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Added 1 hour ago
Pharmacy Technician Lead, Inventory Control - Temporary Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
Full-time
…improvement; provide recommendations and regular updates to the Manager, Pharmacy Operations and Medication Distribution; and serve as a subject matter resource for pharmacy inventory…
Added 1 hour ago
Clinical Research and Trials Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Sanya’k̓ula
Vancouver, BC
Full-time
…direction from the Qualified Investigator/Principal Investigator, Manager, or designate to perform and organize special work assignments and…
Added 2 hours ago
Full-Time Liquor Clerk II
Co-op
North Battleford, SK
Full-time
…of goods and services in the areas of grocery, food, liquor, pharmacy, petroleum and lubricants, home and building solutions, general merchandise and leisure, and agricultural supplies…
Added 3 hours ago
Meat Wrapper (Cochrane)
Calgary Co-op
Cochrane, AB
…Wrapper position reports directly to the Meat Supervisor/Meat Manager, and the main responsibilities…
Added 4 hours ago
Personal Support Worker, Part Time, Hospice
Providence Care
Kingston, ON
Part-time
As a member of an inter-professional team reporting to the Care Manager, the role of the Personal Support Worker (PSW) is to ensure the provision of excellent care and support to the…
Added 4 hours ago
Front End Service Clerk (Deer Valley)
Calgary Co-operative Association Limited
Calgary, AB
…reports directly to the Customer Service Supervisor/Front End Manager, and the main responsibilities…
Added 6 hours ago
Pharmacist
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
Reporting to the Manager of Pharmacy, pharmacists are responsible for providing pharmaceutical care within a multidisciplinary team. These duties include pharmacotherapy monitoring and…
Added 6 hours ago
Junior Research Coordinator
The University of British Columbia
Vancouver, BC
$5,538.94 to $6,497.44 CAD / month
Full-time
…Coordinator will work under the supervision Research Program Manager, and Research Operations Manager of HRP, as well as principal investigators (PI) to fulfill research-related…
Added 6 hours ago
Pharmacy Assistant Communications - Express Scripts Canada
The Cigna Group
Mississauga, ON
Full-time
…owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company.…
Added 8 hours ago
(CAN) Pharmacy Assistant
Walmart Canada
Hamilton, ON
Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 8 hours ago
Pharmacy Assistant - temporary 21 month position
Walmart Canada
AB · Edmonton, AB
Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 8 hours ago
Pharmacy Operation Manager
Custom Health
Mississauga, ON
Full-time
The Pharmacy Operations Manager / Pharmacist (Logistics focus) leads the safe, efficient, compliant, and patient-centered delivery of pharmacy services. This role combines pharmacist…
Added 9 hours ago
Cannabis Supervisor (Richmond Road)
Calgary Co-op
Calgary, AB
…Cannabis Supervisor reports directly to the Cannabis Store Manager and provides direction & supervision to the Budtenders. The primary responsibilities…
Added 9 hours ago
Pharmacy Assistant - Part Time
London Drugs Limited
Burnaby, BC
$18.25 to $22.09 CAD / hour
Part-time · Other
You will be responsible for assisting the Pharmacists and Pharmacy Manager with daily operations of the Pharmacy Department. Duties will include customer service, servicing the front…
Added 9 hours ago
Pharmacy Assistant - Part Time
London Drugs Limited
Burnaby, BC
Part-time · Other
You will be responsible for assisting the Pharmacists and Pharmacy Manager with daily operations of the Pharmacy Department. Duties will include customer service, servicing the front…
Added 9 hours ago
Visual Merchandiser
H&M Group
Langley (District), BC · Langley, British Columbia
Full-time
Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
Added 9 hours ago
Visual Merchandiser
H&M Group
Hamilton, ON
Full-time
Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
Added 9 hours ago
Casual Staff Pharmacist - Express Scripts Canada
The Cigna Group
Burnaby, BC
Part-time
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators…
Added 9 hours ago
Front End Service Clerk (Richmond Road)
Calgary Co-operative Association Limited
Calgary, AB
…reports directly to the Customer Service Supervisor/Front End Manager, and the main responsibilities…
Added 9 hours ago
Budtender (Seton)
Calgary Co-op Cannabis
Calgary, AB
…Cannabis Supervisor reports directly to the Cannabis Store Manager and provides direction & supervision to the Budtenders. The primary responsibilities…
Added 10 hours ago
Junior Research Coordinator
University of British Columbia
Vancouver, BC · VCH | Vancouver General Hospital - Gordon and Leslie Diamond Health Care Centre (VGHHCC)
$5,538.94 to $6,497.44 CAD / month
Full-time
…Coordinator will work under the supervision Research Program Manager, and Research Operations Manager of HRP, as well as principal investigators (PI) to fulfill research-related…
Added 10 hours ago
Visual Merchandiser
H&M
Hamilton, ON
Full-time
Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
Added 10 hours ago
Department Manager
H&M Group
Hamilton, ON
Full-time
As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By bringing everyone together, you’ll be able to create an inclusive culture that promotes…
Added 10 hours ago
QA Analyst - POS Peripheral / Analyste en assurance qualité – Périphériques (POS)
LOC Software
Laval, QC
Full-time
…across many retail environments including retail, grocery, pharmacy and fuel with POS, back office, eCommerce, loyalty, and more. With cloud and on-premises flexibility, we enable retailers…
Added 10 hours ago
Department Manager
H&M
Hamilton, ON
Full-time
As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By bringing everyone together, you’ll be able to create an inclusive culture that promotes…

Closed listing

Sanya’k̓ula

Manager, Technology Services IMITS

Vancouver, BC, Canada

Job type: Full-time
Closing date: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

This opening has closed.

The original listing is kept below for reference.

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Added 1 day ago
Manager, Technology Services IMITS
Provincial Health Services Authority · Vancouver, BC, Canada
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Added 25 days ago
Systems Analyst, Clinical Solutions, IMITS
Provincial Health Services Authority · Vancouver, BC, Canada

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Original job description

Archived listing. The details below describe a past opening.

Vancouver, Canada

Temporary,Full-Time

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Category

Management

Requisition number

204774E

Date posted

09/24/2026

Job Summary

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Manager, has direct responsibility for the designated portfolio in support of a shared Technology Services solution within healthcare across the province including the supervision of staff and the development and continuous improvement of technology service business processes and practices. Accountable and responsible for the timely execution of service requests and incident resolution relating to the portfolio’s services and technologies. Ensures consistency of services and solutions with healthcare strategy and efforts in order to maximize alignment.

Duties/Accountabilities

Provides leadership and oversight of the day-to-day operations for a designated team to drive operational excellence and ensure alignment with IMITS Technology Services goals and operating plans. Conducts an analysis of the current situation and the future requirements of the portfolio, sets specific goals and objectives aligned to the overall strategic direction of Technology Services, and determines priorities for planning and implementing strategies in collaboration with the Technology Services Leadership, key partners and stakeholders.
Provides leadership and guidance to assigned staff using effective management techniques (for example, coaching, mentoring, delegating, building teams and managing performance) to support the achievement of required outcomes and to ensure that staff members are achieving a level of performance that meets the highest standards within their areas of function. Fosters a positive working environment including seeking opportunities to reward and recognize team and individual contributions, listening to the team’s concerns and enabling decision-making at the front line.
Evaluates individual and team performance in collaboration with appropriate stakeholders and peer staff ensuring probationary and annual reviews are completed for assigned staff. Handles grievances and investigates work and staff issues and initiates disciplinary action up to and including terminations.
Prepares and manages the annual operating budget for designated services, monitors variances and develops and executes corrective actions.
Develops and continuously improves existing and new technology service processes and methods.
Develops effective partnerships with stakeholders including healthcare service providers, vendors and outside contractors aligned with established service level agreements (SLAs).
Actively manages to optimize resource utilization and service quality. Develops and uses metrics and key performance indicators (KPIs) to identify performance issues or other variances, develops and implements strategies to address and to improve performance.
Engages other teams across PHSA and partners in order to provide seamless customer service, challenging the status quo.
Establishes the disciplines and processes required to manage all aspects of a device management shared service in order to minimize support costs and technical complexity while supporting Health Authority business requirements.
Proactively investigate and prepare for new device management technologies and platforms that may require unique images.

Qualifications

A level of education, training, and experience equivalent to a Bachelor’s degree in Computer Information Systems, Information Technology, Business or a related field, plus seven (7) years recent related experience in large, complex, multi-site organizations, including a minimum of five (5) years in a progressively responsible leadership role.
Team player with well-developed interpersonal and communication skills and proven experience managing and coaching teams for high performance. Customer focused with ability to facilitate and encourage cooperation between diverse operational groups and skill sets. Demonstrated ability to build and maintain effective relationships. Self-directed, highly motivated, results-oriented and able to motivate others. Demonstrated ability to lead teams and to promote teamwork both virtually and locally. Critical thinking skills and proven ability to effectively manage human and fiscal resources. Sound judgment and decision making skills. Demonstrated understanding and experience of quality assurance process, operational planning and program development. Ability to prioritize and manage multiple tasks and projects. Ability to work in an environment in transition and act as an agent of change. Excellent written and verbal communication skills, accompanied by proven presentation skills in a corporate setting. Proven technology background with a solid understanding of infrastructure and technology frameworks such as Information Technology Infrastructure Library (ITIL). Extensive understanding and experience managing device and related technologies. Relevant industry certifications, such as Microsoft Certified System Engineer.

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Internal job portal

Current employees must apply through the internal job portal (link is external) .

If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

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PHSA’s values and Coast Salish Teachings

PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.

Learn more about PHSA’s values and teachings

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Job Categories

Call Taker / DispatcherClerical/Secretarial Administrative/Administrative Resource TeamCommunicationsCommunity Health ServicesData AnalyticsDentalDentistryFinance / PayrollHealth Information ManagementHuman Resources/ OH&S / EducationIndigenous HealthInformation TechnologyLab PathologyLegal, Privacy, and RiskManagementMedical ImagingMedical LeadershipMedical Staff - OtherMental HealthMental Health Support ServicesMolecular Imaging and TherapyNew Grad NurseNursing/Licensed Practical NurseNutritionOperations & Strategy ManagementParamedicPatient Care Support ServicesPharmacyPhysiciansProject ManagementPsychiatryPsychologyQuality and SafetyRadiation TherapyResearchRespiratory TherapyRespiratory Therapy Social WorkSonographySupply Chain/Purchasing/LogisticsSupport ServicesTherapy ServicesTrades

Call Taker / Dispatcher

Clerical/Secretarial Administrative/Administrative Resource Team

Communications

Community Health Services

Data Analytics

Dental

Dentistry

Finance / Payroll

Health Information Management

Human Resources/ OH&S / Education

Indigenous Health

Information Technology

Lab Pathology

Legal, Privacy, and Risk

Management

Medical Imaging

Medical Leadership

Medical Staff - Other

Mental Health

Mental Health Support Services

Molecular Imaging and Therapy

New Grad Nurse

Nursing/Licensed Practical Nurse

Nutrition

Operations & Strategy Management

Paramedic

Patient Care Support Services

Pharmacy

Physicians

Project Management

Psychiatry

Psychology

Quality and Safety

Radiation Therapy

Research

Respiratory Therapy

Respiratory Therapy

Social Work

Sonography

Supply Chain/Purchasing/Logistics

Support Services

Therapy Services

Trades

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Locations

AbbotsfordBurnabyCampbell RiverChilliwackCoquitlamCourtenayCranbrookDawson CreekDuncanFernieFort St. JohnHopeKamloopsKelownaLadnerLangleyMaple RidgeMissionNanaimoNelsonNew WestminsterNorth VancouverNorthern BcOliverParksvillePembertonPentictonPort CoquitlalmPort CoquitlamPort MoodyPowell RiverPrince GeorgeRichmondSaanichtonSalmon ArmSecheltSquamishSurreyVancouverVernonVictoriaWhistlerWhite Rock

Abbotsford

Burnaby

Campbell River

Chilliwack

Coquitlam

Courtenay

Cranbrook

Dawson Creek

Duncan

Fernie

Fort St. John

Hope

Kamloops

Kelowna

Ladner

Langley

Maple Ridge

Mission

Nanaimo

Nelson

New Westminster

Northern Bc

North Vancouver

Oliver

Parksville

Pemberton

Penticton

Port Coquitlalm

Port Coquitlam

Port Moody

Powell River

Prince George

Richmond

Saanichton

Salmon Arm

Sechelt

Squamish

Surrey

Vancouver

Vernon

Victoria

Whistler

White Rock

Your personal information is collected, used, and disclosed only for the purposes of delivering updates to you about career opportunities. Provincial Health Services Authority collects your information as authorized under section 26 (c) of the British Columbia Freedom of Information and Protection of Privacy Act (FIPPA). By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from PHSA. You may unsubscribe at any time.

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Current employees must apply through the internal job portal (link is external) .

If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.

About employer

More about this job

Responsibilities

Leads day-to-day operations for a technology services team, including staff performance, service requests, incident resolution, budgeting, and continuous improvement. Develops partnerships and performance measures to deliver consistent device management services aligned with healthcare requirements and technology strategy.

Requirements

Requires a bachelor’s degree in a relevant field or equivalent education, training, and experience, plus seven years of related experience and at least five years in progressively responsible leadership roles. Candidates should have strong team leadership, communication, planning, and resource management abilities, along with experience managing device technologies and a solid understanding of infrastructure frameworks such as ITIL.

Skills

Team Leadership
Staff Coaching
Performance Management
Operational Planning
Budget Management
Technology Service Management
Device Management
Incident Resolution
Service Request Management
Stakeholder Management
Vendor Management
Process Improvement
KPI Development
Resource Management
Change Management
ITIL

Visa sponsorship

Not detected in the job text

Keywords

Technology Services
IMITS
Healthcare
Device Management
Information Technology Infrastructure Library
ITIL
Microsoft Certified System Engineer
Infrastructure
Technology Frameworks
Service Requests
Incident Resolution
Service Level Agreements
SLAs
Key Performance Indicators
KPIs
Operational Planning
Program Development
Quality Assurance
Budget Management
Resource Utilization
Performance Management
Change Management
Stakeholder Management
Vendor Management
Team Leadership
Process Improvement

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