Archived listing. The details below describe a past opening.
SMART Technologies is an award-winning company that collaborates with bright minds around the world who believe in the power of innovation. We’re large enough to do great things but small enough that you don’t get lost in the crowd. Our continued success is possible because of our ‘Best in Class’ culture and unique talents of every individual at SMART.
Make an impact in education and business and beyond. Be a part of meaningful work that fuels connections across the globe. These are the connections that really matter - and inspire greatness. #WeAreSMART #ConnectionsThatMatter
SMART Technologies is an award-winning company that collaborates with bright minds around the world who believe in the power of innovation. We’re large enough to do great things but small enough that you don’t get lost in the crowd. Our continued success is possible because of our ‘Best in Class’ culture and unique talents of every individual at SMART.
Make an impact in education and business and beyond. Be a part of meaningful work that fuels connections across the globe. These are the connections that really matter - and inspire greatness. #WeAreSMART #ConnectionsThatMatter
Purpose of the position
As a Principal Software Technical Program Manager, you will drive the delivery of SMART's most complex and least-defined software programs - those that span SMART's internal engineering teams and external vendors and partners around the world. You will coordinate integrations between SMART-authored software and partner platforms, manage dependencies across globally distributed teams, and keep programs on track from planning through release.
As the most senior individual contributor in the program management discipline, you set the standard for how software programs are planned, tracked, and delivered at SMART, and you are the person trusted with the programs that have the least definition and the highest stakes.
This role sits at the intersection of engineering, product management, and operations. You will need enough technical depth to understand how the software works and where integrations can break, combined with the organizational discipline to keep distributed teams aligned. You are highly organized, a strong communicator, technically minded, and comfortable working across cultures and time zones to get things done.
Duties and Responsibilities
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Keep product, engineering, and operations leadership aligned on program plans, status, and trade-offs. Facilitate cross-organizational discussions to surface and resolve technical dependencies.
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Track technical dependencies across teams and assess their impact on schedule, resourcing, and integration points. Stay close to architecture and design decisions led by engineering teams so program plans reflect the technical reality.
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Own regular program status communication - progress, risks, and blockers - to stakeholders across engineering, product, and operations, with enough technical depth to explain what’s actually happening on the ground.
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Remove roadblocks for engineering teams - identify what's slowing delivery and clear it, whether that's a dependency, a decision, or a resourcing gap.
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See the whole chess board - maintain a cross-program view of how engineering, product, partner, and release moves interact, and anticipate second-order effects before they hit the schedule.
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Define and improve the program management practices used across Core Software - planning cadence, status reporting, risk management, and release readiness - and drive their adoption across teams.
Qualifications
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A self-starter with strong analytical skills, prioritization skills, initiative, and superior attention to detail.
Supervision
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This role does not have any direct reports. As the senior-most program management practitioner on the team, this role is expected to mentor and coach other technical program managers, and to lead large cross-organizational efforts through influence rather than positional authority.
Working conditions
At SMART, we are committed to fostering an inclusive, respectful, and equitable workplace where all individuals regardless of race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability can thrive. We welcome applications from all qualified candidates and are proud to be an equal opportunity employer.
