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Billing Coordinator
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GOAPRDJP000001039 – Administrative Assistant – Intermediate
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GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
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GOAPRDJP000001040 – Administrative Assistant – Intermediate
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Comox, BC
- Full-time
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Early Talent Acquisition Coordinator (12 months)
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Vancouver, BC · Greater Vancouver, BC
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SAIT

First-Year Experience Coordinator

Calgary, AB, Canada

Salary range: $64,994.80 - $70,838.30.

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Job details

Pay: Salary range: $64,994.80 - $70,838.30.
Experience: 3-5 years of experience in student programming or event management
Posting language: English
Posted: Sep 28, 2026

Original job description

SAIT’s Student Services department unlocks learner potential within a vibrant campus culture. Join a team driven by student success, offering holistic services from academic support and counselling to financial advising and social engagement.

The Opportunity

Job classification: A5068 - Information Officer II

# of positions: 2

Salary range: $64,994.80 - $70,838.30. Placement within the range is typically based upon a review of skills, experience, and internal equity.

Hours per week: 36.25

Paid leave: 3 weeks vacation per year

Deadline to apply: 4:00PM, October 9, 2026

SAIT’s Student Services team is excited to welcome a First-Year Experience Coordinator to play a key role in shaping how students begin their journey at SAIT. Reporting to the Team Lead, First Year Experience, this position leads the planning, coordination, and continuous enhancement of student transition, onboarding, and engagement initiatives across multiple intakes and campuses.

This is a dynamic, student-focused role that combines program management, partner collaboration, and event delivery to create meaningful opportunities for connection, belonging, and success. Working with a high degree of autonomy, the Coordinator leads complex initiatives involving hundreds of students, multiple campus partners, and a blend of in-person, online, and hybrid experiences.

Through strategic planning, strong relationship-building, and data-informed decision-making, the incumbent helps deliver a consistent, high-quality student experience while driving continuous improvements that support student engagement, transition, and persistence.

\nHow you'll contribute

Coordinate and deliver New Student Orientation and first-year experience programs, including in-person and virtual events.
Lead event planning and logistics, including scheduling, facilities, technology, catering, signage, and on-site operations.
Support and oversee student volunteer programs, including recruitment, training, scheduling, supervision, recognition, and engagement.
Manage volunteer tracking systems and analyze participation data to enhance volunteer experiences and leadership development opportunities.
Coordinate peer mentorship and student transition initiatives, including participant recruitment, program delivery, and ongoing support.
Build and maintain strong partnerships with academic schools, Student Services, Marketing, the Registrar's Office, and other campus partners.
Develop and deliver clear communications to students, volunteers, and campus partners.
Lead meetings with partners, establish project timelines, and coordinate cross-functional onboarding and engagement initiatives.
Collect, analyze, and report on program participation, feedback, and outcomes to support continuous improvement.
Identify and implement process enhancements that improve operational efficiency and the student experience.
Ensure accurate documentation, data integrity, and compliance with institutional policies and procedures.
Lead the development, administration, and evaluation of the Peer Mentorship Program, including outreach, training, engagement strategies, and impact assessment.

What you bring

Bachelor’s degree in Communications, Education, Human Services, or a related field.
3-5 years of experience in student programming or event management
Experience coordinating events, orientations, onboarding, or student transition programs.
Strong organizational, project management, and time management skills, with the ability to manage multiple priorities and deadlines.
Excellent written and verbal communication skills.
Proven ability to build collaborative relationships with diverse campus and community partners.
Student-focused approach with a strong commitment to customer service and creating positive student experiences.
Ability to thrive in a fast-paced environment and effectively manage competing priorities during peak activity periods.
Demonstrated commitment to equity, diversity, inclusion, accessibility, and student success.

We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is, and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed, and you will hear from us either way.

Together, we build bold futures

At SAIT, we equip you with the resources you need to shape bold futures for yourself and our communities. We offer a comprehensive package including:

Generous time off to pursue other passions and support your wellbeing

SAIT paid premiums for medical, dental, and vision benefits so you, and your family, are well supported

Benefits supporting mental health and access to Greenshield + for virtual therapy at a reduced rate

Access to a Health Spending or Taxable Spending Account

Professional development opportunities through our Free Seat Program, tuition support, access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses

Defined Benefit pension through LAPP to help you retire with confidence

Excellent dining options on campus

Free access to our fitness facilities and group fitness classes

And the perks keep on coming!

About SAIT

At SAIT, we’re building bold futures. We’re a community of tenacious problem-solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters.

Named one of Alberta’s Top Employers, we’re driven by a desire to create an impact in our community. If you’re looking for a place where purpose meets possibility, you’ve found it here.

We’re committed to community and belonging 

Community and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.    

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More about this job

Responsibilities

The First-Year Experience Coordinator leads the planning, coordination, and enhancement of student transition, onboarding, and engagement initiatives. This role involves managing volunteer programs, coordinating events, and collaborating with campus partners to foster a supportive student environment.

Requirements

Candidates must hold a bachelor's degree in Communications, Education, Human Services, or a related field. Applicants are required to have 3-5 years of experience in student programming or event management.

Skills

Event management
Project management
Student engagement
Relationship building
Data analysis
Communication
Volunteer coordination
Strategic planning
Peer mentorship
Onboarding
Customer service
Time management
Collaboration
Process improvement
Documentation

Benefits

Medical insurance
Dental insurance
Vision insurance
Mental health support
Virtual therapy
Health spending account
Taxable spending account
Professional development
Tuition support
Defined benefit pension
Fitness facilities access
Paid vacation

Visa sponsorship

Not detected in the job text

Keywords

Student Services
First-Year Experience
Event Planning
Onboarding
Volunteer Management
Peer Mentorship
Project Management
Data-informed Decision Making
Student Engagement
Higher Education
Relationship Building
Cross-functional Collaboration
Process Enhancement
Orientation
Student Success
Equity
Diversity
Inclusion
Accessibility
Campus Operations

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