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Resident Services & TRC Coordinator

  • Winnipeg, MB, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Lions Housing Centres is looking for an organized, compassionate, and resident-focused Resident Services & TRC Coordinator to join our team.

This position combines resident support, community resource coordination, recreation programming, and administrative support within our Supportive Housing program.

Key Responsibilities

  • Provide support and assistance to residents and help connect them with community resources and services.
  • Plan and coordinate resident activities, events, workshops, outings, and wellness initiatives.
  • Assist with Supportive Housing admissions, resident orientations, tours, and related paperwork.
  • Maintain resident records, directories, POA contact information, program statistics, and documentation.
  • Prepare resident and family communications, coordinate vaccine clinics, and assist with program administration.
  • Support staff with administrative resources, forms, onboarding paperwork, and routine operational needs.
  • Work collaboratively with the Director of Resident Services, residents, families, staff, and community partners.


Qualifications

  • Grade 12 diploma or equivalent;
  • Education or experience in social services, recreation, community support, or a related field is an asset.
  • Experience working with older adults or individuals requiring support is preferred.
  • Knowledge of long-term care (LTC) and community resources is an asset.
  • Strong communication, organizational, problem-solving, and interpersonal skills.
  • Proficiency in Microsoft Office and Microsoft Teams.
  • Ability to work independently, maintain confidentiality, and manage competing priorities.


What We’re Looking For

A dependable, approachable individual who enjoys working with people, takes initiative, and is passionate about supporting residents’ independence, well-being, and quality of life.

Lions Housing Centres is looking for an organized, compassionate, and resident-focused Resident Services & TRC Coordinator to join our team.

This position combines resident support, community resource coordination, recreation programming, and administrative support within our Supportive Housing program.

Key Responsibilities

  • Provide support and assistance to residents and help connect them with community resources and services.
  • Plan and coordinate resident activities, events, workshops, outings, and wellness initiatives.
  • Assist with Supportive Housing admissions, resident orientations, tours, and related paperwork.
  • Maintain resident records, directories, POA contact information, program statistics, and documentation.
  • Prepare resident and family communications, coordinate vaccine clinics, and assist with program administration.
  • Support staff with administrative resources, forms, onboarding paperwork, and routine operational needs.
  • Work collaboratively with the Director of Resident Services, residents, families, staff, and community partners.


Qualifications

  • Grade 12 diploma or equivalent;
  • Education or experience in social services, recreation, community support, or a related field is an asset.
  • Experience working with older adults or individuals requiring support is preferred.
  • Knowledge of long-term care (LTC) and community resources is an asset.
  • Strong communication, organizational, problem-solving, and interpersonal skills.
  • Proficiency in Microsoft Office and Microsoft Teams.
  • Ability to work independently, maintain confidentiality, and manage competing priorities.


What We’re Looking For

A dependable, approachable individual who enjoys working with people, takes initiative, and is passionate about supporting residents’ independence, well-being, and quality of life.
More about this job

Responsibilities

Support residents and connect them with community resources, while planning activities, events, workshops, outings, and wellness initiatives. Coordinate admissions and orientations, maintain resident records and program documentation, prepare communications, and provide administrative support to staff and the Supportive Housing program.

Requirements

A Grade 12 diploma or equivalent is required; education or experience in social services, recreation, community support, or a related field is an asset. Experience supporting older adults, knowledge of long-term care and community resources, strong communication and organizational skills, Microsoft Office and Teams proficiency, confidentiality, and the ability to work independently and manage competing priorities are preferred or valued.

Skills

  • Resident Support
  • Community Resource Coordination
  • Recreation Programming
  • Activity Planning
  • Admissions Coordination
  • Resident Orientations
  • Recordkeeping
  • Program Administration
  • Communication
  • Organization
  • Problem-Solving
  • Interpersonal Skills
  • Microsoft Office
  • Microsoft Teams
  • Confidentiality
  • Prioritization

Visa sponsorship

Not detected in the job text

Categories

  • Social Services
  • Healthcare
  • Sports & Recreation
  • Administrative
  • Customer Service & Support

Keywords

  • Supportive Housing
  • Resident Services
  • Resident Support
  • Community Resources
  • Social Services
  • Recreation Programming
  • Older Adults
  • Long-Term Care
  • Admissions
  • Resident Orientations
  • Resident Records
  • Program Statistics
  • Documentation
  • Family Communications
  • Vaccine Clinics
  • Wellness Initiatives
  • Administrative Support
  • Microsoft Office
  • Microsoft Teams
  • Confidentiality
  • Community Partners

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