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Program Manager
Sapsol Technologies Inc
Mississauga, ON

Sapsol Technologies Inc

Program Manager

Mississauga, ON, Canada

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Job details

Posting language: English
Posted: Sep 10, 2026

Original job description

Job Description for Program Manager:

Customer relationship management by strategic account planning, business development, and customer satisfaction.
In collaboration with sales and delivery teams, identify business opportunities by interacting with existing and new customers at various levels, contributing to business growth.
Responsible for achieving revenue targets per budget and business ask.
Map current/new customers to various business groups for account mining
Regular follow-up with customers on the new opportunities
Work on proactive business proposals along with delivery and sales
Preparing business case for new projects, presenting viable proposals for approval
Pursue with customers for approval of business proposals till PO is issued
Work with Talent acquisition and delivery teams for timely resource fulfillment and support onboarding of new hires
Interfacing with the global delivery teams to ensure quality and timely program execution.
In-person meetings with customers regularly and develop professional and personal relationships. Conduct and/or attend periodic cadence meetings (daily/weekly/monthly) with customers for technical and business discussions.
Reviewing any customer escalations and coordinating with offshore for quicker resolution
Provide key inputs to delivery and sales heads in preparation of customer satisfaction improvement plans, customer visits, delivery heads visits, etc.
Responsible for overall Project status and communications with customer managers as a Single Point of Contact
Project scoping and helping customers in drafting SoWs/proposals.
Cover Delivery visit meetings and compile and follow up actions till closure.

Position Requirements:

Bachelor’s / master’s degree in mechanical / Aeronautical engineering. An MBA degree is an added advantage.
Thorough understanding of project/program management techniques and methods with PMP or CSM certification
15 plus years experience in project or program management of multidisciplinary projects in aircraft structures working with major Aircraft OEMs or Tier-1s or Engineering Services providers.
Position is based in Toronto Canada, and needs to travel to other locations like Calgary, Victoria etc.. for meetings with customers on a need basis.
Excellent problem-solving ability and verbal and written communication and presentation skills.
Experience developing and maintaining relationships and partnerships with customers, stakeholders, and peers with experience managing large teams / complex programs
This job requires travels to customer sites

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More about this job

Responsibilities

The Program Manager at Sapsol Technologies will manage customer accounts, identify new business and meet revenue targets. They will prepare proposals, oversee project status and act as the main contact for customers and delivery teams.

Requirements

Candidates need an engineering degree in mechanical or aeronautical engineering, 15+ years of project or program management in aircraft structures, and PMP or CSM certification. Strong communication, presentation and customer relationship skills are required.

Skills

Program management
Project management
Strategic account planning
Business development
Proposal development
Business case preparation
SoW drafting
Project scoping
Stakeholder management
Revenue management
Team management
Escalation management
Presentation skills
Verbal and written communication
Problem solving
Aircraft structures
PMP
CSM
Global delivery coordination

Keywords

Program Management
Project Management
Account Management
Business Development
Aircraft Structures
Aerospace
Aeronautical Engineering
Mechanical Engineering
PMP
CSM
Agile
SoW
Proposal Writing
Revenue Growth
Toronto
Travel
Tier-1 Suppliers
Engineering Services

Seniority

Senior

Licences and certifications

Languages

English

Fields of study

Mechanical Engineering
Aeronautical Engineering
Business Administration

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