Hiring: Medical Clinic Manager
Location: Scarborough, Ontario
Position Type: Part-Time
Pay: $19.00 per hour
Schedule: Tuesday, Wednesday, Thursday and Saturday, 10:00 AM – 3:00 PM
Hours: 20 hours per week
About the Position
We are seeking an experienced, organized and dependable Medical Clinic Manager to oversee the daily operations of our medical clinic in Scarborough. The ideal candidate must have extensive experience in medical office administration and clinic management, with the ability to independently coordinate clinic operations, supervise administrative staff and ensure patients receive efficient, professional service.
This is a hands-on management role that requires strong organizational, communication and problem-solving skills, as well as the ability to work closely with the clinic owner and physician.
Key Responsibilities
- Oversee the day-to-day operations of the medical clinic and ensure all services run smoothly and efficiently.
- Report directly to the clinic owner/physician regarding clinic operations, outstanding issues, staffing needs and overall performance.
- Supervise and oversee the work of the medical secretary, ensuring assigned tasks are completed accurately and on time.
- Monitor patient bookings, appointment scheduling, follow-ups and referral coordination to ensure patients are being appropriately scheduled.
- Manage patient flow and help minimize delays, scheduling conflicts and administrative issues.
- Respond to patient inquiries, concerns and requests in a professional and timely manner.
- Ensure incoming referrals, patient communications, medical documentation and administrative tasks are handled appropriately.
- Identify operational issues, resolve day-to-day problems and bring matters requiring the owner's attention forward.
- Coordinate clinic services, staff responsibilities and daily workflows to maintain an organized and professional environment.
- Maintain patient confidentiality and ensure clinic procedures comply with applicable privacy requirements.
- Assist the clinic owner with additional administrative and operational responsibilities as required.
Required Qualifications
- Extensive previous experience managing a medical clinic or medical office.
- Strong understanding of medical office administration, patient scheduling, referrals and clinic workflows.
- Previous experience supervising medical secretaries or administrative staff.
- Excellent organizational, multitasking and problem-solving abilities.
- Ability to work independently, take initiative and manage competing priorities.
- Excellent verbal and written English communication skills.
- Professional, reliable and comfortable communicating with physicians, staff and patients.
- Legally authorized to work in Canada.
- Able to reliably commute to the clinic in Scarborough for all scheduled shifts.
Preferred Qualifications
- Experience working in a physician-led medical clinic or specialist practice.
- Familiarity with electronic medical records (EMR), medical billing workflows and referral management.
- Experience coordinating multiple medical services and maintaining efficient patient flow.
How to Apply
Interested candidates should submit their résumé outlining their previous medical clinic management experience, relevant administrative responsibilities and availability.
Apply only if you have substantial hands-on experience in medical clinic management. Candidates with experience limited to general reception or customer service may not be suitable for this position.
We look forward to hearing from qualified candidates.
