintained within the department, across the Company, as well as external contacts as required.

The incumbent should expect to work both inside as well as outside in all weather conditions.

This is a full-time, year-round position consisting of four 10-hour shifts per week (compressed work week).

Alberta Employment Standards regarding probationary periods apply.

Job Duties/Responsibilities

• Supervise Journeyperson/Apprentice Millwrights, Electricians, Carpenters and other staff (including seasonal labourers) as required, in the execution of daily assigned duties.
• Perform payroll-related activities; manage scheduling, vacation scheduling, and shift coverage.
• Train all staff within the L&B Maintenance department and keep training manuals updated.
• Keep records of completed training.
• Develop new training, safety, and safe workplace procedure manuals and policies as required.
• Exemplify and communicate corporate policies, procedures, code of conduct, and culture.
• Ensure preventative maintenance and required repairs are completed to maintain all surface and above-surface lifts, chalets, infrastructure, snowmaking systems, and outbuildings.
• Hold or assign an active representative seat on Workplace Health & Safety Committee.
• Hold or assign an active participating representative on Staff Committee.
• Ensure preventative maintenance and repairs are completed on Vacusan systems.
• Train staff on the proper use and maintenance of Vacusan systems.
• Provide preventative maintenance and necessary repairs to ensure a functioning waste treatment system.
• Train staff on the proper use and maintenance of the waste treatment system.
• Perform preventative maintenance and necessary repairs to ensure a functioning snowmaking system.
• Train staff on preventative maintenance of all snowmaking system components.
• Perform preventative maintenance, daily testing, and necessary repairs on potable and non-potable water systems, including filtration, chlorination, heat trace, pumps, etc.
• Train staff on the maintenance and repair of water systems.
• Estimate costs and obtain quotations for projects to be completed internally or contracted out.
• Ensure contractors meet the requirements for working at Marmot Basin and in Jasper National Park.
• Perform regular administrative tasks on behalf of the department and in collaboration with Administration, Finance, Payroll, Human Resources, etc.
• Ensure contractors complete work in a satisfactory manner.
• Ensure maintenance records are kept in accordance with relevant safety codes and insurance provider requirements.
• Ensure all maintenance and construction work, whether performed by staff or contractors, is completed in accordance with relevant building, ski lift, and safety codes.
• Ensure proper maintenance of hand and shop tools and equipment.
• Implement all manufacturer's preventative maintenance schedules, including all testing, oil sampling, and related procedures.
• Ensure all work orders are submitted fully completed and accurate in the details recorded.
• Work directly with Manager & Assistant Supervisor to maintain an on-call schedule for the department.
• Ensure staff are trained in and implement OH&S and RMSI-JTAC safety policies and procedures.
• Order or delegate the ordering of parts and supplies as required; ensure proper receiving procedures are followed, and invoices/purchase orders are reconciled and delivered to Accounts Payable in a timely manner.
• Maintain an up-to-date ledger and submit periodic variance reports to monitor department expenditures according to annual budget guidelines.
• Prepare annual maintenance cost estimates for the yearly budget and summer maintenance reports, including recommendations and reasons.
• Answer radios or telephones promptly to ensure open communication with the L&B department.
• Plan inventory counts and ensure minimum spares are always on hand; maintain up-to-date records when audits are scheduled.
• Ensure the shop area is kept clean and organized. Ensure shop tools and materials are returned to their proper locations at the end of jobs or shifts.
• Ensure work vehicles used by the Maintenance Team remain clean and in good working order alongside the Vehicle Maintenance Supervisor and Maintenance Manager.
• Be responsible for updating and maintaining all procedures and training manuals required within Lift Maintenance.
• Update hazard assessments as required.
• Work with the Accommodations Supervisor & HR Manager, when requested, to assist in the maintenance and repair of Marmot-owned or rented staff accommodations.
• Assist in emergency situations as requested.
• Perform all other duties as assigned.

Supplementary

• Respect and adhere to the company’s policies and procedures as set out in the “Corporate Policies,” “Employee Handbook,” and “Lift and Building Maintenance Training Manuals.”
• Understand and adhere to Ski Marmot Basin’s “Harassment Policy” and the company’s “Privacy Policy.”

Qualifications

• Journeyperson (Red Seal) Certification in Millwright, Heavy Duty, or Electrical trade preferred.
• Any other specialized training in hydraulics, electrical, construction, plumbing, etc., is considered an asset.
• Risk management experience.
• Procurement and inventory management experience.
• Demonstrated understanding of essential safety practices and applications to ensure compliance with Occupational Health & Safety (OH&S) regulations.
• Previous supervisory experience preferred.
• Ski industry or related experience preferred.

Core Competencies

• Professional demeanour with excellent customer service skills and experience dealing with all on-hill patrons.
• Cheerful, outgoing personality; demonstrated temperament and disposition for highly stressful situations.

Attributes

• Strong team member able to take and give direction as required.
• Motivated and observant; able to perceive needed tasks and complete them without direction.
• Practices professional and respectful communications both internally and externally.
• Self-aware; able to identify strengths and gaps in their own abilities and seek training and learning opportunities to grow personally and professionally.
• Excellent problem-solving abilities.
• Instill excellent customer service into all team members.
• Recreational mountain pursuits, such as hiking and ski touring, are considered assets.
• An understanding, respect, and appreciation for working and living in a National Park.