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SIGA

Guest Services Representative 1-Part-time

Carlyle, SK, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Oct 5, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

This position provides convenient services to Casino guests by responding to general inquiries and providing information on Casino services, events and promotions. This position also provides hotel reception services where applicable.

Responsibilities

Provide a variety of information to guests, using best judgement assessing the urgency of the information requested. The employee will provide the information as requested or refer the guest to the appropriate staff. Will be familiar with the hotel reservation software to book rooms for guests, in-person or over the phone. Assisting guests with Players Club enrollment and information. Answering the Casino switchboard. Working the coat check as seasonally required. Selling event tickets. Tracking inquiries and activities to guide improvements and adjustments to processes and services. Maintaining a tidy and well-organized workspace. Participating in other projects and activities as required, in support of Guest Services operations.

Qualifications

Successful completion of a Grade 12 or GED diploma or a combination of relevant education, training and/or experience. Experience in the Gaming and/or the Hospitality industry an asset. Experience interacting with the public and providing exceptional customer service an asset. Experience processing cash, debit or credit card as payment an asset
Why SIGA?

SIGA is a First Nation employer of choice in the province, with a focus on quality of life and an inclusive work environment that embodies a strong sense of belonging for employees. As a non-profit, 100% of our net income goes back to our communities. Since our inception more than 30 years ago, SIGA has returned $1.9 billion back to our beneficiaries.
For the third consecutive year, SIGA is proud to be named a Saskatchewan Top Employer by Canada’s Top 100 Employers. Now in its 21st year, Saskatchewan’s Top Employers is a special designation that recognizes employers that lead their industries in offering exceptional places to work.

Work Eligibility?

To be employed with SIGA, you must meet the following criteria:

At least 19 years of age

Ability to obtain and maintain a Gaming Employee Certificate of Registration from the Saskatchewan Liquor Gaming Authority / Indigenous Gaming Regulators

You must be legally entitled to work in Canada

Additional Information

We thank all applicants for their interest; however, only those selected for an interview will be contacted.
For more information regarding this competition, or if you require an accommodation or support, please contact the Talent Acquisition Team at talentacquisition@siga.sk.ca
Applicants should note that SIGA does not currently participate in the Saskatchewan Immigrant Nominee Program (SINP) for this type of position and will not support a SINP Job Approval.

Apply today!

Once employed with SIGA there are many opportunities for learning, growth and advancement throughout the company. We take great pride in being a preferred employer and aspire to attract the very best and very brightest to become part of our family. We look forward to reviewing your application.

Apply About employer

More about this job

Responsibilities

This role involves providing information and services to casino guests, including managing hotel reservations and assisting with Players Club enrollment. The representative is also responsible for administrative tasks such as answering the switchboard, selling event tickets, and maintaining a tidy workspace.

Requirements

Candidates must have a Grade 12 or GED diploma and be at least 19 years of age. Previous experience in the gaming or hospitality industry and customer service is considered an asset.

Skills

Customer service
Hotel reception
Cash handling
Switchboard operation
Event ticket sales
Reservation software
Communication
Organization

Benefits

Inclusive work environment
Opportunities for learning, growth and advancement

Visa sponsorship

Not detected in the job text

Keywords

Casino
Hospitality
Guest Services
Hotel Reception
Players Club
Switchboard
Coat Check
Event Tickets
Cash Handling
Reservation Software
Customer Service
Gaming Employee Certificate
Saskatchewan Liquor Gaming Authority

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