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Added 12 hours ago
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Siksika Family Services Corporation

Intake Worker – SCEIS

Calgary, AB, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

The Intake Worker holds the key position in greeting and directing clients and visitors and is responsible for the operation and functionality of the Resource Room. Must maintain a positive, reliable, and competent demeanor with the ability to multi-task and provide excellent service. The Intake Worker maintains excellent communication and organizational skills with the ability to work closely with the Clients, Receptionist, Support and Financial Services Advisor (SFSA), Social Worker, SCEIS Supervisor, and all other members of the department and organization. The Intake Worker is responsible for the assessment of a new applicant’s eligibility for Income Support (IS) Benefits and issues financial assistance according to client type and eligibility at the Intake level in accordance with Alberta Works Income Support Policy and Procedures.

Please read: Intake Worker SCEIS JP

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More about this job

Responsibilities

Greet and direct clients and visitors, operate the Resource Room, and coordinate with clients and department staff. Assess new applicants’ eligibility for Income Support benefits and issue financial assistance according to client type, eligibility, and applicable Alberta Works policies and procedures.

Requirements

The role calls for a positive, reliable, and competent demeanor, excellent customer service, and the ability to multitask. Strong communication and organizational skills and the ability to work closely with clients and colleagues are also required.

Skills

Client Intake
Eligibility Assessment
Income Support Benefits
Financial Assistance Administration
Customer Service
Communication
Organization
Multitasking
Client Direction
Resource Room Operations
Teamwork
Alberta Works Income Support Policy and Procedures

Visa sponsorship

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Keywords

Client Intake
Client Services
Visitor Reception
Resource Room
Income Support
Benefits Eligibility
Financial Assistance
Alberta Works
Policy and Procedures
Assessment
Customer Service
Communication
Organization
Multitasking
Teamwork
Social Services
Nonprofit Organization

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