Job Description & Skill Requirements: Customer PM
- Experience managing complex programs - scope, schedule, budget
- Co-ordination for Telecom lab operations
- Strong communication skills and experience working with Telco customers
- PMP certified
Required Experience
Program Management for Telecom Delivery and Care programs - at least 3 yearsโ experience in this role
ยท Create and maintain program and project schedules
ยท Track program and project issues through resolution using an Action Item Register
ยท Coordinate OEM laboratory entry and exit activities
ยท Coordinate customer laboratory entry and exit activities
ยท Coordinate FOA site entry and exit activities
ยท Coordinate production site entry and exit activities
ยท Manage project and program scope
ยท Manage project and program budgets and costs
ยท Direct Project Managers assigned to the program and oversee project execution activities
Skillset
PMP Certified
Strong team handling skills and able to work with cross cultural and multi-geography teams
Detail oriented approach to tracking timelines and follow ups closely
Able to work with Telco customers and ensure delivery with customer delight
Ability to manage multi-vendor ecosystem and handle dependencies without schedule impact
Strong reporting skills to customer and to management
