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Added 25 mins ago
BT
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Sanya’k̓ula

Clinical Informatics Analyst, Nurse

Nanaimo, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Nanaimo, Canada

Temporary,Full-Time

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Program

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Category

Nursing/Licensed Practical Nurse

Requisition number

205339E

Date posted

10/08/2026

Job Summary

In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Clinical Informatics transforms health care by designing, implementing, and evaluating information and communication systems to improve patient care, enhance access to care, advance individual and population health outcomes, and strengthen the clinician-patient relationship.

The Clinical Informatics Analyst (CIA) reports to the Manager and identifies and articulates gaps between current and future state clinical business processes, and participates in ongoing reviews and revisions of clinical content within clinical applications to automate and enhance patient/client information, clinical documentation and to reflect best practice. To advance clinical and operational workflow and processes in order to achieve desired clinical transformation and improve clinical outcomes, the role supports all phases of the clinical information system design life cycle, including the development, implementation and optimization of the system.

The CIA carries out program evaluation and quality improvement for clinical information systems by gathering and analyzing utilization patterns, statistics, PSLS reports and change requests and applies their knowledge of how patients/clients, resources and information flow through the health system. The role provides orientation, guidance, and collegial information and/or demonstration to users and collaborates with Clinical Informatics Specialists (CISs), multi-disciplinary care teams, practice leaders, and other vested parties to achieve the successful delivery of clinical information systems.

Duties/Accountabilities

Applies working level knowledge of clinical concepts, clinical workflow, clinical care processes, technologies and methods for workflow analysis and formal data-gathering techniques to document requirements to inform the design, system prototype and build, and implementation of clinical information systems and applications. Keeps abreast of developments in clinical information solutions and clinical informatics.
Identifies and articulates gaps between current and future state clinical workflow processes. Participates in ongoing reviews and revisions of clinical content within clinical applications to identify clinical and operational requirements.
Gathers and analyzes utilization patterns, statistics, PSLS reports and change requests to evaluate and identify quality improvement opportunities for clinical information systems.
Participates and supports enterprise and localized clinical and operational workflow process review sessions. Reviews and utilizes findings/data to identify and frame guiding questions, using audience-appropriate communication and language.
In collaboration with CISs and with input from leaders and end users, suggests new or redesign of processes/workflows based on system deficiencies and future state enhancements.
Supports the design, implementation and adoption of clinical program-specific workflows such as, perioperative, medical-surgical, ambulatory and solution functionality, based on knowledge and expertise. Supports CISs in conducting system design validation sessions and workshops with end users. Makes recommendations for improvements based on user feedback.
Assists users during the development, implementation and optimization phases by troubleshooting straightforward clinical system software problems and investigating alternative solutions, escalating as required. Provides end-user support during implementation and post go-live as assigned.
Assists clinicians, managers, physicians, clerical staff and others in identifying opportunities for improvement in information management by linking system users with vendors to improve access to information.
Provides orientation, guidance, and collegial information or demonstration of clinical information systems to end users, leaders and other vested parties to support design methods and processes, in collaboration with the CISs.
Contributes to business plan, project charter, and objective development. Informs and provides input and measureable timelines for assigned tasks. Executes assigned clinical deliverables within project plans, tracks and reports on implementation timelines, updates status reports, and identifies risks and/or concerns as required.
Engages with working groups/subject matter experts within Health Authorities, through work analysis, to complete assigned project tasks in a timely manner. Looks for improvement opportunities.
Supports tailoring enterprise strategies for localization at site level.
Logs incident tickets, analyzes information in the tickets for completeness and coordinates issue tracking and regular follow-ups.
Performs other duties as required.

Qualifications

Education, Training and Experience

Current practicing registration as a RN or RPN with the British Columbia College of Nurses & Midwives (BCCNM).
Two (2) years’ recent related direct patient care/front line experience including one (1) year of experiencing using clinical information systems or an equivalent combination of education, training and experience.
May require the use of a vehicle for which mileage is reimbursed in accordance with the current Collective Agreement.
May be required to travel, work different shift hours and weekends/STATs in accordance with the current Collective Agreement.

Skills And Abilities

Demonstrated ability to apply basic clinical concepts, clinical care processes, technologies and workflow methods for purposes of analysis, design, development, implementation and enhancements of clinical information systems and applications.
Demonstrated understanding of health care delivery, from a patient to healthcare practitioner relationship, clinician-to-clinician relationship, and from health system operations perspective.
Demonstrated understanding of how patients/clients, resources and information flow through the health system
Demonstrated knowledge regarding clinical practice trends and information systems.
Working knowledge of systems analysis and design techniques.
Demonstrated knowledge of change management and project management practices, methodologies and principles.
Demonstrated interpersonal, presentation, oral and written communication skills.
Demonstrated strong organizational and time management skills.
Demonstrated knowledge and practice in effective problem-solving techniques.
Demonstrated ability to establish and maintain effective working relationships.
Demonstrated ability to work independently or as part of a team.
Physical ability to perform the duties of the position.

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Internal job portal

Current employees must apply through the internal job portal (link is external) .

If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

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PHSA’s values and Coast Salish Teachings

PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.

Learn more about PHSA’s values and teachings

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Job Categories

Call Taker / DispatcherClerical/Secretarial Administrative/Administrative Resource TeamCommunicationsCommunity Health ServicesData AnalyticsDentalDentistryFinance / PayrollHealth Information ManagementHuman Resources/ OH&S / EducationIndigenous HealthInformation TechnologyLab PathologyLegal, Privacy, and RiskManagementMedical ImagingMedical LeadershipMedical Staff - OtherMental HealthMental Health Support ServicesMolecular Imaging and TherapyNew Grad NurseNursing/Licensed Practical NurseNutritionOperations & Strategy ManagementParamedicPatient Care Support ServicesPharmacyPhysiciansProject ManagementPsychiatryPsychologyQuality and SafetyRadiation TherapyResearchRespiratory TherapyRespiratory Therapy Social WorkSonographySupply Chain/Purchasing/LogisticsSupport ServicesTherapy ServicesTrades

Call Taker / Dispatcher

Clerical/Secretarial Administrative/Administrative Resource Team

Communications

Community Health Services

Data Analytics

Dental

Dentistry

Finance / Payroll

Health Information Management

Human Resources/ OH&S / Education

Indigenous Health

Information Technology

Lab Pathology

Legal, Privacy, and Risk

Management

Medical Imaging

Medical Leadership

Medical Staff - Other

Mental Health

Mental Health Support Services

Molecular Imaging and Therapy

New Grad Nurse

Nursing/Licensed Practical Nurse

Nutrition

Operations & Strategy Management

Paramedic

Patient Care Support Services

Pharmacy

Physicians

Project Management

Psychiatry

Psychology

Quality and Safety

Radiation Therapy

Research

Respiratory Therapy

Respiratory Therapy

Social Work

Sonography

Supply Chain/Purchasing/Logistics

Support Services

Therapy Services

Trades

Select the job categories you want to be notified for. You can optionally select one or more locations as well to limit the alerts you receive to jobs in those locations.

Locations

AbbotsfordBurnabyCampbell RiverChilliwackCoquitlamCourtenayCranbrookDawson CreekDuncanFernieFort St. JohnHopeKamloopsKelownaLadnerLangleyMaple RidgeMissionNanaimoNelsonNew WestminsterNorth VancouverNorthern BcOliverParksvillePembertonPentictonPort CoquitlalmPort CoquitlamPort MoodyPowell RiverPrince GeorgeRichmondSaanichtonSalmon ArmSecheltSquamishSurreyVancouverVernonVictoriaWhistlerWhite Rock

Abbotsford

Burnaby

Campbell River

Chilliwack

Coquitlam

Courtenay

Cranbrook

Dawson Creek

Duncan

Fernie

Fort St. John

Hope

Kamloops

Kelowna

Ladner

Langley

Maple Ridge

Mission

Nanaimo

Nelson

New Westminster

Northern Bc

North Vancouver

Oliver

Parksville

Pemberton

Penticton

Port Coquitlalm

Port Coquitlam

Port Moody

Powell River

Prince George

Richmond

Saanichton

Salmon Arm

Sechelt

Squamish

Surrey

Vancouver

Vernon

Victoria

Whistler

White Rock

Your personal information is collected, used, and disclosed only for the purposes of delivering updates to you about career opportunities. Provincial Health Services Authority collects your information as authorized under section 26 (c) of the British Columbia Freedom of Information and Protection of Privacy Act (FIPPA). By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from PHSA. You may unsubscribe at any time.

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Current employees must apply through the internal job portal (link is external) .

If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.

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More about this job

Responsibilities

Analyzes clinical workflows and information-system use to identify gaps, document requirements, and support the design, implementation, and optimization of clinical applications. Collaborates with clinical teams and informatics specialists, supports end users, evaluates improvement opportunities, and tracks assigned project deliverables and issues.

Requirements

Requires current RN or RPN registration with the British Columbia College of Nurses & Midwives and two years of recent direct patient-care experience, including one year using clinical information systems, or an equivalent combination of education, training, and experience. Candidates should have knowledge of clinical workflows, health-system operations, systems analysis, change and project management, and strong communication, organizational, and problem-solving abilities.

Skills

Clinical Workflow Analysis
Clinical Informatics
Clinical Information Systems
Workflow Design
Requirements Gathering
Data Analysis
Quality Improvement
Change Management
Project Management
Troubleshooting
End-User Support
Clinical Documentation
Systems Analysis and Design
Communication
Problem-Solving
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Clinical Informatics
Clinical Information Systems
Clinical Workflow
Workflow Analysis
Clinical Documentation
Requirements Gathering
System Design
System Prototyping
System Implementation
System Optimization
Utilization Analysis
Quality Improvement
Program Evaluation
Change Requests
PSLS Reports
Change Management
Project Management
Systems Analysis
End-User Support
Troubleshooting
Clinical Practice
Perioperative Care
Medical-Surgical Care
Ambulatory Care
BCCNM Registration
RN
RPN

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