Company Description RUDY Resto is a scratch kitchen fast casual restaurant specializing in smashed cheeseburgers, fried chicken sandwiches, fries, and milkshakes, all made fresh to order. Known for its “no nonsense” approach, RUDY focuses on simple, fresh ingredients and a menu centered on quality. The restaurant has been praised for serving exceptionally juicy smashed burgers with a perfectly browned crust, gooey American cheese, and soft, slightly sweet buns. Team members contribute to a fast-paced, guest-focused environment where consistency and attention to detail are essential for delivering standout comfort food. RUDY values integrity, efficiency, and a commitment to great taste and guest experience.
Role Description The Assistant Restaurant Manager is a full-time, on-site role located in London, ON, supporting daily restaurant operations and guest experience. This position helps oversee front-of-house and back-of-house activities, including shift management, staff supervision, and adherence to food safety and cleanliness standards. The Assistant Manager collaborates on scheduling, coaching team members, and ensuring consistent execution of RUDY’s recipes and service standards. The role is responsible for monitoring customer satisfaction, responding to guest feedback, and supporting cash handling and inventory checks. This team member works closely with the Restaurant Manager to meet sales goals, maintain a positive work environment, and uphold brand quality.
Qualifications
- Customer Service and Customer Satisfaction skills to ensure a welcoming atmosphere and prompt resolution of guest concerns.
- Strong Communication abilities to coordinate team members, convey expectations clearly, and collaborate with leadership.
- Experience in Hiring and supporting onboarding to help build, train, and retain a reliable restaurant team.
- Knowledge of Food & Beverage operations, including basic food safety, quality control, and fast casual service standards.
- Previous experience in restaurant or hospitality supervision or leadership roles.
- Ability to work flexible hours, including evenings, weekends, and holidays, in a fast-paced environment.
- Proven organizational skills, reliability, and attention to detail in managing shifts and tasks.
- Understanding of cash handling, point-of-sale systems, and basic operational reporting is an asset.
