The Company:
Since 1995, Smart Serve Ontario has worked closely with the Alcohol and Gaming Commission of Ontario providing Responsible Alcohol Beverage Service Training Program for the Ontario hospitality industry.
The role
We are a small nonprofit seeking an experienced and proactive IT Manager to lead our day-to-day technology operations. In this role, you will be responsible for maintaining our network infrastructure, managing local IT hardware and software assets, and ensuring high-quality technical support for our workforce. The ideal candidate combines hands-on technical expertise with strong team leadership abilities to keep our systems secure, optimized, and scalable. As we are a small operations you are the sole staff member in this role.
This is a hybrid role required minimal 2 days per week in our Mississauga office.
Key Responsibilities
- Able to manage IT infrastructure, servers, and cloud environments
- Manages Cyber Security with 3rd party vendors
- Manages all hardware and laptops
- Monitors system performance
- Maintain asset management
- Interact with 3rd party vendors
Role requirements
Bachelor’s degree or Diploma in Computer Science, Information Technology, or a related field.
5+ years of experience in IT operations or systems administration, with at least 2 years in a supervisory or team lead capacity.
Proven experience managing help desk workflows and administering enterprise-level infrastructure.
Please forward resume with cover letter outlining your experience to:
Richard Anderson, Executive Director- Richard.anderson@smartserve.ca
Deadline is Friday October 9th.
Please no phone calls.
