Customer service representative jobs in Mississauga, ON and nearby

Within 25 km

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Added 3 hours ago
SE
Customer Service Representative
SmartSource Electronics
Mississauga, ON
- Full-time
Role Description This full-time on-site Customer Service Representative role is based in Mississauga, ON. The individual in this role will respond to customer inquiries via phone, email,…
Added 7 hours ago
YU
Bookstore Customer Service Assistant
York University
Toronto, ON
- Contract
Added 8 hours ago
YC
Customer Service Representative
Yamaha Corporation
Toronto, ON
- Full-time
Reporting the Supervisor, Customer Service, the Customer Service Representative will be responsible for providing efficient and courteous service to all customers across Canada both in…
Added 9 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 9 hours ago
GF
Customer Service Representative (Motivator) - Toronto Manulife Centre
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 9 hours ago
RP
Temporary Customer Service Representative - Hullmark Centre
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 1 day ago
T
Customer Service Representative [Retail]
Torstaff
Toronto, ON
- Full-time
Duties: Full administration duties and follow-up related to customer service.
Added 1 day ago
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Customer Service Associate - Oakville
Andrews
Oakville, ON
- Full-time
The role is led by a customer-first mentality and demands strong skills as well as experience in clienteling and customer service excellence. Skills and experience are supported by…
Added 2 days ago
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Customer Service Representative - Bilingual (French)
Uline
Toronto, ON · Mississauga, ON
- Full-time
Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a…
Added 2 days ago
Customer Service Representative
U-Haul
Brampton, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 2 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 2 days ago
Alterations Customer Service Representative
David's Bridal
Woodbridge, ON
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing…
Added 3 days ago
B
Customer Service Representative - Mandarin Speaker
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 3 days ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 3 days ago
AW
Customer Service Representative
Arrow Workforce Solutions
Mississauga, ON
- Temporary
We are currently seeking a Customer Service Representative to provide temporary support to a busy customer service team during a period of increased workload. The successful candidate will…
Added 3 days ago
DS
Customer Service Representative
DGI Supply
Mississauga, ON
- Full-time
The Customer Service Representative will be responsible for answering phone calls, replying to emails, to answer questions, solve problems, quote, enter orders, sourcing, leveraging pricing…
Added 3 days ago
RP
Temporary Customer Service Representative - Royal Bank Plaza
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 3 days ago
B
Customer Service Representative
Boomerang
Toronto, ON
- Full-time
Boomerang is growing its Toronto team and hiring a Customer Service Representative to be the friendly face of our clients' brands at live events and in-store promotions across the GTA.…
Added 3 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 3 days ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 3 days ago
CQ
Customer Service Representative
Culligan Quench Canada
Woodbridge, ON
- $50,000 to $60,000 CAD / year
- Full-time
Reporting to the Senior Customer Care Manager, the Bilingual Customer Care Specialist is responsible for delivering world-class customer service by efficiently handling customer requests,…
Added 3 days ago
FB
Customer Service Representative
Farm Boy Inc.
Mississauga, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 3 days ago
MR
Customer Service Representative/Dispatcher
Mr. Rooter Plumbing of Toronto ON
Toronto, ON
- Full-time
As a Customer Service Representative (CSR) and Dispatcher at Mr. Rooter Plumbing, you'll be the critical link to our customers, playing a key role in our reputation, revenue, and success.…
Added 3 days ago
FB
Customer Service Representative
Farm Boy Inc.
Mississauga, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 3 days ago
BT
Customer Service Assistant - Mississauga Office
Bison Transport
Mississauga, ON
- Full-time
Bison's Customer Service division offers safety, reliability and exceptional customer service ensuring on-time pickup and delivery of shipments.

SmartSource Electronics

Customer Service Representative

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description SmartSource Electronics is Canada’s leading destination for refurbished technology, offering phones, tablets, MacBooks, and gaming consoles that are thoroughly tested, graded, and prepared for extended use. The company focuses on sustainability by keeping high-quality devices in circulation and out of landfills, providing cost-effective alternatives to new products. SmartSource’s mission is to demonstrate that the most sustainable device is the one already made, not a newly manufactured item. Team members contribute to a value-driven environment where customers are encouraged to buy and sell smart through reliable refurbished tech offerings.
Role Description This full-time on-site Customer Service Representative role is based in Mississauga, ON. The individual in this role will respond to customer inquiries via phone, email, and in-person, providing clear information on product features, testing standards, and warranty options. Daily responsibilities include troubleshooting order and delivery issues, processing returns and exchanges, and ensuring a smooth purchasing experience. The role involves maintaining accurate records in customer service systems, escalating complex issues when needed, and collaborating with sales and operations teams to resolve problems quickly. The representative will also gather customer feedback to help improve service processes and support SmartSource’s commitment to sustainable, high-quality refurbished technology.
Qualifications

Strong customer service skills, including experience as a Customer Service Representative and commitment to delivering high-quality Customer Service.
Ability to provide effective Customer Support and maintain high Customer Satisfaction through timely and professional communication.
Focus on enhancing Customer Experience by actively listening, problem-solving, and following through on customer requests.
Excellent verbal and written communication skills, with the ability to explain technical product details in an accessible way.
Proven ability to work in a fast-paced retail or electronics environment, handling multiple inquiries and tasks simultaneously.
Comfort using CRM or ticketing systems and basic office software to document interactions and manage customer information.
Strong organizational skills, attention to detail, and a proactive approach to identifying and resolving issues.
Previous experience in electronics, retail, or e-commerce is an asset; high school diploma or equivalent required, post-secondary education preferred.

Apply on LinkedIn About employer

More about this job

Responsibilities

Respond to customer inquiries by phone, email, and in person, explain product features, testing standards, and warranty options, and resolve order, delivery, return, and exchange issues. Maintain accurate customer records, escalate complex cases, collaborate with sales and operations, and gather feedback to improve service.

Requirements

Requires strong customer service and communication skills, the ability to explain technical product details clearly, and experience handling multiple tasks in a fast-paced retail or electronics environment. Candidates should be comfortable with CRM or ticketing systems and basic office software; a high school diploma or equivalent is required, and post-secondary education is preferred.

Skills

Customer Service
Customer Support
Customer Satisfaction
Customer Experience
Verbal Communication
Written Communication
Active Listening
Problem-Solving
Troubleshooting
Order and Delivery Issue Resolution
Returns and Exchanges Processing
CRM and Ticketing Systems
Recordkeeping
Organization
Attention to Detail
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Refurbished Technology
Electronics
Retail
E-Commerce
Customer Service
Customer Support
Customer Satisfaction
Customer Experience
CRM Systems
Ticketing Systems
Basic Office Software
Product Testing Standards
Warranty Options
Order Troubleshooting
Delivery Issues
Returns
Exchanges
Customer Feedback
Sustainability
Sales and Operations Collaboration

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