Client: Ministry of Public and Business Service Delivery and Procurement – RQ11686
We are seeking a
Senior Software Developer with extensive hands-on experience in
ServiceNow development, solution architecture, platform governance, and system administration. The successful candidate will design, develop, implement, support, and continuously improve scalable ServiceNow solutions while contributing to platform modernization, integrations, automation, governance, and enterprise operational support.
Role Snapshot
- Job Title: RQ11686 – Software Developer – Senior
- Client: Ministry of Public and Business Service Delivery and Procurement
- Location: Toronto, Ontario – Onsite
- Estimated Start Date: October 5, 2026
- Estimated End Date: March 31, 2027
- Business Days: 120.00
- Extension: Probable after the initial mandate
- Hours: 7.25 hours per day
- Security Level: CRJMC
- Work Arrangement: Onsite – 5 days per week
Must Have
- Development experience with ServiceNow portals and Customer Service Management (CSM).
- ServiceNow Certified Implementation Specialist – Vulnerability Response (CIS-VR).
Description
Responsibilities
Design, implement, and continuously expand data pipelines by performing extraction, transformation, and loading activities. Required to translate technical systems specifications into working, tested applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations.
Certifications Preferred
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Implementation Specialist (ITSM, ITOM, Security Operations, IRM, or equivalent)
- ServiceNow Certified Technical Architect (CTA) considered a strong asset
- ITIL v4 Foundation or higher certification
- Provide operational support, deployment coordination, change management, and documentation as required for development or administration-related work for Service
Experience And Skill Set Requirements
ServiceNow Development – 40%
- 5+ years of hands-on ServiceNow development experience using JavaScript, HTML, CSS, AngularJS, REST/SOAP APIs, Integration Hub, and Flow Designer.
- Experience developing custom applications, workflows, integrations, automation solutions, and platform enhancements.
- Strong understanding of SDLC, Agile/DevOps methodologies, testing, deployment, and code management practices.
- Ability to design, develop, support, and continuously improve scalable ServiceNow solutions that meet business and operational requirements.
ServiceNow Architecture, Strategy & Roadmap – 30%
- 5+ years of ServiceNow platform experience, including 3-5 years in solution architecture and platform governance roles.
- Demonstrated experience developing ServiceNow roadmaps, architecture standards, and platform modernization strategies aligned to business objectives.
- Strong knowledge of ServiceNow platform architecture, CSDM, CMDB, integrations, data models, security, and governance.
- Experience leading solution design, architecture reviews, technical governance, and platform transformation initiatives.
- Ability to translate business requirements into scalable, sustainable, and future-state ServiceNow solutions.
- Knowledge of ServiceNow AI, Automation Engine, Predictive Intelligence, Virtual Agent, and emerging platform capabilities.
ServiceNow System Administration – 30%
- 5+ years of experience administering ServiceNow in complex enterprise environments.
- Experience managing platform upgrades, patching, release management, cloning, security, and instance health.
- Strong knowledge of user administration, roles, groups, access controls, system configuration, and platform governance.
- Experience ensuring platform availability, performance, reliability, and operational excellence.
How To Apply
If you are interested and your profile matches the requirements, please send the following mandatory documents to
hrsmss@smsoftconsulting.com by
Thursday, October 1, 2026, at 8:00 AM EST.
Mandatory Documents
- Updated Resume in Word format
- References
- Expected Hourly Rate
- Visa Status
- LinkedIn ID
Without the mandatory documents, we cannot submit a candidate.
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Note
Onsite – Toronto, Ontario
Candidate is required to come to the office 5 days a week.
Email is the best way to reach us.
You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.
