Lead Business Process Architect
- Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Job Description
The Lead Business Process Architect provides horizontal process architecture leadership across Sage’s GTM transformation, establishing the methodology, standards, and quality standards that process practitioners across workstreams design against. This is a hands-on role focused on ensuring the transformation builds one coherent global GTM operating model rather than a set of independently designed parts.
Key Responsibilities
Must-have
The Lead Business Process Architect provides horizontal process architecture leadership across Sage’s GTM transformation, establishing the methodology, standards, and quality standards that process practitioners across workstreams design against. This is a hands-on role focused on ensuring the transformation builds one coherent global GTM operating model rather than a set of independently designed parts.
Key Responsibilities
- Lead the most complex cross-motion process architecture challenges, identifying when processes or capabilities being designed within one workstream should be designed for reuse across multiple motions.
- Set and protect cross-motion process consistency and global standards, helping determine where standardization is appropriate versus where intentional regional or business variation is warranted.
- Establish and evolve the process architecture methodology, standards, and quality practices used across the transformation, including embedding impact assessment into how workstreams run discovery and design.
- Provide functional leadership, coaching, and quality oversight to Process Architects working across transformation workstreams.
- Connect designs across motions, identifying overlaps, gaps, conflicts, and dependencies early, and ensuring the overall GTM operating model remains coherent.
- Lead senior cross-functional design discussions and ensure process architecture recommendations brought to the Design Authority are clear, high-quality, and decision-ready.
- Partner closely with colleagues across GTM-Effectiveness, Rev Ops, Sales, IT and other functions.
- Reports to: Program Director, Global Model Office (GMO)
- Key partnerships: Process Architects, Process Owners/GPOs, Product Managers/Product Owners, Business Analysts, Solution Architects, Change & Adoption Leads, Program/Project Managers, the GTM Design Authority, IT, GTM-E Rev Tech, Rev Ops, Sales, and other business functions.
- Reports to: Program Director, Global Model Office (GMO)
- Key partnerships: Process Architects, Process Owners/GPOs, Product Managers/Product Owners, Business Analysts, Solution Architects, Change & Adoption Leads, Program/Project Managers, the GTM Design Authority, IT, GTM-E Rev Tech, Rev Ops, Sales, and other business functions.
- Reports to: Program Director, Global Model Office (GMO)
- Key partnerships: Process Architects, Process Owners/GPOs, Product Managers/Product Owners, Business Analysts, Solution Architects, Change & Adoption Leads, Program/Project Managers, the GTM Design Authority, IT, GTM-E Rev Tech, Rev Ops, Sales, and other business functions.
Must-have
- Significant experience leading business process architecture and future-state operating-model design within complex enterprise transformations.
- Strong systems thinking and demonstrated ability to connect processes and capabilities across organizational or functional boundaries.
- Strong knowledge of GTM/commercial processes and credibility with senior business stakeholders.
- Proven ability to facilitate complex cross-functional design decisions and influence without formal authority.
- Experience establishing process architecture methods, standards, and quality practices, and guiding other process/transformation practitioners; people leadership experience is desirable.
- Ability to lead through ambiguity and communicate complex concepts clearly to senior audiences.
- Experience operating within or alongside a formal Design Authority or similar governance model.
- Relevant revenue-technology ecosystem experience (Salesforce, Zuora, CPQ, or similar).
- Process/architecture certifications (BPM, Lean Six Sigma).
- Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
- Comprehensive health, dental and vision coverage
- 401(k) retirement match (100% matching up to 4%)
- 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
- 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
- 5 days paid yearly to volunteer (through Sage Foundation)
- $5,250 tuition reimbursement per calendar year starting 6 months after hire date
- Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
- Library of on demand career development options and ongoing training offerings
- Who is Sage: https://www.sage.com/en-us/company/about-sage/
- Life at Sage: https://www.sage.com/en-us/company/careers/
- Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be
- How we make a difference: https://www.sage.com/en-us/company/sage-foundation/
- Sage Business Cloud - SaaS for Every Business: https://www.sage.com/en-us/products/
More about this job
Responsibilities
Lead cross-workstream process architecture for Sage’s go-to-market transformation, establishing methods, standards, and quality practices that support a coherent global operating model. Connect process designs across business motions, guide architects, and lead senior design discussions to resolve dependencies and prepare recommendations for the Design Authority.
Requirements
Requires significant experience leading business process architecture and future-state operating-model design in complex enterprise transformations, along with strong systems thinking and knowledge of go-to-market or commercial processes. Candidates should be able to influence senior stakeholders, facilitate cross-functional decisions, establish architecture standards, and lead through ambiguity; experience with formal design governance, revenue technology, or process certifications is preferred.
Skills
- Business Process Architecture
- Operating-Model Design
- Systems Thinking
- Go-to-Market Processes
- Cross-Functional Leadership
- Process Standardization
- Process Architecture Methodology
- Quality Management
- Impact Assessment
- Stakeholder Management
- Design Governance
- Facilitation
- Coaching
- Change Management
- Salesforce
- Zuora
Benefits
- Competitive Salary
- Health Insurance
- Dental Insurance
- Vision Coverage
- 401(k) Retirement Match
- Paid Time Off
- Paid Parental Leave
- Paid Volunteer Time
- Tuition Reimbursement
- Wellness Credit
- Fitness Reimbursement
- Career Development
- Ongoing Training
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Consulting
- Technology
- Sales
Keywords
- Business Process Architecture
- Go-to-Market Transformation
- Global Operating Model
- Process Architecture Methodology
- Process Standards
- Quality Practices
- Impact Assessment
- Process Standardization
- Regional Variation
- Systems Thinking
- Cross-Functional Design
- Design Authority
- Governance
- Process Architects
- Process Owners
- Revenue Operations
- Sales
- Information Technology
- Revenue Technology
- Salesforce
- Zuora
- Configure, Price, Quote (CPQ)
- Lean Six Sigma
- Change and Adoption
- Future-State Design