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Added 4 hours ago
A
Sales Operations Analyst, Custom-Pak®
Alcon
Mississauga, ON
- $25 to $40.5 CAD / hour
- Full-time
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As an Operations Analyst you will be trusted to support Sales Operations for Alcon's Custom-Pak®,…
Added 5 hours ago
SC
Programmer Analyst
Spicers Canada
Vaughan, ON
- Full-time
Background in distribution, logistics, or supply chain environments
Added 5 hours ago
S
IT Analyst, Server Operations, Technology Services
Sanya’k̓ula
Burnaby, BC
- Full-time
The IT Analyst, Service Operations, provides technical tier 2 analysis of system issues and outages utilizing considerable knowledge of a networked computer environment and customer…
Added 5 hours ago
S
IT Analyst, Server Operations, Technology Services
Sanya’k̓ula
Burnaby, BC
- Full-time
The IT Analyst, Service Operations, provides technical tier 2 analysis of system issues and outages utilizing considerable knowledge of a networked computer environment and customer…
Added 5 hours ago
S
IT Analyst, Server Operations, Technology Services
Sanya’k̓ula
Burnaby, BC
- Full-time
The IT Analyst, Service Operations, provides technical tier 2 analysis of system issues and outages utilizing considerable knowledge of a networked computer environment and customer…
Added 7 hours ago
Analyste des opérations de procédés I
Cargill
Saint Romuald, QC
…responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By…
Added 8 hours ago
KM
Cyber Security Analyst (GTA)
Konica Minolta Business Solutions, U.S.A., Inc.
Mississauga, ON
- Full-time
The Cyber Security Analyst will have a “hands-on” role performing daily tasks and maintenance to security related systems, as necessary. The analyst will be responsible for daily tasks and…
Added 9 hours ago
KM
Cyber Security Analyst (GTA)
Konica Minolta Business Solutions Canada
Mississauga, ON
- $62,800.26 to $90,276 CAD / year
- Full-time
The Cyber Security Analyst will have a “hands-on” role performing daily tasks and maintenance to security related systems, as necessary. The analyst will be responsible for daily tasks and…
Added 1 day ago
OC
Retail Sales Analyst
Options Consulting Solutions
Brampton, ON
- Full-time
Work closely with Sales, Operations, Marketing and Supply Chain teams to align inventory planning with customer needs.
Added 1 day ago
EI
SAP Consultant
ExcelGens, Inc.
Montreal, QC
- Contract
Bachelor's degree in IT, Computer Science, Business, Supply Chain, Procurement, or a related discipline, or equivalent experience.
Added 1 day ago
3V
Data Analyst
3M Vietnam
Brockville, ON
- Full-time
Must have valid and current identification (i.e.: driver’s license, passport, birth certificate)
Added 2 days ago
F
Menu Planning Specialist
Factor_
Toronto, ON
- Full-time
Education/Experience: Post-secondary education in Supply Chain, Business, or a related discipline, or an equivalent combination of education and 2+ years of data analytics or supply chain…
Added 2 days ago
EG
Senior Finance Analyst, Cruise
Expedia Group
Vancouver, BC · Canada - British Columbia - Vancouver
- Full-time
Work onsite in our Vancouver office 3 days per week, in alignment with Expedia Group’s hybrid office model
Added 2 days ago
A
Intermediate C&P Analyst
Airswift
Calgary, AB
- Contract
Complete and execute SCM Governance documents (eg. Supply Chain Plans (SCP), CAS (Contract Award Summary)/CAR (Contract Award Revision) forms)
Added 2 days ago
S
Clinical Informatics Analyst, Nurse
Sanya’k̓ula
Vancouver, BC
- Full-time
The Clinical Informatics Analyst (CIA) reports to the Manager and identifies and articulates gaps between current and future state clinical business processes, and participates in ongoing…
Added 2 days ago
Supply Chain Analyst (Toronto, Ontario)
Southern Glazer’s Wine and Spirits, LLC
Toronto, ON
Position: Supply Chain Analyst (Toronto, Ontario) - Hybrid - Full Time, Permanent
Added 2 days ago
Menu Planning Specialist
HelloFresh
Toronto, ON
Education/Experience: Post-secondary education in Supply Chain, Business, or a related discipline, or an equivalent combination of education and 2+ years of data analytics or supply chain…
Added 2 days ago
EI
SAP Ariba
ExcelGens, Inc.
Montreal, QC
- Contract
Bachelor's degree in IT, Computer Science, Business, Supply Chain, Procurement, or a related discipline, or equivalent experience.
Added 3 days ago
EI
SAP Ariba Support Analyst
ExcelGens, Inc.
Montreal, QC
- Contract
Bachelor's degree in IT, Computer Science, Business, Supply Chain, Procurement, or a related discipline, or equivalent experience.
Added 3 days ago
EI
Application Support Analyst
ExcelGens, Inc.
Montreal, QC
- Contract
Bachelor's degree in IT, Computer Science, Business, Supply Chain, Procurement, or a related discipline, or equivalent experience.
Added 3 days ago
EI
SAP Application Support Analyst
ExcelGens, Inc.
Montreal, QC
- Contract
Bachelor's degree in IT, Computer Science, Business, Supply Chain, Procurement, or a related discipline, or equivalent experience.
Added 3 days ago
E
Consultant Advisor I_CAN
eTeam
Montreal, QC
- $56 to $61.83 CAD / hour
- Contract
Bachelor’s degree in Information Technology, Computer Science, Business, Supply Chain, Procurement or a related discipline, or equivalent relevant experience.
Added 4 days ago
A
Senior Dynamics 365 F&O Functional Consultant-RQ00762
Amyantek
Toronto, ON
- Contract
Manager Notes Must Haves: (Certifications are highly preferred)
Added 5 days ago
SG
Cashflow Modeling Analyst – ABS, Toronto, CA or Denver, CO
S&P Global
Toronto, ON
- Full-time
Employees are required to work from the office a minimum of two days per week
Added 6 days ago
SG
Cashflow Modeling Analyst – ABS, Toronto, CA or Denver, CO
S&P Global
Toronto, ON
- Full-time
Employees are required to work from the office a minimum of two days per week

Sanya’k̓ula

IT Analyst, Server Operations, Technology Services

Burnaby, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Burnaby, Canada

Regular,Full-Time

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Category

Information Technology

Requisition number

206340E

Date posted

11/12/2026

Job Summary

In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The IT Analyst, Service Operations, provides technical tier 2 analysis of system issues and outages utilizing considerable knowledge of a networked computer environment and customer technologies through the analysis and diagnosis of problems and outages, and formulation of solutions to technical problems, and ensures assigned equipment and software, including security equipment, is operational to a defined standard. Verifies incidents are logged, documents mitigation strategies, prioritizes and escalates according to established procedures. The IT Analyst performs system administration tasks such as formulating solutions requiring considerable knowledge of the network/system, patching operating systems and applications, and executing various scripts.

Duties/Accountabilities

Monitors infrastructure components and systems related to network, telephony, servers, storage, Microsoft Exchange, Server Operating Systems, Microsoft Active Directory, print, and security using management tools, including both formulating solutions and using vendor utilities; identifies issues (faults/exceptions), makes or recommends adjustments, and escalates issues or potential issues as required. Verifies all incidences are logged by methods such as reviewing system automated alerts for priority assignment, logs incidents and resolves or assigns to another team.
Responds to system incidents and other tickets via the service desk by performing tasks such as gathering information and feedback from user department, investigating and prioritizing incidents and tickets according to potential impact, analyzing and diagnosing problems and formulating solutions, escalating unresolved incidents and tickets as required, and communicating progress on tickets to the service desk, customers, and/or technical teams.
Analyzes intermediate technology problems and works with multidisciplinary specialists to resolve if required on more advanced issues.
Adapts existing, or creates new reports from data repositories for purpose of trending and analysis or inventory needs.
Develops system monitoring notifications by methods such as building, testing and implementing system alerts, utilizing technology vendor tools and knowledge of environmental conditions and how different technology components interact.
Documents all operations tasks in accordance with established procedures for the Technology Services team. Performs record keeping functions surrounding hardware such as inventories, equipment locations and other asset management information.
Develops and maintains technical support procedures in areas such as hardware and technical software operations and monitoring and issue remediation.
Provides training to users and technical advice and participates in planning for the installation of new/revised application systems, and provides work plans relating to the installation of hardware and software specific to systems implementations.
Participates in working groups for process improvement and projects.
Performs other related duties as required.

Qualifications

Education, Training and Experience

Grade 12, graduation from a recognized two (2) year computer systems technology diploma program plus three (3) years’ recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

Ability to type.
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Ability to organize work.
Ability to operate related equipment.
Physical ability to carry out the duties of the position.

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Internal job portal

Current employees must apply through the internal job portal (link is external) .

If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

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PHSA’s values and Coast Salish Teachings

PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.

Learn more about PHSA’s values and teachings

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Call Taker / Dispatcher

Clerical/Secretarial Administrative/Administrative Resource Team

Communications

Community Health Services

Data Analytics

Dental

Dentistry

Finance / Payroll

Health Information Management

Human Resources/ OH&S / Education

Indigenous Health

Information Technology

Lab Pathology

Legal, Privacy, and Risk

Management

Medical Imaging

Medical Leadership

Medical Staff - Other

Mental Health

Mental Health Support Services

Molecular Imaging and Therapy

New Grad Nurse

Nursing/Licensed Practical Nurse

Nutrition

Operations & Strategy Management

Paramedic

Patient Care Support Services

Pharmacy

Physicians

Project Management

Psychiatry

Psychology

Quality and Safety

Radiation Therapy

Research

Respiratory Therapy

Respiratory Therapy

Social Work

Sonography

Supply Chain/Purchasing/Logistics

Support Services

Therapy Services

Trades

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Locations

AbbotsfordBurnabyCampbell RiverChilliwackCoquitlamCourtenayCranbrookDawson CreekDeltaDuncanFernieFort St. JohnHopeKamloopsKelownaLadnerLangleyMaple RidgeMissionNanaimoNelsonNew WestminsterNorth VancouverNorthern BcOliverParksvillePembertonPentictonPort CoquitlalmPort CoquitlamPort MoodyPowell RiverPrince GeorgeRichmondSaanichtonSalmon ArmSecheltSquamishSurreyVancouverVernonVictoriaWhistlerWhite Rock

Abbotsford

Burnaby

Campbell River

Chilliwack

Coquitlam

Courtenay

Cranbrook

Dawson Creek

Delta

Duncan

Fernie

Fort St. John

Hope

Kamloops

Kelowna

Ladner

Langley

Maple Ridge

Mission

Nanaimo

Nelson

New Westminster

Northern Bc

North Vancouver

Oliver

Parksville

Pemberton

Penticton

Port Coquitlalm

Port Coquitlam

Port Moody

Powell River

Prince George

Richmond

Saanichton

Salmon Arm

Sechelt

Squamish

Surrey

Vancouver

Vernon

Victoria

Whistler

White Rock

Your personal information is collected, used, and disclosed only for the purposes of delivering updates to you about career opportunities. Provincial Health Services Authority collects your information as authorized under section 26 (c) of the British Columbia Freedom of Information and Protection of Privacy Act (FIPPA). By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from PHSA. You may unsubscribe at any time.

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Current employees must apply through the internal job portal (link is external) .

If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.

Apply on LinkedIn About employer

More about this job

Responsibilities

Monitor and troubleshoot network, server, storage, telephony, security, and related infrastructure; investigate incidents, prioritize and escalate tickets, and communicate progress to customers and technical teams. Perform system administration and patching, develop monitoring alerts and reports, maintain operational procedures and asset records, and support implementations, training, and process improvement.

Requirements

Requires Grade 12 and a recognized two-year computer systems technology diploma, plus three years of recent related experience, or an equivalent combination of education, training, and experience. Candidates must be able to communicate effectively, work well with others, organize work, operate related equipment, type, and perform the physical duties of the position.

Skills

Tier 2 Technical Analysis
Incident Management
Systems Administration
Network Monitoring
Server Operations
Operating System Patching
Microsoft Exchange
Microsoft Active Directory
Problem Diagnosis
Technical Troubleshooting
System Monitoring
Scripting
Technical Documentation
Asset Management
Customer Communication
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Technology Services
Tier 2 Support
Network Monitoring
Telephony
Servers
Storage
Microsoft Exchange
Server Operating Systems
Microsoft Active Directory
Print Systems
Security Equipment
System Administration
Operating System Patching
Application Patching
Scripting
Incident Management
Service Desk
System Alerts
Vendor Utilities
Technical Troubleshooting
Data Repositories
Trend Analysis
Inventory Management
Asset Management
Hardware Operations
Software Operations
System Implementations

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Jobs in Canada