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Added 8 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Montreal, QC
- Part-time
Diplôme d’un cours reconnu d’assistant technique en pharmacie, de préférence.
Added 8 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Montreal, QC
- Full-time
Diplôme d’un cours reconnu d’assistant technique en pharmacie, de préférence.
Added 8 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Pickering, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 8 mins ago
LC
Service et caisses Assistant Gérant/Superviseur temps plein soir
Loblaw Companies Limited
Plessisville, QC
- Full-time
Added 8 mins ago
LC
Épicerie Assistant Gérant/Superviseur temps plein nuit Embauche feu vert
Loblaw Companies Limited
Pointe-Claire, QC
- Full-time
Added 8 mins ago
RA
Underwriting Assistant
Recrute Action
Markham, ON
- Contract
Explore an exciting opportunity in the insurance sector for our client, where you will support essential underwriting operations in a collaborative hybrid environment. Be part of a dynamic…
Added 8 mins ago
N
Fundraising Administrator & Executive Assistant to the CEO
NCSY
Canada
- Full-time
NCSY Canada & Torah High are seeking a motivated and proactive professional to join our team as a Fundraising Administrator & Executive Assistant to the CEO.
Added 23 mins ago
SH
Pharmacy Supervisor (Vancouver, On-Site)
Sentrex Health Solutions
Vancouver, BC
- Full-time
The Pharmacy Supervisor is responsible for overseeing the daily technical operations of the dispensary at Sentrex Pharmacy. The Pharmacy Supervisor will ensure that pharmacy operations are…
Added 23 mins ago
MP
Medical Office Assistant – Access Clinic- Casual
Mosaic Primary Care Network
Calgary, AB
- Full-time
The Medical Office Assistant (MOA) serves as the initial point of contact for patients seeking medical care at the Mosaic Primary Care Network. The MOA performs a variety of administrative…
Added 23 mins ago
CR
Assistant Coordinator
Cando Rail & Terminals
Brandon, MB
- Full-time
The Assistant Coordinator is a self-starter with strong organization, communication, interpersonal, accounting, and computer skills. If you enjoy problem solving, and a company that…
Added 23 mins ago
SA
Controller, Assistant
Standard Aero
Winnipeg, MB
- Full-time
…the successful candidate will be exposed to accounting and operations on a global scale and build the unique knowledge and expertise of one of the world’s largest independent maintenance,…
Added 23 mins ago
HR
Program Service Assistant, Seniors' Care
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Right now we are looking for a Full Time Program Service Assistant to work with our Seniors' Care Program.
Added 23 mins ago
FB
Assistant Store Manager
Farm Boy Inc.
Toronto, ON
- $66,000 to $76,000 CAD / year
- Full-time
Ensure the ongoing safety and security of store operations, including proper opening and closing procedures and responding to emergency situations when required.
Added 23 mins ago
UO
CUPE - Winter2027 - CHG2314
University of Ottawa
Ottawa, ON · Colonel By Hall
- Part-time
Teaching Assistant/Demonstrator/Lab Monitor (CUPE)
Added 23 mins ago
UO
CUPE - Winter2027 - CHG3111
University of Ottawa
Ottawa, ON · Colonel By Hall
- Part-time
Teaching Assistant/Demonstrator/Lab Monitor (CUPE)
Added 23 mins ago
O&
Server Assistant - Jump
Oliver & Bonacini
Toronto, ON
- Part-time
Added 23 mins ago
L
Deli Assistant Department Manager - Full Time
Longo's
Milton, ON
- Full-time
This is your opportunity to advance your career in a leadership role. As the Assistant Deli Department Manager, you will assist the Deli Manager to ensure that the department is prepared…
Added 24 mins ago
CM
Coordonnateur technique, Camps et cliniques & Entraîneur Pré-Académie / Technical Coordinator, Camps and Clinics, and Pre-Academy Coach
CF Montréal
Montreal, QC
- Full-time
…with the other teams. The candidate is also supported by an assistant coach for the…
Added 24 mins ago
FH
People & Culture Assistant (Co-Op)
Fusion Homes
Guelph, ON
- $21 to $23 CAD / hour
We’re looking for a People & Culture Assistant (Co-op) who’s passionate about supporting and empowering our most valuable resource – our people. You’re a curious, detail-oriented student…
Added 24 mins ago
TG
Planet Fitness - General Manager - Thunder Bay
Taymax Group
Thunder Bay, ON
- Full-time
The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. This position…
Added 24 mins ago
L
Senior Administrative Assistant
LGC
Vaughan, ON
- $70,000 to $90,000 CAD / year
- Full-time
The Senior Administrative Assistant provides administrative support to the EVP/ Site General Manager to ensure that the day-to-day operation is conducted in an efficient, coordinated and…
Added 38 mins ago
Executive Assistant
Dayforce
Canada
…headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ)…
Added 38 mins ago
Seasonal Associate - Famous Footwear
Caleres
ON · NIAGARA ON THE L, ON
Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker.…
Added 38 mins ago
CR
Assistant Coordinator
Cando Rail & Terminals
Brandon, MB
- Full-time
The Assistant Coordinator is a self-starter with strong organization, communication, interpersonal, accounting, and computer skills. If you enjoy problem solving, and a company that…
Added 38 mins ago
RU
Underwriting Assistant, Commercial Surety
RAISE Underwriting
Toronto, ON
- Full-time
As an Underwriting Assistant, you will play a key role in supporting our underwriting operations, bond administration processes, and client service activities. You will work closely with…

RSMI-JTAC

Snow School Sales Desk Coordinator

Jasper, AB, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Sep 28, 2026

Original job description

Snow School Sales Desk Coordinator

Reports to: Snow Sports School Assistant Director, Director of Skiing

Position Overview

Location: Marmot Basin, Jasper, Alberta
Position Type: Seasonal | Full-time

The Snow School Sales Desk Coordinator is the frontline representative for the Snow Sports School Desk and Central Reservations Desk at Marmot Basin. This dual-role position involves assisting guests with lesson bookings, lift ticket and rental package inquiries, resolving booking issues, processing payments, and providing high-quality customer service both in person and via phone or email. This role requires a deep understanding of all lesson products, internal booking software (RTP), and guest services procedures. The coordinator will be responsible for all staff working on either the Snow School sales desk or the Central Reservations desk, they will work with accounting to ensure all Snow School points of sales are balanced and fulfilled throughout the season.

Requirements:

Previous experience in customer service or guest relations, ideally in a ski resort or recreational facility.
Extensive experience using software systems such as RTP, Google Drive, and Microsoft Outlook.
Excellent verbal and written communication skills.
High attention to detail and organizational abilities.
Ability to work independently and handle high volumes of guests during peak times.
Positive attitude, with a strong focus on customer satisfaction and problem-solving.
Willingness to work weekends, holidays, and during busy operational hours.
Ability to train, mentor and perform quality control on a team of roughly 10 staff.
Previous coordinator or supervisory experience.

Attributes:

Strong team member able to take direction easily.
Passion for Skiing and or Snowboarding.
Motivated and observant; able to perceive needed tasks and complete them without direction.
Self-aware; able to identify strengths and gaps in own abilities and training.
Able to use taught skills and previous experience to problem solve.
A friendly, professional manner when dealing with customers and other staff.
Exceptional customer service skills.
Cheerful, outgoing, easygoing personality and the ability to adapt to all situations.
Self-motivated and able to work alone.

Qualifications

Familiarity with ski/snowboard lesson structures and terminology.
Training in Microsoft and Google systems (Office/Google Drive)
Experience using Point-of-Sale (POS) and reservation systems.
Multilingual abilities are considered an asset.
Ski and or Snowboard experience is considered an asset. Ski or Snowboard certification is preferred.

Job Duties/Responsibilities

Snow Sports Desk Duties

Open and close the Snow School Desk (set up computer systems, float counting, till balancing).
Book, modify, and cancel private and group ski/snowboard lessons using RTP and the online Lesson Book (Google Drive).
Handle check-ins for all types of lessons, including Marmot Kids Camps, Private Lessons, Discover Lessons, and Mountain Clubs.
Process and fulfill orders for lift tickets, lesson packages, and rentals.
Run weekly reports on Open Orders and fulfill orders as required
Create a daily rotation for staff working the Snow School and Central reservations desks.
Coordinate lunch menus and logistics for full-day kids’ programs.
Maintain communication with instructors, supervisors, and other departments regarding lesson scheduling and special requests.
Handle specific lift ticket processing (e.g., instructor discounts, course conductor comp tickets, comp guest tickets).
Keep the lesson book updated to match the instructor schedule.
Book and track payment and attendance for: Vacation Camps, Never Ever Days, and Destination Bookings.
Work with accounting to ensure all cash outs and accounts are balanced.
Train, assist, and mentor staff in all of the duties described above.
Communicate performance of staff to Snow School assistant director and engage in performance appraisals where necessary.

Central Reservations Desk Duties

Respond to phone and email inquiries regarding lesson bookings, lift tickets, rentals, and packages.
Educate customers on using the online store, troubleshoot technical issues, and guide them through the purchase process.
Resolve online store account issues (e.g., RFID linking, profile duplications, password resets) using RTP and Aspenware.
Assist in ticket sales and Escape Card processing under special conditions.
Maintain accurate and complete records of bookings and transactions.

Work Environment

Indoor desk position with occasional interaction in outdoor/ski resort areas.
Fast-paced, guest-focused environment with collaborative teamwork across departments.

Supplemtntary

Respect and adhere to the company’s policies and procedures as set in the “Corporate Policies”, “Employee Handbook” and “Terrain Park Training Manual”
Understand and adhere to Ski Marmot Basin’s “Harassment Policy” and the company’s “Privacy Policy”.

Apply About employer

More about this job

Responsibilities

The coordinator manages the daily operations of the Snow School and Central Reservations desks, including staff supervision, scheduling, and financial balancing. They also handle guest inquiries, lesson bookings, and ensure high-quality customer service across all sales channels.

Requirements

Candidates must have previous supervisory or coordinator experience and a strong background in customer service, preferably within a ski resort setting. Proficiency in software systems like RTP, Google Drive, and Microsoft Office is required, along with excellent communication and organizational skills.

Skills

Customer service
Team leadership
Point of sale systems
RTP software
Google drive
Microsoft outlook
Conflict resolution
Staff training
Inventory management
Communication
Organizational skills
Problem solving
Ski resort operations
Data reporting
Reservation management

Visa sponsorship

Not detected in the job text

Keywords

Snow School
Sales Desk
Marmot Basin
RTP
Aspenware
Point of Sale
POS
Skiing
Snowboarding
Customer Service
Reservations
Staff Supervision
Reporting
Google Drive
Microsoft Outlook
RFID
Lesson Bookings
Inventory
Quality Control
Hospitality
Recreational Facility

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