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Added 32 mins ago
S
Commercial Examiner- Full-Time-Perm-Huntsville
Serco
Huntsville, ON
- Full-time
Must hold a valid Ontario Class ABZ driver’s licence · Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence
Added 1 day ago
S
Case Managers- Temp-Full-Time-SW Calgary
Serco
AB · Edmonton, AB
- Full-time
Added 4 days ago
S
Heavy Equipment Operator Lead-FT- Goose Bay
Serco
Happy Valley-Goose Bay, NL
- Temporary
Added 6 days ago
S
Driver Examiner 1 - Part Time - Bilingual - Brampton
Serco
Brampton, ON
- Part-time
Must hold a valid Ontario Class G driver’s licence · Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence
Added 8 days ago
S
Roads and Grounds Operative- Seasonal- Goose Bay II- Seasonal
Serco
Happy Valley-Goose Bay, NL
- Temporary
Added 11 days ago
S
Resource Centre Employment Specialist- Full-Time-Calgary 1
Serco
AB · Edmonton, AB
- Full-time
Added 12 days ago
S
Driver Examiner - Full Time - Brampton- Bilingual
Serco
Brampton, ON
- Full-time
Must hold a valid Ontario Class G driver’s licence · Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence
Added 12 days ago
S
Alarms and Controls Technician- FT Perm- Goose Bay
Serco
Happy Valley-Goose Bay, NL
- Full-time
Must have a demonstrated working knowledge of fire systems and related electrical control Systems
Added 13 days ago
S
Driver Examiner -PT-Stratford
Serco
Stratford, ON
- Part-time
Must hold a valid Ontario Class G driver’s licence · Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence
Added 13 days ago
S
Resource Centre Employment Specialist- Full-Time-Calgary
Serco
AB · Edmonton, AB
- Full-time
Added 13 days ago
S
Customer Service Agent -Full-Time-Burlington
Serco
Burlington, ON
- Full-time
Must hold a valid Ontario Class G driver’s licence
Added 13 days ago
S
Driver Examiner - Full Time - Brampton- Bilingual
Serco
Brampton, ON
- Full-time
Must hold a valid Ontario Class G driver’s licence · Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence
Added 14 days ago
S
Customer Service Agent -FT Term-Woodstock
Serco
Woodstock, ON
- Full-time
Must hold a valid Ontario Class G driver’s licence
Added 14 days ago
S
Driver Examiner- Part-Time- Orangeville Area
Serco
Orangeville, ON
- Part-time
Must hold a valid Ontario Class G driver’s licence · Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence
Added 15 days ago
S
Driver Examiner - Full Time - Brampton- Bilingual
Serco
Canada
- Full-time
Must hold a valid Ontario Class G driver’s licence · Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence
Added 15 days ago
S
Driver Examiner - Full Time - Brampton- Bilingual
Serco
Canada
- Full-time
Must hold a valid Ontario Class G driver’s licence · Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence
Added 15 days ago
S
Driver Examiner - Full Time - Brampton- Bilingual
Serco
Brampton, ON
- Full-time
Must hold a valid Ontario Class G driver’s licence · Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence
Added 16 days ago
S
Driver Examiner - Full Time - Brampton- Bilingual
Serco
Brampton, ON
- Full-time
Must hold a valid Ontario Class G driver’s licence · Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence
Added 17 days ago
S
Driver Examiner - Full Time - Brampton- Bilingual
Serco
Brampton, ON
- Full-time
Must hold a valid Ontario Class G driver’s licence · Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence
Added 17 days ago
S
Center Supervisor- Perm- Orillia/Huntsville
Serco
Orillia, ON
- Full-time
To Be Successful In This Role, You Must Have
Added 17 days ago
S
Deputy Supervisor - FT Perm- Mississauga Mississauga
Serco
Mississauga, ON
- Full-time
Added 20 days ago
S
Heavy Equipment Operator -Goose Bay- Seasonal- Term
Serco
Happy Valley-Goose Bay, NL
- Full-time
Added 20 days ago
S
Heavy Equipment Operator 2nd -Seasonal- Goose Bay
Serco
Happy Valley-Goose Bay, NL
- Temporary
Added 20 days ago
S
Roads and Grounds Operative - Full-Time-Term-Goose Bay
Serco
Happy Valley-Goose Bay, NL
- Full-time
Added 20 days ago
S
Driver Examiner - Full Time - Brampton- Bilingual
Serco
Brampton, ON
- Full-time
Must hold a valid Ontario Class G driver’s licence · Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence

Serco

Commercial Examiner- Full-Time-Perm-Huntsville

Huntsville, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Summary/Purpose

Position Description & Qualifications

Evaluates the driving ability of applicants at the G2 and G level.
Evaluates the driving ability of applicants at the controlled class (ABZ) level
Provides grade of road test, licence information and resolves licensing issues.
Provides information and assistance related to Driver Examination services.
To ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.

Key Responsibilities

Provides excellent customer service during the delivery all Driver Examination Services.
Responds to enquiries related to driver licensing, determines applicant status, provides information regarding test/re-test procedures and class of licence(s).
Completes verification by verbally confirming the candidates full name and full date of birth.
Examine applicants through a road test; to determine applicant’s abilities in the mechanics and handling of vehicles, notes compliance to traffic laws, stressful situations, driving regulations and safe driving practices.
Provides examination results and details regarding errors and areas requiring improvement.
Completes evaluation forms for road test assessments.
Attends travel points to provide testing and licensing services, where applicable.
Conducts road test for those requiring special needs or for those with disabilities.
Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.
Adheres to all Ministry and operational confidentiality requirements.
Other related duties relevant to this position as may be required.

Health And Safety

Ensures the ongoing maintenance of safe, healthy, and sustainable working environment at a DriveTest Centre including travel points.

Other/Projects

Performs other tasks as assigned by management, including but not limited to special projects.
Must participate in obtaining any required security measures, as deemed by Serco.
Must participate in IDEC testing, Initial and maintenance training for the applicable road test examination qualified to conduct.

Job Requirements

EDUCATION /CERTIFICATIONS:

GED or high school diploma as a minimum
Must hold a valid Ontario Class ABZ driver’s licence.
Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence.
No more than four demerit points and three violations at all times during employment as a Driver Examiner.

KNOWLEDGE and EXPERENCE

Knowledge of the DriveTest program and related legislation, regulations, government, and company policies is preferred.
Intermediate level computer skills required.
Two (2) years’ experience with demonstrated excellent customer service.

Skills/Competencies

(Interpersonal Communication, Financial, Managerial, Problem solving):

Excellent customer service skills, ability to deal with difficult and highly complex situations.
Ability to multi-task.
Ability to process and manage sensitive personal information.
Knowledge of applicable sections of the Highway Traffic Act, related regulations, and legislation as well as related government and company policies to provide information and advice to applicants.
Strong judgement and decision-making skills.
Ability to self-manage a schedule within the confines of their scheduled worked day.

Quality of service - Ability to establish and communicate what the candidate can expect during the test. Ability to communicate clearly, choosing content, style, and language to suit the audience and context and deal with enquiries from candidates. Ability to provide clear feedback about test results.

INTERNAL APPLICANTS ONLY: The Company will select an applicant who is the most senior applicant provided such applicant has the requisite qualifications, skills, ability, formal training and previous relevant experience established by the Company.

Company Overview

Serco Canada Inc. strives to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves the Canadian Federal and Provincial governments and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance - so you can thrive both professionally and personally. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple provinces, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable federal, provincial, and local leave laws This is a Canada-based role and this position is for an existing vacancy, unless stated otherwise in the job description. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

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More about this job

Responsibilities

Conduct road tests for applicants seeking G2, G, and controlled-class ABZ licences, assess driving ability and safety, and document results and areas for improvement. Provide customer service and licensing information, address applicant enquiries, and follow operational, confidentiality, and health and safety requirements.

Requirements

A high school diploma or GED and a valid Ontario Class ABZ driver’s licence are required, along with at least four years of driving experience. Candidates must have no more than four demerit points and three violations, two years of customer service experience, intermediate computer skills, and knowledge of relevant driving regulations and policies.

Skills

Customer Service
Road Test Evaluation
Driver Licensing
Highway Traffic Act Knowledge
Communication
Judgment and Decision-Making
Problem-Solving
Multitasking
Sensitive Information Management
Computer Skills
Conflict Resolution
Scheduling
Providing Feedback
Occupational Health and Safety

Benefits

Competitive Pay
Performance-Based Incentives
Benefits Supporting Well-Being and Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Driver Examination
Road Test
G2 Licence
G Licence
Class ABZ Licence
Driver Licensing
Ontario Driver’s Licence
Highway Traffic Act
Traffic Laws
Driving Regulations
Safe Driving Practices
Customer Service
Applicant Verification
Test Results
Evaluation Forms
Special Needs Testing
Intermediate Computer Skills
Occupational Health and Safety
Environmental Compliance
Drug and Alcohol Policies
Confidentiality
IDEC Testing
Initial Training
Maintenance Training

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