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Added 14 days ago
Accounts Receivable Team Leader
Securitas Technology Canada Corporation
QC
Added 17 days ago
Project Manager Installation
Securitas Technology Canada Corporation
QC
Must have 2yrs + of Electronic Security Project Management Skills
Added 22 days ago
Product Owner, Artificial Intelligence
Securitas Technology Canada Corporation
Mississauga, ON · Toronto, ON
Must Have Qualifications
Added 22 days ago
Sr Quality Assurance and Technical Support Specialist
Securitas Technology Canada Corporation
ON
Added 1 month ago
Financial Business Services Coordinator
Securitas Technology Canada Corporation
Mississauga, ON
Added 23 days ago
Applications Engineer
Securitas Technology Canada Corporation
Mississauga, ON · Montreal, QC
Added 28 days ago
ST
Project Manager Installation
Securitas Technology Canada Corporation
Mississauga, ON
- Full-time
Must have 2yrs + of Electronic Security Project Management Skills
Added 28 days ago
Residential & SMB Sales Representative
Securitas Technology Canada Corporation
Mississauga, ON
Added 28 days ago
ST
Service Technician I
Securitas Technology Canada Corporation
Mississauga, ON
- $23 to $30 CAD / hour
- Full-time
MUST have a valid training certificate in one or more of the following products: Lenel, AMAG, Avigilon, Milestone, Genetec, C-Cure, Alarm.com · MUST have at least 3 years of recent experience working as a field service or installation technician at an electronic security company
Added 29 days ago
ST
Répartiteur d'urgence
Securitas Technology Canada Corporation
Montreal, QC
- Full-time
Added 29 days ago
ST
Agent de collection
Securitas Technology Canada Corporation
Montreal, QC · Quebec, QC
- Full-time
Added 29 days ago
ST
AGENT(E) DE SERVICE A LA CLIENTELE ET DE SUPPORT TECHNIQUE
Securitas Technology Canada Corporation
Montreal, QC
- Full-time
Added 29 days ago
ST
Agent de Fidélisation et satisfaction client
Securitas Technology Canada Corporation
Montreal, QC
- Full-time
Added 1 month ago
ST
Access Control Prefabrication & Commissioning Technician
Securitas Technology Canada Corporation
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
Added 1 month ago
ST
Financial Business Services Coordinator
Securitas Technology Canada Corporation
Mississauga, ON
- Full-time
Added 1 month ago
ST
Service Technician, Electronic Sercurity
Securitas Technology Canada Corporation
Port Coquitlam, BC
- $28 to $36 CAD / hour
- Full-time
MUST have a valid training certificate in one or more of the following products: Lenel, AMAG, Avigilon, Milestone, Genetec, C-Cure, Alarm.com · MUST have at least 3 years of recent experience working as a field service or installation technician at an electronic security company
Added 1 month ago
ST
Purchaser / Buyer – Procurement Lead
Securitas Technology Canada Corporation
Montreal, QC
- Full-time
Added 1 month ago
ST
Sr Quality Assurance & Technical Support Specialist
Securitas Technology Canada Corporation
Ottawa, ON
- $90,000 to $100,000 CAD / year
- Full-time
Added 1 month ago
ST
Account Executive Regional Enterprise
Securitas Technology Canada Corporation
Mississauga, ON
- Full-time
Added 3 months ago
ST
Installation Technician - Electronic Security
Securitas Technology Canada Corporation
Mississauga, ON
- $30 to $38 CAD / hour
- Full-time
Added 2 months ago
ST
Embedded Service Technician - Halifax Airport
Securitas Technology Canada Corporation
Dartmouth, NS
- Full-time
Added 4 months ago
ST
Account Executive Regional Enterprise
Securitas Technology Canada Corporation
Port Coquitlam, BC
- Full-time
Added 2 months ago
ST
Project Manager Installation
Securitas Technology Canada Corporation
Port Coquitlam, BC
- Full-time
Must have 2yrs + of Electronic Security Project Management Skills
Added 3 months ago
ST
Installation Technician - Electronic Security - CCQ
Securitas Technology Canada Corporation
Montreal, QC
- Full-time
Added 4 months ago
ST
Account Executive Regional Enterprise
Securitas Technology Canada Corporation
Calgary, AB
- Full-time

Securitas Technology Canada Corporation

Accounts Receivable Team Leader

QC, Canada

Apply on workforcenow.adp.com About employer

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Job details

Experience: 3+ years of collections, accounts receivable, credit, or related experience, ideally supporting residential, consumer, or small commercial customers.
Posting language: English
Posted: Oct 30, 2026

Original job description

Securitas Technology Canada is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.

Securitas Technology Canada offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

Accounts Receivable Team Leader

We are looking for a motivated and highly driven Collections Team Leader to support a fast-paced collections team managing a high-volume portfolio of residential and small commercial customers.

This is a hands-on Team Leader role, ideal for an experienced collections professional who is ready to take the next step in their career. The successful candidate will maintain direct responsibility for collection activities and customer accounts while providing day-to-day coaching, guidance, and support to the broader collections team.

The role offers the opportunity to remain close to the day-to-day business while developing skills in coaching, team leadership, prioritization, decision-making, and performance management.

Key Responsibilities

Maintain direct ownership of a portfolio of residential and small commercial customer accounts while providing day-to-day leadership and support to the collections team.
Lead by example through strong customer follow-up, negotiation, problem-solving, and account ownership.
Provide day-to-day coaching, guidance, and support to team members.
Help establish daily priorities and keep the team focused on cash collection, delinquency, aging, and productivity targets.
Monitor overdue accounts and ensure consistent and timely follow-up.
Support team members with challenging customer situations and provide practical guidance on resolution.
Handle more complex or escalated customer accounts and inquiries.
Work directly with customers to resolve outstanding balances and establish appropriate payment arrangements.
Monitor payment commitments and ensure appropriate follow-up on missed or broken arrangements.
Partner with Customer Service, Billing, Finance, and Operations to resolve billing disputes and account issues.
Monitor collection activity and team KPIs to identify areas requiring additional focus.
Promote consistent collection practices, appropriate documentation, and strong follow-through.
Identify opportunities to improve collection processes, productivity, and the overall customer experience.
Contribute to an environment of accountability, urgency, collaboration, and continuous improvement.

What You Bring

3+ years of collections, accounts receivable, credit, or related experience, ideally supporting residential, consumer, or small commercial customers.
Strong hands-on collections experience with the ability and willingness to maintain responsibility for your own customer accounts.
Previous experience coaching, mentoring, training, or supporting colleagues is an asset; formal people-management experience is not required.
A genuine interest in developing your skills and progressing into people leadership.
Strong understanding of collections, delinquency management, payment arrangements, and customer account resolution.
Strong communication, negotiation, and problem-solving skills.
A customer-focused approach combined with the confidence to manage difficult collection conversations.
Strong sense of urgency, ownership, and follow-through.
Ability to organize and prioritize a high volume of activity in a fast-paced environment.
Strong analytical skills and proficiency with Excel and customer/account management systems.
Positive, energetic, resilient, and motivated to continuously learn and develop.
Must be Bilingual

Benefits:

- Competitive salary
- Full Benefits as of Day 1
- Retirement Plans as of Day 1
- Short Term and Long Term Disability
- Paid vacation, holiday
- Educational Assistance
- Company Training Program
- Exceptional growth opportunities

Securitas Electronic Security is an Affirmative Action/Equal Opportunity

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Accounts Receivable Team Leader at Securitas Technology Canada will manage their own customer accounts, follow up on overdue balances, and negotiate payment arrangements. They will also coach the collections team, help set daily priorities, and work with Billing, Finance and Operations to resolve disputes.

Requirements

Candidates need at least 3 years of collections, accounts receivable or credit experience, ideally with residential or small commercial customers. They must be bilingual, strong at negotiation and problem-solving, and comfortable with Excel and account management systems.

Skills

Collections management
Accounts receivable
Delinquency management
Customer account resolution
Coaching and mentoring
Team leadership
Prioritization
KPI monitoring
Excel
Customer account management systems
Billing dispute resolution
Analytical skills
Bilingual communication (English and French)
Negotiation
Problem-solving
Process improvement

Benefits

Full benefits from day 1
Retirement plans from day 1
Short and long term disability
Paid vacation and holidays
Educational assistance
Company training program
Growth opportunities

Keywords

Accounts Receivable
Collections
Collections Team Leader
Delinquency Management
Payment Arrangements
Accounts Receivable Team Lead
Credit Management
Excel
Customer Account Management
Bilingual
Team Leadership
Coaching
Aging Reports
KPI Monitoring
Customer Service
Security Systems
Alarm Monitoring

Seniority

Mid level

Perks

Generous paid time off
Retirement plan
Paid training

Tools

Excel
customer account management systems

Languages

English
French

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