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Customer Support Associate (PS)
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Our Play It Forward program provides volunteer hours for our people each year
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SAIT

Study Abroad Coordinator

Calgary, AB, Canada

Salary range: $74,137.05 - $80,998.45. · Temporary

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Job details

Pay: Salary range: $74,137.05 - $80,998.45.
Job type: Temporary
Experience: 3-5 years of experience in a post-secondary environment.
Posting language: English
Posted: Oct 16, 2026

Original job description

The Corporate Development, Applied Research and International (CDARI) division is home to SAIT’s continuing education and corporate training offerings, industry applied research services, internal business intelligence department and our centre for international learners. Join a vibrant team focused on service, opportunity and connection.

The Opportunity

Job classification: A5068 - Information Officer II

Salary range: $74,137.05 - $80,998.45. Placement within the range is typically based upon a review of skills, experience, and internal equity.

Hours per week: 36.25

Paid leave: 3 weeks vacation per year

Position End Date: January 6, 2028

Deadline to apply: 4:00PM, November 10, 2026

This role provides administrative, logistical, and program coordination support for SAIT’s Study Abroad initiatives, including inbound and outbound student exchanges, Global Education Network (GEN) programs, international delegations, and Study Canada mobility opportunities. Working closely with students, faculty, partner institutions, and external stakeholders, the position ensures the successful planning, promotion, delivery, and evaluation of global learning experiences while supporting student safety, engagement, and program growth.

\nHow you'll contribute

Student Exchange Programs

Coordinate inbound and outbound semester exchange programs with partner institutions.
Ensure exchange agreements are maximized and exchange opportunities are effectively managed.
Support exchange logistics including admissions, course mapping, orientations, and student onboarding.
Deliver pre-departure and re-entry programming for outbound students.
Provide ongoing support to students before, during, and after their exchange experience.
Train and support students, staff, and faculty participating in exchange and international mobility programs.

International Delegations & Global Programs

Coordinate and host international visitors and partner delegations.
Manage logistics including accommodations, transportation, cultural activities, schedules, and gifts.
Support the delivery of Global Education Network (GEN) initiatives, including short-term programs, professional development opportunities, and inbound educational experiences.
Act as a key liaison between SAIT stakeholders and international partners.

Study Canada Mobility Programs

Support faculty and staff in developing and implementing Study Canada initiatives.
Guide stakeholders through program approval and risk management processes.
Monitor and mitigate risks associated with student travel and mobility activities.
Serve as the primary contact during travel-related incidents or emergencies.

Program Administration, Reporting & Evaluation

Maintain accurate records of all inbound and outbound mobility participants and activities.
Manage and update student mobility software and databases.
Track participation, satisfaction, and program performance metrics.
Prepare reports and provide data to support program planning and continuous improvement.

Communications & Promotion

Promote Study Abroad opportunities through information sessions, events, presentations, and outreach activities.
Update web and internal communication channels with current program information.
Collaborate with marketing and communications teams to develop promotional materials.
Build and maintain strong relationships with internal and external stakeholders.
Work collaboratively with the Study Abroad Project Manager and International Centre team to support strategic objectives.

What you bring

Education & Experience

Undergraduate degree required; graduate degree considered an asset.
Minimum three years of experience coordinating programs, projects, or events with multiple stakeholders.
Experience working within established budgets and managing competing priorities and deadlines.
Knowledge of international education, student mobility, or partnership development.
First-hand study abroad, international exchange, or international travel experience is highly desirable.

Preferred

3-5 years of experience in a post-secondary environment.
Experience supporting student mobility, international education, or global learning initiatives.

Skills & Competencies

Strong project coordination and organizational skills.
Excellent interpersonal, presentation, and communication abilities.
Demonstrated ability to build relationships with students, faculty, and external partners.
Strong intercultural awareness and communication skills.
Experience using Microsoft Office and database management systems.
Ability to work independently while managing multiple priorities.
Strong problem-solving skills and ability to remain calm in high-pressure situations.
Flexibility to support occasional evening and weekend programming.

We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is, and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed, and you will hear from us either way.

Together, we build bold futures

At SAIT, we equip you with the resources you need to shape bold futures for yourself and our communities. We offer a comprehensive package including:

Generous time off to pursue other passions and support your wellbeing

SAIT paid premiums for medical, dental, and vision benefits so you, and your family, are well supported

Benefits supporting mental health and access to Greenshield + for virtual therapy at a reduced rate

Access to a Health Spending or Taxable Spending Account

Professional development opportunities through our Free Seat Program, tuition support, access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses

Defined Benefit pension through LAPP to help you retire with confidence

Excellent dining options on campus

Free access to our fitness facilities and group fitness classes

And the perks keep on coming!

About SAIT

At SAIT, we’re building bold futures. We’re a community of tenacious problem-solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters.

Named one of Alberta’s Top Employers, we’re driven by a desire to create an impact in our community. If you’re looking for a place where purpose meets possibility, you’ve found it here.

We’re committed to community and belonging 

Community and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.  

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More about this job

Responsibilities

Coordinate inbound and outbound student exchanges, international delegations, Global Education Network programs, and Study Canada mobility initiatives, including logistics, student support, risk management, and partner relations. Maintain mobility records and databases, evaluate program performance, and promote study abroad opportunities through communications, events, and outreach.

Requirements

An undergraduate degree and at least three years of experience coordinating programs, projects, or events with multiple stakeholders are required; a graduate degree is an asset. Candidates should bring knowledge of international education or student mobility, strong coordination and communication skills, database experience, and the ability to manage competing priorities; study abroad experience and three to five years in post-secondary education are preferred.

Skills

Project Coordination
Program Administration
Event Coordination
Organizational Skills
Interpersonal Communication
Presentation Skills
Relationship Building
Intercultural Communication
Database Management
Microsoft Office
Risk Management
Problem-Solving
Stakeholder Management
Reporting and Evaluation
Student Mobility Coordination
Crisis Response

Benefits

Paid Vacation
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Support
Health Spending Account
Taxable Spending Account
Professional Development
Tuition Support
Defined Benefit Pension
Free Dining Options
Fitness Facilities Access
Group Fitness Classes

Visa sponsorship

Not detected in the job text

Keywords

Study Abroad
Student Exchange
International Education
Student Mobility
Global Education Network
Study Canada
Program Coordination
Project Coordination
Event Coordination
International Delegations
Partner Institutions
Admissions
Course Mapping
Student Onboarding
Pre-Departure Programming
Re-Entry Programming
Risk Management
Travel Safety
Emergency Response
Program Administration
Database Management
Microsoft Office
Participation Metrics
Program Evaluation
Stakeholder Relations
Intercultural Communication
Promotional Materials
Budget Management

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