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Added 12 mins ago
IM
Workforce Initiatives Coordinator
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- Full-time
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Sanya’k̓ula

Community Resource Connector C&W

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Vancouver, Canada

Temporary,Full-Time

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Program

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Category

Support Services

Requisition number

206590E

Date posted

11/09/2026

Job Summary

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Within the context of a biopsychosocial framework, the Community Resource Connector works under the general direction of the Program Manager as part of a multidisciplinary mental health and substance use team to provide a defined range of mental health and substance use services to perinatal individuals. The Community Resource Connector carries out support services who are pregnant or parenting who have been referred to BC Women’s Hospital’s Mental Health & Substance Use Programs and Initiatives. The Community Resource Connector role focuses on supporting pregnant and post-partum people who struggle with mental health and/or substance use challenges in the transition both to and from community using a harm reduction and trauma- informed approach. The Community Resource Connector will also assist clients to navigate through various systems (housing, health agencies, social assistance) and create linkages to other community resources.

This position arranges, plans, escorts, and accompanies, as necessary through program clinical requirements, clients on appointments, errands, and other activities. The Community Resource Connector assists in referrals for resources and services, connecting patients to appropriate supports off-site as well as bringing appropriate services to the site as needed. The Community Resource Connector will perform a variety of general clerical duties, support research activities, attend meetings and participate in patient care planning and coordination, as a member of the multidisciplinary team.

Duties/Accountabilities

Identifies appropriate community services and participates in establishing relationships and connections to these services with patients. Assists in developing individual care plans with interdisciplinary team. Supports information gathering to assist in appropriate triaging of referrals.
Arranges, plans, escorts, and accompanies, as necessary through program clinical requirements, designated/marginalized individuals on medical appointments and errands, while providing emotional, moral support and assistance to further the enhancement or development of self-management skills.

For HR Use

Date JD Created: October 22, 2024 Job Code: F02077 Date JD Revised:

Page 2 of 2

Children's & Women's Facilities Job Description

Community Resource Connector, MHSU

Creates linkages to other community resources and programs, contacts relevant organizations/businesses/services, assists clients with processing forms. Supports and advocates for clients when identifying and accessing social services, such as income security, food, supplements, housing, social networks, while supporting the development of self-efficacy and self-care.
Acts as a liaison between various agencies by methods such as updating designated team staff on services currently available and liaises with community agencies to provide information on services. Provides perinatal mental health and substance use information to community groups and health care providers regarding the sensitivity needed when working with vulnerable populations.
With the Program Manager, coordinates in-reach supports from community partners. Acts as main point- of-contact for the scheduling of in-reach activities and brings forward recommendations for appropriate in-reach activities as part of the interdisciplinary team.
Supports research activities within the program as necessary. Tasks may include data collection and data imputation for a variety of research-based and/or quality review-based activities.
Provides outreach support to patients referred to or involved in care at BC Women’s Mental Health & Substance Use Programs and Initiatives in a variety of settings including parks, encampments, shelters, supported housing and drop-in centers, for example.
Provides clients with harm reduction support through individual risk reduction orientation, distribution of harm reduction supplies, and Naloxone distribution.
Perform a variety of general clerical duties, attend meetings, and participate in patient care planning and coordination, as assigned.
Performs other related duties as assigned.

Qualifications

Education, Training and Experience

Graduation from a recognized Social Services Worker certificate program or an equivalent combination of education, training, and experience.
Valid Class 5 vehicle license.

Skills And Abilities

Ability to communicate effectively, both verbally and in writing.
Ability to deal with others effectively.
Ability to organize work.
Ability to operate related equipment.
Physical ability to carry out the duties of the position.

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Internal job portal

Current employees must apply through the internal job portal (link is external) .

If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

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PHSA’s values and Coast Salish Teachings

PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.

Learn more about PHSA’s values and teachings

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Job Categories

Call Taker / DispatcherClerical/Secretarial Administrative/Administrative Resource TeamCommunicationsCommunity Health ServicesData AnalyticsDentalDentistryFinance / PayrollHealth Information ManagementHuman Resources/ OH&S / EducationIndigenous HealthInformation TechnologyLab PathologyLegal, Privacy, and RiskManagementMedical ImagingMedical LeadershipMedical Staff - OtherMental HealthMental Health Support ServicesMolecular Imaging and TherapyNew Grad NurseNursing/Licensed Practical NurseNutritionOperations & Strategy ManagementParamedicPatient Care Support ServicesPharmacyPhysiciansProject ManagementPsychiatryPsychologyQuality and SafetyRadiation TherapyResearchRespiratory TherapyRespiratory Therapy Social WorkSonographySupply Chain/Purchasing/LogisticsSupport ServicesTherapy ServicesTrades

Call Taker / Dispatcher

Clerical/Secretarial Administrative/Administrative Resource Team

Communications

Community Health Services

Data Analytics

Dental

Dentistry

Finance / Payroll

Health Information Management

Human Resources/ OH&S / Education

Indigenous Health

Information Technology

Lab Pathology

Legal, Privacy, and Risk

Management

Medical Imaging

Medical Leadership

Medical Staff - Other

Mental Health

Mental Health Support Services

Molecular Imaging and Therapy

New Grad Nurse

Nursing/Licensed Practical Nurse

Nutrition

Operations & Strategy Management

Paramedic

Patient Care Support Services

Pharmacy

Physicians

Project Management

Psychiatry

Psychology

Quality and Safety

Radiation Therapy

Research

Respiratory Therapy

Respiratory Therapy

Social Work

Sonography

Supply Chain/Purchasing/Logistics

Support Services

Therapy Services

Trades

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Locations

AbbotsfordBurnabyCampbell RiverChilliwackCoquitlamCourtenayCranbrookDawson CreekDuncanFernieFort St. JohnHopeKamloopsKelownaLadnerLangleyMaple RidgeMissionNanaimoNelsonNew WestminsterNorth VancouverNorthern BcOliverParksvillePembertonPentictonPort CoquitlalmPort CoquitlamPort MoodyPowell RiverPrince GeorgeRichmondSaanichtonSalmon ArmSecheltSquamishSurreyVancouverVernonVictoriaWhistlerWhite Rock

Abbotsford

Burnaby

Campbell River

Chilliwack

Coquitlam

Courtenay

Cranbrook

Dawson Creek

Duncan

Fernie

Fort St. John

Hope

Kamloops

Kelowna

Ladner

Langley

Maple Ridge

Mission

Nanaimo

Nelson

New Westminster

Northern Bc

North Vancouver

Oliver

Parksville

Pemberton

Penticton

Port Coquitlalm

Port Coquitlam

Port Moody

Powell River

Prince George

Richmond

Saanichton

Salmon Arm

Sechelt

Squamish

Surrey

Vancouver

Vernon

Victoria

Whistler

White Rock

Your personal information is collected, used, and disclosed only for the purposes of delivering updates to you about career opportunities. Provincial Health Services Authority collects your information as authorized under section 26 (c) of the British Columbia Freedom of Information and Protection of Privacy Act (FIPPA). By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from PHSA. You may unsubscribe at any time.

I accept terms of service

Current employees must apply through the internal job portal (link is external) .

If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.

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More about this job

Responsibilities

Connect pregnant and postpartum clients experiencing mental health or substance use challenges with community resources, social services, and health supports, using harm-reduction and trauma-informed approaches. Coordinate referrals, outreach, appointments, client advocacy, community partner activities, research support, and administrative tasks as part of a multidisciplinary team.

Requirements

Requires graduation from a recognized Social Services Worker certificate program or an equivalent combination of education, training, and experience, as well as a valid Class 5 driver's license. Candidates must be able to communicate effectively, work well with others, organize their work, operate related equipment, and meet the position's physical demands.

Skills

Community Resource Navigation
Client Advocacy
Care Planning
Referral Coordination
Interdisciplinary Collaboration
Perinatal Mental Health Support
Substance Use Support
Harm Reduction
Trauma-Informed Practice
Outreach
Crisis and Risk Reduction Support
Community Partnership Coordination
Client Communication
Organization
Research Data Collection
Clerical Support

Visa sponsorship

Not detected in the job text

Keywords

Perinatal Mental Health
Substance Use
Community Resources
Social Services
Harm Reduction
Trauma-Informed Care
Biopsychosocial Framework
Client Advocacy
Care Planning
Referral Triage
Community Outreach
Interdisciplinary Team
Housing Support
Income Security
Food Security
Self-Management
Self-Efficacy
Self-Care
Naloxone Distribution
Research Data Collection
Quality Review
Community Partnerships
Class 5 Driver's License
Social Services Worker Certificate

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