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Shared Health-Soins Communs

Crisis Worker

Winnipeg, MB, Canada

Salary: $24.657 , $25.396 , $26.235 , $27.105 , $27.988 , $28.855 · Full-time

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Job details

Pay: Salary: $24.657 , $25.396 , $26.235 , $27.105 , $27.988 , $28.855
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Requisition ID: 413293

Position Number: 20034759

Posting End Date: November 5, 2026

City: Winnipeg

Employer: Shared Health

Site: Shared Health - HSC MH Crisis Response Centre

Department / Unit: Mental Health Post Crisis Services

Job Stream: Clinical

Union: CUPE

Anticipated Start Date - End Date: 11/13/2026 - Indefinite

Reason for Term: Other Leave

FTE: 1.00

Anticipated Shift: Days;Weekends

Work Arrangement: In Person

Daily Hours Worked: 8.00

Annual Base Hours: 2080

Salary: $24.657 , $25.396 , $26.235 , $27.105 , $27.988 , $28.855

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Under the general direction of the CRC/CSU Clinical Team Leaders and Managers, and in collaboration with the CRC/CSU Clinical Team, the incumbent is responsible for providing supportive services to individuals in mental health or psychosocial crisis.

Maintenance of key Working Relationships.
Client/Family Support and Monitoring.
Documentation.
Maintenance of Premises.
Other Duties as Assigned.

The Employer may use this posting to establish an eligibility list. Such lists may be maintained for a period of time not exceeding six (6) months.

Experience

Minimum of two years mental health experience at the para-professional level, providing support services to adults with mental illness required.
Understanding of Recovery Oriented Guidelines.
Basic familiarity of a range of mental illness presentations.
Basic knowledge Mental Health Programs and Services.
Familiarity with relevant aspects of the Mental Health Act, Personal Health Information Act and Child & Family Services Act.
Familiarity with Crisis Intervention Theory and risk management responsibilities.
Understanding of Trauma Informed Care.
Understands the basic tenets of Mental Health Promotion, Suicide Prevention Initiatives and CODI Initiatives.
ASIST and Suicide Assessment and Intervention.
Knowledge and experience in working with people with substance-related concerns.

Education (Degree/Diploma/Certificate)

Complete High School Education, Manitoba Standards.
Completion of a recognized Community College Diploma program in Social Services, or a related health discipline preferred.
An equivalent combination of education and experience as recognized by Crisis Response Services may be considered.
Mental Health First Aide and ASIST certificates or willingness to obtain.
Safe Food Handling Certificate or willingness to obtain.
Computer skills including Internet and Microsoft Programs (Word, Outlook, EMR).
Addiction related training is an asset.

The Crisis Response Centre has a mandate to provide service in French; preference will be given to bilingual (French/English) candidates.

Certification/Licensure/Registration

Must have a valid Manitoba Class 5 driver’s license.

Qualifications And Skills

Ability to work independently and as part of a team.
Ability to receive and give direction.
Ability to coordinate and collaborate with resources.
Effective problem-solving skills.
Crisis Intervention and Time Management skills.
Strong verbal and written communication skills.
Demonstrated interpersonal skills through clear communication and positive behavior within the Respectful Workplace Policy.
Adherence to all Workplace Safety and Health regulations and Safe Work practices.
Ability to prioritize tasks; excellent organizational skills.
Ability to respect and promote confidentiality.
Ability to respect and promote a culturally diverse population.

Physical Requirements

Days, evenings, nights and weekend shifts.
Unexpected deadlines.
Some interruptions from internal and external sources.
Wide range of client-related and environmental responsibility (stocking, light lifting, transport tasks).

This Indefinite Term may expire subject to one (1) weeks’ notice.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.

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More about this job

Responsibilities

Provide supportive services, monitoring, and assistance to individuals experiencing mental health or psychosocial crises in collaboration with the clinical team. Maintain working relationships, document services, support clients and families, and help maintain the premises.

Requirements

Requires at least two years of paraprofessional mental health experience supporting adults with mental illness, along with a high school education; a community college diploma in social services or a related health discipline is preferred. Candidates must have a valid Manitoba Class 5 driver's license and Mental Health First Aid and ASIST certificates or be willing to obtain them; crisis intervention, suicide assessment, substance-related support, and relevant legislation knowledge are also expected.

Skills

Crisis Intervention
Mental Health Support
Suicide Assessment
Risk Management
Trauma-Informed Care
Recovery-Oriented Care
Problem-Solving
Time Management
Communication
Interpersonal Skills
Teamwork
Collaboration
Organization
Confidentiality
Cultural Awareness
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Mental Health
Psychosocial Crisis
Crisis Response
Crisis Intervention Theory
Recovery-Oriented Guidelines
Trauma-Informed Care
Suicide Prevention
Suicide Assessment and Intervention
ASIST
Mental Health First Aid
Substance-Related Concerns
Mental Health Act
Personal Health Information Act
Child and Family Services Act
Risk Management
Mental Health Promotion
CODI Initiatives
Microsoft Word
Microsoft Outlook
Electronic Medical Records
Safe Food Handling
Class 5 Driver's License
Client and Family Support
Documentation
Confidentiality
Culturally Diverse Populations

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