Clerk 4 - Health Information Correspondence Support

Requisition ID: 412958

Position Number: 20059975

Posting End Date: October 27, 2026

City: Winnipeg

Employer: Shared Health

Site: Health Sciences Centre

Department / Unit: Health Information Services

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: 11/09/2026

FTE: 0.50

Anticipated Shift: Days

Work Arrangement: In Person

Daily Hours Worked: 7.50

Annual Base Hours: 1950

Salary: $24.165 , $24.858 , $25.574 , $26.311 , $27.069

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Working as a member of the Health Information Correspondence team and with leadership from the Director, Health Information Services and Privacy Officer, the incumbent is responsible for data entry of all requests for information into the Release of Information (ROI) system and release of information. As time permits provide clerical support to the Health Information Correspondents by copying or printing documents from patient health records, microfilm, Electronic Patient Record (EPR) Electronic Medical Record (EMR), and other automated systems, taking telephone messages, and processing patient records.

Experience

• Two years of experience handling and releasing confidential patient information from hospital health records required.
  
  
  

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards, required.
• Successful completion of a recognized Medical Office Assistant required.
• Successful completion of a CHIMA-recognized Health Information Management program preferred.
  
  
  

Certification/Licensure/Registration

• Successful challenge of the CHIMA National Certification examination, with a valid CHIMA certificate, current active CHIMA membership preferred.
  
  
  

Qualifications And Skills

• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
• Typing/keyboarding skills (minimum 50 wpm) and medical terminology required (HSC test pass mark 75%).
• Understands the Personal Health Information Act and is able to apply knowledge when releasing information.
• Operational knowledge of office equipment including computers, photocopiers, facsimile machines, and microfilm reader-printers required.
• Terminal Digital Filing aptitude required.
• Must possess a sound understanding of the principles of confidentiality and release of health information with the ability to interpret same to Administration, medical staff, other hospital disciplines, patients, lawyers, police, social agencies, insurance agencies and the public in accordance with current hospital policy and legislation.
• Meets deadlines, problem-solves and exercises judgement for decision-making within the scope of the job description and within the team mandate.
• Good command of English (oral and written) and good interpersonal communication skills required.
  
  
  

Physical Requirements

• Use of computer, photocopier, microfilm reader/printer, and facsimile machine.
• Prolonged physical activities include sitting, standing, stair climbing, lifting and loading/unloading chart bins weighing approximately 25 lbs.
• Work environment consists of frequent interruptions.
• No natural light.
  
  
  

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.