Job Description
- Experience: 2-5 yrs
- Job Location: Delhi NCR
Roles and Responsibilities
- Develop and maintain a client base by identifying and acquiring new customers through various sales channels.
- Provide personalized travel consulting and create customized travel itineraries based on client preferences, budgets, and schedules.
- Sell and promote travel services, including flights, accommodations, car rentals, and tour packages.
- Upsell and cross-sell additional services such as travel insurance, premium packages, and local tours to maximize revenue.
- Build strong relationships with travel suppliers and negotiate competitive rates for clients.
- Meet and exceed sales targets through proactive selling and excellent customer service.
- Stay updated on travel trends, destinations, and industry regulations to provide expert advice to clients.
- Handle bookin-g changes, cancellations, and travel disruptions with efficiency and professionalism.
- Resolve client queries, complaints, and travel-related issues in a timely manner.
- Use CRM tools to manage customer data, track sales performance, and report sales activity.
- Collaborate with internal teams (marketing, operations, customer service) to ensure smooth client experiences.
Desired Candidate Profile
- Any graduate/post-graduate.
- Excellent customer focus strong communication skills, self-driven and has a passion to pursue a career in travel.
- Excellent negotiation skills.
- Highly motivated individual who can deliver continuously under a target driven sales environment.
- Sound knowledge of domestic and international travel trends.
- Degree in Hospitality, Travel, Tourism, Business or relevant field.
- Personal travel experience will be an advantage.
Role: Operations - Other Industry Type: Travel & Tourism Functional Area: Customer Success, Service & Operations Employment Type: Full Time, Permanent E-mail: hr@safarmentor.com Contact No: 1204985705 Click here to apply
