Company Description Schindler Elevator Corporation (Canada) is the Canadian division of the Switzerland-based Schindler Group, a global leader in urban mobility solutions with approximately 70,000 employees in more than 100 countries. The company provides safe, reliable, and environmentally responsible elevator and escalator systems that support sustainable urban development. Schindler is committed to clean energy and has joined the RE100 initiative to transition to 100% renewable power. Recognized among Forbes Magazine’s 100 Most Innovative Companies, Schindler has received multiple awards for its low-rise and machine-room-less products. Applicants can learn more about Schindler Elevator Corporation at www.schindler.com.
Role Description The Coordinator, New Installations and Modernizations is a full-time hybrid role based in Montreal, QC, with the flexibility to perform some work from home. This position coordinates all administrative and logistical activities related to new elevator installations and modernization projects, including scheduling, documenting project milestones, and maintaining accurate records. The coordinator works closely with project managers, field technicians, and customers to ensure timelines are met, materials and resources are organized, and customer expectations are clearly communicated and addressed. Daily tasks include preparing and updating project documentation, tracking progress, responding to customer inquiries, and supporting internal teams with reports and status updates. The role also involves helping ensure compliance with company processes and standards, and contributing to a smooth, efficient project delivery experience.
Qualifications
- Strong customer-focused skills, including Customer Satisfaction and Customer Service, with the ability to handle inquiries and resolve issues professionally.
- Effective Communication abilities, both written and verbal, to coordinate with internal teams, technicians, and customers.
- Demonstrated Organization Skills, including attention to detail, time management, and the ability to manage multiple projects simultaneously.
- Capability to support and deliver Training and guidance related to processes, documentation, or systems to colleagues and partners.
- Experience in project coordination, operations, or administration, preferably in construction, engineering, or building services.
- Proficiency with office productivity tools (e.g., MS Office suite) and basic project tracking systems or ERP tools.
- Ability to work effectively in a hybrid environment, collaborating on-site in Montreal, QC and remotely as required.
- Post-secondary education in business, administration, engineering technology, or a related field, or equivalent experience.
