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Added 8 mins ago
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Sanya’k̓ula

Clerk Receptionist

Kelowna, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 3, 2026

Original job description

Kelowna, Canada

Temporary,Full-Time

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Program

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Category

Clerical/Secretarial Administrative/Administrative Resource Team

Requisition number

206024E

Date posted

10/28/2026

Job Summary

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Clerical Supervisor, Cancer Centre, the Clerk Receptionist performs a variety of clerical and reception functions including greeting and re-directing patients and visitors to the Centre, preparing patient appointment packages, performing data entry of patient demographic information and receiving and re-directing patient information and other relevant information to a variety of areas.

Duties/Accountabilities

Performs a variety of reception duties including receiving patients and visitors, answering inquiries and giving directions, assisting patients and other visitors including directing patients to other areas within the centre.
Operates a variety of office equipment such as desktop computer, photocopier, fax machine, multi-line telephone, and thermal printers
Enters patient information into electronic health record information such as name, address, date of birth and contact information and notifies requestor by phone or fax.
Maintains and processes incoming requests from patients or other departments according to department procedure by collecting information pertinent to the patient appointment , attaching outside reports to the clinical record, ensuring reports/ are available electronically for providers and clinicians
Schedules patient appointments for diagnostic procedures or treatments
Prepares new patient and follow up form packages for presentation to patients arriving for their procedures.
Receives and re-directs mail/courier and other deliveries to areas within the centre.
Takes minutes or notes such as at departmental meetings and transcribes as required
Participates in continuous quality improvement activities by performing duties such as providing input/feedback to supervisor on processes and opportunities for process improvement.
Performs other related duties as assigned.

Qualifications

Education, Training and Experience

Grade 12, plus one year of recent related experience or an equivalent combination of education, training and experience.

Skills And Abilities

Ability to keyboard at 45 w.p.m.
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Physical ability to carry out the duties of the position.
Ability to organize work.
Ability to operate related equipment.

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Internal job portal

Current employees must apply through the internal job portal (link is external) .

If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

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PHSA’s values and Coast Salish Teachings

PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.

Learn more about PHSA’s values and teachings

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Learn about new career opportunities

Be the first to know about new jobs at PHSA with recent postings sent straight to you!

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Job Categories

Call Taker / DispatcherClerical/Secretarial Administrative/Administrative Resource TeamCommunicationsCommunity Health ServicesData AnalyticsDentalDentistryFinance / PayrollHealth Information ManagementHuman Resources/ OH&S / EducationIndigenous HealthInformation TechnologyLab PathologyLegal, Privacy, and RiskManagementMedical ImagingMedical LeadershipMedical Staff - OtherMental HealthMental Health Support ServicesMolecular Imaging and TherapyNew Grad NurseNursing/Licensed Practical NurseNutritionOperations & Strategy ManagementParamedicPatient Care Support ServicesPharmacyPhysiciansProject ManagementPsychiatryPsychologyQuality and SafetyRadiation TherapyResearchRespiratory TherapyRespiratory Therapy Social WorkSonographySupply Chain/Purchasing/LogisticsSupport ServicesTherapy ServicesTrades

Call Taker / Dispatcher

Clerical/Secretarial Administrative/Administrative Resource Team

Communications

Community Health Services

Data Analytics

Dental

Dentistry

Finance / Payroll

Health Information Management

Human Resources/ OH&S / Education

Indigenous Health

Information Technology

Lab Pathology

Legal, Privacy, and Risk

Management

Medical Imaging

Medical Leadership

Medical Staff - Other

Mental Health

Mental Health Support Services

Molecular Imaging and Therapy

New Grad Nurse

Nursing/Licensed Practical Nurse

Nutrition

Operations & Strategy Management

Paramedic

Patient Care Support Services

Pharmacy

Physicians

Project Management

Psychiatry

Psychology

Quality and Safety

Radiation Therapy

Research

Respiratory Therapy

Respiratory Therapy

Social Work

Sonography

Supply Chain/Purchasing/Logistics

Support Services

Therapy Services

Trades

Select the job categories you want to be notified for. You can optionally select one or more locations as well to limit the alerts you receive to jobs in those locations.

Locations

AbbotsfordBurnabyCampbell RiverChilliwackCoquitlamCourtenayCranbrookDawson CreekDuncanFernieFort St. JohnHopeKamloopsKelownaLadnerLangleyMaple RidgeMissionNanaimoNelsonNew WestminsterNorth VancouverNorthern BcOliverParksvillePembertonPentictonPort CoquitlalmPort CoquitlamPort MoodyPowell RiverPrince GeorgeRichmondSaanichtonSalmon ArmSecheltSquamishSurreyVancouverVernonVictoriaWhistlerWhite Rock

Abbotsford

Burnaby

Campbell River

Chilliwack

Coquitlam

Courtenay

Cranbrook

Dawson Creek

Duncan

Fernie

Fort St. John

Hope

Kamloops

Kelowna

Ladner

Langley

Maple Ridge

Mission

Nanaimo

Nelson

New Westminster

Northern Bc

North Vancouver

Oliver

Parksville

Pemberton

Penticton

Port Coquitlalm

Port Coquitlam

Port Moody

Powell River

Prince George

Richmond

Saanichton

Salmon Arm

Sechelt

Squamish

Surrey

Vancouver

Vernon

Victoria

Whistler

White Rock

Your personal information is collected, used, and disclosed only for the purposes of delivering updates to you about career opportunities. Provincial Health Services Authority collects your information as authorized under section 26 (c) of the British Columbia Freedom of Information and Protection of Privacy Act (FIPPA). By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from PHSA. You may unsubscribe at any time.

I accept terms of service

Current employees must apply through the internal job portal (link is external) .

If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.

Apply About employer

More about this job

Responsibilities

Welcomes and directs patients and visitors, answers inquiries, schedules appointments, and prepares patient appointment packages. Enters and processes patient information and clinical documents, handles deliveries, takes meeting notes, and contributes feedback to quality improvement.

Requirements

Requires Grade 12 and one year of recent related experience, or an equivalent combination of education, training, and experience. Candidates must be able to keyboard at 45 words per minute, communicate effectively, organize work, operate related equipment, and carry out the position's physical duties.

Skills

Reception
Patient Service
Appointment Scheduling
Data Entry
Electronic Health Records
Verbal Communication
Written Communication
Organization
Keyboarding
Office Equipment Operation
Minute Taking
Records Processing
Mail And Courier Handling
Quality Improvement

Visa sponsorship

Not detected in the job text

Keywords

Cancer Centre
Clerical Support
Reception
Patient Services
Patient Appointments
Appointment Scheduling
Diagnostic Procedures
Treatments
Patient Demographics
Electronic Health Records
Data Entry
Clinical Records
Outside Reports
Appointment Packages
Desktop Computer
Photocopier
Fax Machine
Multi-Line Telephone
Thermal Printer
Mail Handling
Courier Handling
Meeting Minutes
Transcription
Quality Improvement
Keyboarding

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