Distribution Centre Manager

Russell Hendrix Foodservice Equipment is looking for a Distribution Centre Manager to join our team in Edmonton. This is a senior leadership role for an experienced distribution or warehouse manager who is ready to take full ownership of a fast-paced operation: leading a team, driving operational excellence, and contributing to the financial performance of the distribution centre. At Russell Hendrix, our distribution centres are at the heart of how we deliver on our promise to customers, and the Distribution Centre Manager plays a central role in making that happen. This is a great fit for experienced leader who thrives in a hands-on operational environment and takes pride in building strong, high-performing teams.

Who We Are

At Russell Hendrix Foodservice Equipment, we empower customers to succeed by providing high-quality foodservice solutions across Canada. For over 80 years, we've been a trusted partner to restaurants, hotels, and institutions nationwide, delivering industry-leading design, product solutions, distribution, and execution.

What It's Like to Work Here

We're a team of people who believe how we work matters just as much as what we achieve. Our values of respect, integrity, and accountability guide how we treat one another and serve our customers.

Our culture is defined by a strong customer focus, a mindset of winning as one team, a commitment to investing in success, and a genuine sense of care. We collaborate, support one another, and take pride in delivering great work together.

Joining Russell Hendrix means being part of a team that values your contributions, supports your growth, and gives you the opportunity to make a real impact in your role.

What's In It For You

• Manager bonus plan ⇨ Earn additional income through a bonus structure tied to distribution centre performance and operational results.
• Flexible Health & Dental Benefits ⇨ Choose from a tiered benefits package that lets you select the level of coverage that best suits you and your family's needs.
• Life Insurance ⇨ Peace of mind with coverage.
• Employee & Family Assistance Program ⇨ 24/7 access to short-term counselling, as well as coaching, and financial and legal support.
• $400 Annual Wellness Benefit ⇨ Invest in your well-being with support for fitness, mental health, and personal development.
• Paid Volunteer Day ⇨ Give back to your community with one paid day off each year to volunteer.
• Excellent Employee Discount ⇨ Enjoy great savings on our products.
• Dynamic & Inclusive Work Environment ⇨ Be part of a team that values respect, integrity, and accountability.
• Opportunities for Growth ⇨ We support your professional development and career advancement through training, mentorship, and internal mobility.

What You'll Do:

• Set clear performance expectations and routinely measure team member performance through the company's performance management program
• Provide regular coaching and feedback, with a genuine investment in team members' strengths and development opportunities
• Mentor and actively manage team members' growth and development
• Work with Human Resources to recruit and hire qualified team members
• Ensure appropriate staffing levels to fulfill operational demands, scheduling and assigning employees as required

Operational Management

• Manage the reception, handling, distribution, and storage of all freight, product, and supplies moving in and out of the distribution centre
• Ensure orders are shipped to customers in a timely manner in adherence to delivery schedules
• Monitor daily workflow in the warehouse and assist where necessary
• Communicate regularly with senior management regarding volume, issues, and system changes
• Maintain relationships with freight carriers and act as the primary warehouse contact
• Problem-solve warehouse-related issues prior to escalating to senior management
• Inspect the warehouse regularly for safety, organizational, and cleanliness concerns
• Work closely with the Inventory Controller to address and correct any inventory-related concerns
• Review measurement reports daily and address any errors or concerns with the appropriate team members

Financial Management

• Take ownership of distribution centre KPI objectives
• Collaborate with the Director of Distribution and other Distribution Centre Managers to identify efficiencies and develop new strategies
• Work with the Director of Distribution to establish the annual budget

Where You'll Work

This is a full-time, onsite role based at our Edmonton distribution centre. You'll work primarily across warehouse and office environments in a fast-paced, hands-on setting. Occasional travel may be required.

What You Bring

Education and Experience

• 3+ years of management experience in a distribution centre or warehouse environment
• Demonstrated ability to lead, coach, and develop a team in a fast-paced operational setting
• Experience managing warehouse operations including receiving, shipping, inventory, and fulfillment
• Experience with budget management and KPI accountability
• Post-secondary education in supply chain, logistics, business, or a related field is considered an asset

Skills and Abilities

• Strong leadership skills with the ability to set clear expectations, provide meaningful feedback, and develop team members effectively
• Clear and effective communicator across all levels, from warehouse staff to senior management, and with external vendors and freight carriers
• Highly organized with the ability to manage competing operational demands and daily workflow in a fast-paced environment
• Solutions-focused problem-solver who knows when to act independently and when to escalate
• Financially literate with a strong understanding of distribution centre performance metrics and budget management
• Proficient in Microsoft Office and comfortable learning new systems quickly
• Committed to maintaining a safe, organized, and efficient warehouse environment

Our Commitment to Inclusion

Russell Hendrix welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Russell Hendrix is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Russell Hendrix is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.