Job Overview
We are looking for a Network Field Technician to support an onsite network installation project.
The technician will assist with the installation, physical connectivity, and validation of network equipment while coordinating with a remote engineering team.
Responsibilities
- Perform onsite rack-and-stack activities.
- Install and connect Cisco network equipment.
- Connect Ethernet and fiber cabling and related network components.
- Perform power and physical connectivity checks.
- Verify network ports and physical connections.
- Assist with Cisco Wireless LAN Controller (WLC) installation activities.
- Support the remote engineering team during implementation.
- Perform basic physical/network connectivity troubleshooting.
- Remove existing equipment when required.
- Label and prepare removed equipment for return shipment.
- Provide completion updates and site documentation, including photographs when requested.
Required Experience
- Previous experience as a Network Technician, Field Technician, IT Technician, or Field Service Technician.
- Experience with rack-and-stack/network equipment installation.
- Basic knowledge of Ethernet and fiber connectivity.
- Experience with Cisco equipment is preferred.
- Basic network troubleshooting and connectivity verification skills.
- Ability to work independently at an onsite customer location.
- Ability to follow technical instructions and coordinate with remote teams.
Project Deliverables
- Cisco WLC equipment physically installed.
- Network and physical connectivity verified.
- Existing equipment removed and prepared for return, if applicable.
- Completion status and site report provided to the remote engineering team.
