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Added 1 min ago
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Sanya’k̓ula

Secretary, Various Programs

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Aug 31, 2026

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Original job description

Vancouver, Canada

Regular,Full-Time

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Program

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Category

Clerical/Secretarial Administrative/Administrative Resource Team

Requisition number

204661E

Date posted

09/25/2026

Job Summary

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Secretary provides secretarial and administrative support within a team setting.

Duties/Accountabilities

Receives calls from all sources including patients; refers calls to other parties or provides information as appropriate and:
Determines urgency of incoming calls and takes appropriate action.
Relays information to and from clinical staff and outside facilities.
Obtains reports by contacting appropriate departments or outside sources.
Coordinates appointments and tests for patients in collaboration with the clinical team.
Accesses patient information system to retrieve patient data, as appropriate.
Greets visitors and handles enquiries.
Arranges meetings/conferences and associated logistics. Acts as a recording secretary by preparing agenda; drafting, typing and distributing minutes. Prepares materials as required.
Opens, screens, prioritizes and distributes mail. Maintains information and correspondence.
Formats and edits documents for correspondence. Drafts routine items for signature as required.
Assists with collecting, collating, formatting and preparing reports as required.
Assists clinicians in preparation of research documents and grant applications as required by collating information and updating documents.
Assists with clinician scheduling, timekeeping and collaborating with the clinical team for coverage as needed.
Maintains a safe environment for patients, families and staff by adhering to safety policies, procedures, guidelines and emergency procedures.
Participates as a collaborative member of the health care team.
Performs other related duties as assigned.

Qualifications

Education, Training and Experience

Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription and three years’ recent related experience or an equivalent combination of education, training and experience.

Skills And Abilities

Ability to keyboard at 50 wpm.
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Physical ability to carry out the duties of the position.
Ability to organize work.
Ability to operate related equipment.

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Internal job portal

Current employees must apply through the internal job portal (link is external) .

If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

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PHSA’s values and Coast Salish Teachings

PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.

Learn more about PHSA’s values and teachings

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Job Categories

Call Taker / DispatcherClerical/Secretarial Administrative/Administrative Resource TeamCommunicationsCommunity Health ServicesData AnalyticsDentalDentistryFinance / PayrollHealth Information ManagementHuman Resources/ OH&S / EducationIndigenous HealthInformation TechnologyLab PathologyLegal, Privacy, and RiskManagementMedical ImagingMedical LeadershipMedical Staff - OtherMental HealthMental Health Support ServicesMolecular Imaging and TherapyNew Grad NurseNursing/Licensed Practical NurseNutritionOperations & Strategy ManagementParamedicPatient Care Support ServicesPharmacyPhysiciansProject ManagementPsychiatryPsychologyQuality and SafetyRadiation TherapyResearchRespiratory TherapyRespiratory Therapy Social WorkSonographySupply Chain/Purchasing/LogisticsSupport ServicesTherapy ServicesTrades

Call Taker / Dispatcher

Clerical/Secretarial Administrative/Administrative Resource Team

Communications

Community Health Services

Data Analytics

Dental

Dentistry

Finance / Payroll

Health Information Management

Human Resources/ OH&S / Education

Indigenous Health

Information Technology

Lab Pathology

Legal, Privacy, and Risk

Management

Medical Imaging

Medical Leadership

Medical Staff - Other

Mental Health

Mental Health Support Services

Molecular Imaging and Therapy

New Grad Nurse

Nursing/Licensed Practical Nurse

Nutrition

Operations & Strategy Management

Paramedic

Patient Care Support Services

Pharmacy

Physicians

Project Management

Psychiatry

Psychology

Quality and Safety

Radiation Therapy

Research

Respiratory Therapy

Respiratory Therapy

Social Work

Sonography

Supply Chain/Purchasing/Logistics

Support Services

Therapy Services

Trades

Select the job categories you want to be notified for. You can optionally select one or more locations as well to limit the alerts you receive to jobs in those locations.

Locations

AbbotsfordBurnabyCampbell RiverChilliwackCoquitlamCourtenayCranbrookDawson CreekDuncanFernieFort St. JohnHopeKamloopsKelownaLadnerLangleyMaple RidgeMissionNanaimoNelsonNew WestminsterNorth VancouverNorthern BcOliverParksvillePembertonPentictonPort CoquitlalmPort CoquitlamPort MoodyPowell RiverPrince GeorgeRichmondSaanichtonSalmon ArmSecheltSquamishSurreyVancouverVernonVictoriaWhistlerWhite Rock

Abbotsford

Burnaby

Campbell River

Chilliwack

Coquitlam

Courtenay

Cranbrook

Dawson Creek

Duncan

Fernie

Fort St. John

Hope

Kamloops

Kelowna

Ladner

Langley

Maple Ridge

Mission

Nanaimo

Nelson

New Westminster

Northern Bc

North Vancouver

Oliver

Parksville

Pemberton

Penticton

Port Coquitlalm

Port Coquitlam

Port Moody

Powell River

Prince George

Richmond

Saanichton

Salmon Arm

Sechelt

Squamish

Surrey

Vancouver

Vernon

Victoria

Whistler

White Rock

Your personal information is collected, used, and disclosed only for the purposes of delivering updates to you about career opportunities. Provincial Health Services Authority collects your information as authorized under section 26 (c) of the British Columbia Freedom of Information and Protection of Privacy Act (FIPPA). By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from PHSA. You may unsubscribe at any time.

I accept terms of service

Current employees must apply through the internal job portal (link is external) .

If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.

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More about this job

Responsibilities

Provides secretarial and administrative support to a healthcare team, including handling calls and enquiries, coordinating patient appointments and tests, and retrieving patient information. Prepares correspondence, meeting materials, minutes, and reports, supports clinician scheduling and research documents, and contributes to a safe, collaborative care environment.

Requirements

Requires Grade 12, graduation from a recognized secretarial program that includes a recognized medical transcription course, and three years of recent related experience, or an equivalent combination of education, training, and experience. Candidates must be able to keyboard at 50 words per minute and communicate effectively, work well with others, organize work, operate related equipment, and perform the position's physical duties.

Skills

Telephone Call Handling
Call Triage
Appointment Coordination
Medical Records Retrieval
Meeting Coordination
Minute Taking
Document Formatting and Editing
Report Preparation
Medical Transcription
Clinician Scheduling
Timekeeping
Written Communication
Verbal Communication
Organization
Keyboarding at 50 Wpm
Operation of Office Equipment

Visa sponsorship

Not detected in the job text

Keywords

Secretarial Support
Administrative Support
Healthcare
Patient Safety
Medical Transcription
Telephone Triage
Patient Appointments
Diagnostic Tests
Patient Information Systems
Clinical Team
Meeting Coordination
Agenda Preparation
Minute Taking
Correspondence
Document Formatting
Report Preparation
Research Documents
Grant Applications
Clinician Scheduling
Timekeeping
Mail Distribution
Keyboarding
Emergency Procedures
Health Care Team

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