We are currently looking for a Lead Pharmacy Technician to join our Home Delivery Operations team.
We are seeking someone who enjoys working collaboratively, supporting others, and contributing to a positive environment where people feel respected, supported, and motivated to deliver excellent work.
At our organization, teamwork, integrity, and respect are core values. Our goal is simple: to maintain a work environment where everyone performs at their best, feels supported, and can grow within a collaborative and professional setting.
This is a fully on-site position in order to foster collaboration and daily support among team members.
Responsibilities
- Work closely with the manager and operations coordinator on daily operations and team coordination
- Guide, support, and mentor team members on a daily basis
- Provide professional, compassionate, and patient-centered service, and share best practices with the team
- Ensure high-quality data entry and documentation
- Participate in employee onboarding, training, and development
- Act as a resource person for the team and help maintain a positive and collaborative work environment
- Actively contribute to the implementation of new operational tools and systems (e.g., PTMS, new processes, workflows, etc.)
- Participate in the development and facilitation of workshops, training sessions, and team meetings
- Contribute to maintaining quality standards and operational best practices
Qualifications
- Demonstrate integrity, professionalism, and respect at all times
- Positive and collaborative mindset
- Comfortable supporting, training, and guiding others
- Strong communication and teamwork skills
- Good organizational skills and ability to manage multiple priorities
- Strong attention to detail and quality
- Ability to thrive in a fast-paced, dynamic environment and adapt to change
- Experience in pharmacy, healthcare, logistics, customer service, or operations is considered an asset
- Leadership or training experience is considered an asset
What We Are Looking For
We are looking for someone who leads by example, treats others with respect, and contributes to a positive and professional culture. Someone who enjoys seeing others succeed, is present to support their team, and understands that a strong work environment makes all the difference.
Ultimately, our goal is simple: to do our work well, support each other, and continue building a strong team that people are proud to be a part of.