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Servion Global Solutions

IT Services and IT Consulting · Canada

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About Servion Global Solutions

Where Journeys get done

Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Headquarters
Princeton, New Jersey
Founded
1995
Company type
Privately Held

Servion is a CX Consulting and global systems integrator (SI) headquartered in the United States, with over three decades in customer experience (CX) transformation. With over 1,000 employees and over 600 enterprise deployments worldwide, Servion partners with some of the most iconic global brands - including Costco, Rogers, Roche, Farmers Insurance, and Citibank - to design, deploy, and optimize customer service solutions that create lasting impact.

At the heart of Servion’s approach is JourneyWorCX™, a proprietary CX execution framework that envisions a world where human connection is amplified through intelligent technology. JourneyWorCX empowers businesses to deliver exceptional customer journeys that not only delight users but also drive business growth and loyalty.

With deep expertise across multiple industries and technologies, Servion’s mission is simple yet powerful: to make journeys that work. By harmonizing innovation with human insight, Servion ensures that every customer interaction becomes a catalyst for stronger relationships and sustained success.

Specialties

  • Contact Center Optimization
  • Customer Interaction Management
  • Managed Services
  • Predictive Self Service
  • Product Engineering And Development
  • Work Force Optimisation
  • Cloud contact center
  • Intelligent Virtual Assistants
  • Customer experience
  • CX Advisory Services
  • Artificial Intelligence
  • and Conversational AI

Company locations

  • 3 Independence Way, Ste. 304, Princeton, New Jersey 08054, US

  • 4/600, 7th Street, Dr. VSI Estate Phase 2, Thiruvanmiyur, Chennai 600 041, IN

  • 200 Brook Drive, Green Park, Reading, Berkshire, RG2 6UB, GB

  • Executive Suite Y1 - 50, PO Box 8722, SAIF Zone, Sharjah, AE

  • Blk 750A, #07-18 & 20, Technopark @ Chai Chee, Singapore, Singapore 469 001, US

Locations listed on the company profile. These may include offices outside Canada, and not every location is hiring.

On LinkedIn

Followers
270,846
People linked to this company
1,166

People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.

Employer category

Other employer

Estimated from the company profile. This category has not been confirmed by the employer.