Edmonton, AB (Hybrid/Remote)
Fullâtime Contract | 12 Months + 2 Optional Extensions
Skyridge Corporation is looking for an exceptional Senior Service & UX Designer to join us as a subcontractor supporting a major government digital modernization initiative. Youâll work directly with the Government Unit on a multiâyear transformation of housing programs, digital services, and enterprise platforms including Microsoft Dynamics 365 and the Partner Portal.
If youâre passionate about humanâcentred design, service transformation, and building accessible, intuitive digital experiences that impact thousands of Albertans - this role is for you.
What You’ll Do
As the Senior Service & UX Designer, youâll be the design lead embedded within ASHCâs Digital Business Solutions team. Your work will shape the future of housing services across Alberta.
HumanâCentred Design & Research
- Lead discovery activities, user interviews, workshops, and usability testing
- Map current and future state service journeys and blueprints
- Translate research insights into clear design direction and measurable improvements
UX/UI Design & Enterprise Design Systems
- Create IA, user flows, wireframes, prototypes, and highâfidelity UI designs
- Design responsive, mobileâfriendly enterprise applications
- Contribute to enterprise design systems (components, tokens, patterns)
- Ensure accessibility compliance (WCAG 2.2 AA) across all design outputs
Digital Service & Product Design
- Design citizenâfacing, partnerâfacing, and internal digital services
- Simplify complex workflows and improve usability across platforms
- Align design decisions with business goals, policy requirements, and service outcomes
Agile Delivery & Design Leadership
- Work closely with Product Managers, BAs, Developers, Architects, and QA
- Participate in sprint ceremonies and iterative delivery cycles
- Facilitate workshops, design reviews, and stakeholder sessions
- Support design QA and validate implemented solutions
What You Bring
Required Experience
- 10+ years in UX, UI, and Service Design within complex enterprise environments
- 5+ years supporting digital transformation in government, public sector, or regulated industries
- Strong portfolio demonstrating endâtoâend service design and UX delivery
- Deep experience with user research, journey mapping, blueprinting, and prototyping
- Experience designing enterprise digital platforms and responsive web apps
- Proven ability to build and maintain design systems
- Strong understanding of accessibility standards (WCAG 2.2 AA)
- Comfortable working in Agile teams and facilitating workshops
Education
Diploma or degree in Interaction Design, HCI, UX Design, Product Design, Industrial Design, Graphic Design, Computer Science, or related field.
Tools
- Experience with Microsoft Dynamics 365 is an asset
Contract Details
- Start Date: November 2, 2026
- End Date: November 1, 2027
- Extensions: Two optional 1âyear renewals
- Hours: Fullâtime allocation (approx. 2000 hours/year)
- Compensation: Hourly rate (negotiated based on experience)
