Original job description
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
Summary
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.
Operations
DUTIES & RESPONSIBILITIES:
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
To help manage in conjunction with the FSM, labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity
Ensures staffing levels are adequate to effectively operate the business
Human Resources
Complies with Human Resources Standards
To help with hiring in conjunction with the FSM, Hires and/or supports hiring for all departments, excluding Pharmacy
Maintains wage administration within SLPH guidelines
Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values
Qualifications
Planning, Judgement and Decision Making
Planning and preparation for Inventory Management
Use judgment and decision-making skills to control expenses
Provides effective leadership and ongoing mentorship and ensures development of all staff
Efficient time management skills
Able to prioritize activities quickly in response to changing initiatives
Effective organization and planning skills
Experience
Previous retail management experience
Demonstrated ability to drive the business, led by example and support corporate programs
Works effectively with management team
Superior interpersonal, coaching and communication skills
Business and financial acumen
Relationship builder with key internal and external agencies
J2WRTL
J2WFSM
Why work in a Shoppers Drug Mart store?
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
#EN
#FS #SDMR #ON
More about this job
Responsibilities
Assist the Front Store Manager with store resources, staffing, hiring, and labor scheduling while maintaining store standards and improving product flow from the backroom to the sales floor. Lead and develop staff, support customer experience and store profitability, and help manage inventory and expenses.
Requirements
Requires previous retail management experience and the ability to drive business results, support corporate programs, and work effectively with a management team. Candidates should demonstrate leadership, coaching and communication skills, business and financial acumen, sound judgment, and effective planning and time management.
Skills
- Retail Management
- Store Operations
- Inventory Management
- Labor Scheduling
- Workforce Management
- Hiring
- Wage Administration
- Leadership
- Staff Mentorship
- Customer Experience
- Expense Control
- Time Management
- Organization and Planning
- Interpersonal Communication
- Coaching
- Business and Financial Acumen
Benefits
- Purchase Discount Program
- Flexible Schedules
- Online Learning
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Human Resources
- Customer Service & Support
- Sales
Keywords
- Retail Management
- Store Operations
- Store Standards
- Customer Experience
- Product Flow
- Backroom
- Sales Floor
- Labor Scheduling
- Workforce Management
- Labor Productivity
- Staffing
- Human Resources
- Hiring
- Wage Administration
- Inventory Management
- Expense Control
- Leadership
- Staff Development
- Coaching
- Core Values
- Business Acumen
- Financial Acumen
- Customer Service
- Retail
