Sitero is redefining what a CRO can be. As the industry's first truly AI-powered CRO, we deliver full-service clinical operations - spanning E2E clinical operations, Data Management, Biostats, pharmacovigilance, IRB review, site management, and therapeutic-area expertise - alongside our proprietary Mentor eClinical platform (EDC, RTSM, CTMS/eTMF, eConsent, payments) and SiteroAI, our embedded intelligence layer. Sponsors no longer have to choose between best-in-class technology and best-in-class execution. We deliver both under one roof.
Job Title: Vice President, Commercial
Location: Mississauga, Canada (Hybrid; 3X per week in office)
Function: Commercial
POSITION SUMMARY:
The Vice President, Commercial will lead and unify revenue growth across Sitero's two core businesses - eClinical technology (Mentor + SiteroAI) and full-service clinical operations. This leader owns commercial strategy, pipeline development, and quota for both, building a cohesive go-to-market that reflects Sitero's integrated, AI-powered model.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Commercial Strategy & Growth
- Define and execute the go-to-market strategy for Sitero's integrated offering, positioning AI-powered technology and clinical services as a single value proposition
- Set global revenue targets and own pipeline, forecasting, and bookings across all service and technology offerings
- Partner with product, medical, and delivery leadership to keep the commercial motion ahead of the market
Dual-Track Sales Leadership
- Design distinct sales motions, processes, and team structures for software and clinical services sales cycles
- Engage diverse buyers - from CTOs evaluating eClinical soluions to CMOs/VPs of Clinical Operations scoping Phase I-IV trials
- Lead complex, multi-stakeholder deal cycles from first engagement through close
AI-Forward Positioning
- Bring SiteroAI to market credibly, articulating how efficiency gains across the clinical development lifecycle impact sponsor programs, budgets, and timelines
- Collaborate with product and science teams to ensure the AI narrative is grounded in demonstrated outcomes
Team Building & Talent
- Recruit, develop, and lead a global commercial team spanning business development, account management, Marketing and commercial operations
- Build scalable commercial infrastructure, including processes, tools, compensation plans, and forecasting
Strategic Accounts & Partnerships
- Personally own executive-level relationships with key sponsors and partners
- Position Sitero as a long-term strategic partner rather than a transactional vendor
EDUCATION AND EXPERIENCE REQUIRED:
- Bachelor's degree in business, life sciences, or a related field; MBA or advanced degree preferred
- 10-15+ years of commercial experience within the CRO, eClinical technology, and/or life sciences services industry
- Proven track record selling complex, multi-year engagements to pharma and biotech sponsors
- Experience selling both technology platforms and clinical services programs strongly preferred
- Demonstrated success building commercial functions and teams from the ground up
- Strong understanding of AI in clinical development, with the ability to translate technical capabilities into sponsor-relevant outcomes
- Executive presence and ability to foster a culture of accountability within a collaborative, science-first environment
COMPENSATION & BENEFITS:
- Competitive base salary
- Paid time off
- Healthcare and retirement benefits
EMPLOYMENT TYPE:
Full Time, Permanent
COMMITMENTS:
- Standard 40-hour work week, Monday–Friday (includes one-hour lunch); additional hours as needed
- Hybrid schedule: in office in Mississauga Monday–Wednesday
- Remote from home office Thursday–Friday
- Flexibility to work shifts as needed
DISCLAIMER:
- Sitero is an equal opportunity employer and welcomes all job applicants. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
